2026-053 - TFT Concurrent Disorders Case Manager (The Bridge)

Internal / External Job Posting: #2026-053

Please note that this is a temporary position with an expected end date of January 31st, 2028.

About Us:
The Canadian Mental Health Association Hastings Prince Edward (CMHA HPE) provides a wide range of services and programs to support individuals aged 16 and older in achieving their mental health and addiction recovery goals. Committed to promoting mental wellness and resilience, CMHA HPE offers crisis intervention, addiction services, and mental health support, ensuring everyone in the community has access to the resources they need to feel well. By fostering inclusive and supportive environments, CMHA HPE empowers individuals to lead fulfilling and healthy lives. For more information, visit CMHA HPE.

Position Summary:
The Concurrent Disorders Case Manager provides specialized case management services to individuals experiencing co-occurring substance use and mental health challenges. Reporting to the Program Manager, the Case Manager works collaboratively with hospitals, healthcare providers, social services, and community partners to ensure a holistic, person-centered approach that reduces barriers to care, supports recovery, and enhances overall well-being. This role is responsible for assessment, intervention, service coordination, and follow-up for individuals aged 16 years and older. The Concurrent Disorder Case Manager carries a caseload of 18-25 clients, unless otherwise directed, and provides services in alignment with harm reduction, trauma-informed care, and recovery-oriented principles.

The HART Hub is a community-based support center providing coordinated access to health, social, and housing services for individuals experiencing complex challenges. This position could be scheduled to work at any of our HART Hub programs. This position is part of a 24/7 HART Hub operation and requires availability to workdays, evenings, weekends, and overnight shifts.

Minimum Qualifications & Experience:

• College diploma or university degree in Social Work, Psychology, Addictions Counselling, Nursing, or a related field, or an equivalent combination of education and experience.
• Minimum of 3 years of experience working with individuals experiencing concurrent disorders, homelessness, and substance use challenges.
• Certification in First Aid and CPR.
• Applied Suicide Intervention Skills Training (ASIST) and Non-Violent Crisis Intervention Training (NVCI) is an asset.
• Experience working within a case management model is preferred.
• Strong knowledge of mental health and substance use disorders, harm reduction, and trauma-informed care.
• Ability to assess and intervene in crisis situations using de-escalation and conflict resolution techniques.
• Demonstrated knowledge of community resources, social determinants of health, and systemic barriers.
• Knowledge of and ability to apply legislation such as the Mental Health Act, Health Care Consent Act, and PHIPA.
• Excellent problem-solving, prioritization, and conflict resolution skills.
• Ability to work autonomously and as part of a multidisciplinary team.
• Strong advocacy and system navigation skills to support client engagement in care.
• Proficiency in Microsoft Office (Word, Excel, Outlook, Teams, SharePoint).
• Must possess a valid Ontario Driver’s License and have regular access to a reliable vehicle and provide proof of adequate vehicle insurance.
• Satisfactory criminal record check and vulnerable sector check required prior to hire.
• Availability to work flexible hours, including days, evenings, weekends, and nights as required.

Benefits & Perks:
At the CMHA HPE, we prioritize the well-being and professional growth of our employees. For part-time and temporary employees, we offer a percentage of pay in lieu of the health, dental, and vision insurance benefits enjoyed by our permanent full-time employees. Our part-time employees also have the option to enroll in extended health and dental benefits. We also offer a generous paid time off policy, and an employer-matched pension plan through HOOPP. Our team members enjoy flexible work arrangements to support a healthy work-life balance, ongoing professional development opportunities, and access to wellness programs and resources. Additionally, we provide a supportive and inclusive work environment that values diversity and fosters a culture of collaboration and respect. Join us and be part of a community dedicated to making a meaningful impact on mental health and well-being.

Accessibility Statement:
CMHA HPE is committed to creating an inclusive and accessible workplace for all employees. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), we strive to ensure that our recruitment and hiring processes are barrier-free and provide accommodations for candidates with disabilities. If you require an accommodation at any stage of the recruitment process, please inform us and we will work with you to meet your needs. We are dedicated to fostering an environment that respects and values the diversity of our team and the communities we serve.

Equity, Diversity, & Inclusion Statement:
At CMHA HPE, we are committed to fostering an inclusive and equitable workplace where diversity is valued and celebrated. We welcome applicants from individuals of historically underrepresented, disadvantaged, marginalized, and equity-deserving groups, including but not limited to Indigenous peoples, racialized communities, persons with disabilities, visible minorities, members of the LGBTQ2S+ community, those who identify as women, and others who bring unique perspectives and experiences.

Artificial Intelligence (AI) Disclaimer:

As part of our recruitment process, CMHA HPE uses artificial intelligence (AI) technology to assist in screening applicants, assessing whether candidates meet the minimum qualifications for a position, and identifying applicants who may be considered for the interview stage. AI is used as a support tool only. All hiring decisions, including regarding candidate selection and progression through the recruitment process, are reviewed and made by a member of our People & Culture team, the hiring manager, or another designated representative of CMHA HPE. This disclosure is provided in accordance with the requirements of the Ontario Employment Standards Act, 2000.