26-63 Product Leader, Growth (18 Months)

The Opportunity

Technical Safety BC (TSBC) is looking for a Growth Product Leader to identify and scale opportunities that increase participation in the safety system, strengthen compliant behaviour and create sustainable revenue in support of our safety mandate. This role brings together product leadership, growth strategy, market insight and behavioural thinking in understanding how individuals and businesses participate in the safety system, what drives them to comply, disengage or operate outside of it.

A key focus will be taking an innovative, market-based approach to addressing the underground economy by understanding the behaviours and market dynamics that drive non-participation and non-compliance, developing targeted strategies to influence behaviour, sustain participation, and deliver measurable outcomes.

Success in this role requires the ability to balance market and client needs with TSBC’s public-interest and regulatory mandate. The ideal candidate is commercially minded and entrepreneurial, but equally motivated by creating safer outcomes and improving the effectiveness of the safety system.

Status: Temporary Full-Time, Excluded (18 Month Term)
Number of Positions: 1
Pay Grade: 19 ($98,500 - $147,800 annual base salary)

Location: Open to any of our BC regional offices (hybrid environment)
Reports to: Director, Product Leadership & Growth

Within their assigned product/service lines and client segments, the Product Leader, Growth will:

• Develop and execute strategies to increase participation in Technical Safety BC’s safety system, strengthen compliant behaviour, improve client retention and expand the value delivered to clients.
• Identify opportunities to build a more sustainable revenue and service delivery model through re-structuring of fees, improvements to our service delivery model and product innovation.
• Work collaboratively, build relationships, and influence without authority within cross-functional teams.
• Partner with go-to-market teams to increase market participation, drive adoption, reduce churn, and expand customer subscriptions to grow the customer base.
• Utilize client, industry, market and internal research and analysis to identify client needs, safety needs, business needs, and market opportunities. Build product ideas and advocate for product design that improves safety outcomes and client experience sustainably.
• Communicate progress, challenges, and results effectively to both internal stakeholders and leadership, facilitating alignment and transparency.
• Possess an analytical mindset with strong problem-solving skills and the ability to leverage data to make informed, prioritized decisions.
• Work with other product leaders to manage Technical Safety BC’s overall product roadmap.
• Promote upcoming changes with stakeholder groups to ensure they are fully aware and prepared for launch.
• Help client experience support teams manage the product and create features to improve support functions.
• Collect and manage client data to build an understanding of the client organization and the people responsible for technical systems safety.
• Contribute to the development of a Technical Safety BC -wide product strategy, product and processes, and build capacity and fluency with product development approaches across Technical Safety BC.
• Represent and promote Technical Safety BC publicly, cultivate relationships with stakeholders, peers and clients and respond to emerging trends and future requirements.
• Contribute to Technical Safety BC Corporate Initiatives.
• Procure and manage vendors, prepare client proposals and contracts, negotiate and close deals as required.
• Some travel required (up to 25%) to meet clients and employees around the province.

Knowledge, Skills & Experience you have:

• 7+ years of progressive experience in product management, business development, commercial strategy, channel marketing or a related discipline, with demonstrated experience identifying and scaling growth opportunities.
• Degree in business, marketing, communications or related field, or equivalent work experience with progressive responsibility.
• Proven track record of developing and executing growth strategies across the client lifecycle, including acquisition, retention, and/or compliance.
• Strong customer and market insight capabilities, including customer research, behavioural insights, user testing, market validation and product analytics.
• Experience with pricing, business cases, budgeting and financial accountability at a product, service or portfolio level.
• Strong understanding of human-centered design, agile product development and experimentation, with the ability to move from insight to action quickly.
• Strong commercial and systems thinking, with the ability to understand market dynamics, incentives, stakeholder interests and the behaviours that influence participation and compliance.
• Exceptional communication and influencing skills, with the ability to empathize with, engage and persuade diverse audiences including clients, industry stakeholders, and external partners.
• Comfort operating in ambiguity and complexity, with the judgement to take calculated risks, test assumptions and adapt based on evidence.
• Tenacious, determined and has grit to persevere.

About Technical Safety BC

At Technical Safety BC, we matter to each other. Together, we apply a systems mindset to safety, embrace possibility, and act on what we learn. Our culture empowers and enables innovation and connection. Our environment welcomes diverse perspectives and learning is celebrated. We make decisions based on data and use our expertise to make the safety system equitable for all.

Our values guide our work.

• We see genius in diversity
• We foster confidence
• We make the complex simple
• We adapt

Technical Safety BC is an independent, self-funded organization that oversees the safe installation and operation of technical systems and equipment across the province. In addition to issuing permits, licenses and certificates, we work with industry to reduce safety risks through assessment, education and outreach, enforcement, and research. Through simplification of our initiatives, we promote understanding and engagement, making safety accessible to everyone. As society changes, we create and adopt new ideas, skills, and tools that will enable us to meet the safety challenges of a highly-connected world.

We see genius in diversity and are committed to creating an equitable and inclusive workforce. We recognize that diverse life paths and experiences contribute to the overall qualifications for each role. If you feel that you could excel in this position, but do not necessarily meet the formal requirements, we encourage you to apply.

If you are interested in one of our career opportunities and require accommodation or assistance with the application or recruitment process, please contact us directly at [email protected].

If you are interested in this position, please apply online by 4:00pm PT on October 2nd, 2026. This opportunity will remain posted until filled; however, priority consideration will be given to those who apply by the deadline. To see a full list of our current opportunities or to learn more about working at Technical Safety BC, please visit our careers page.

Our values guide our work.

• We see genius in diversity
• We foster confidence
• We make the complex simple
• We adapt

Technical Safety BC is an independent, self-funded organization that oversees the safe installation and operation of technical systems and equipment across the province. In addition to issuing permits, licenses and certificates, we work with industry to reduce safety risks through assessment, education and outreach, enforcement, and research. Through simplification of our initiatives, we promote understanding and engagement, making safety accessible to everyone. As society changes, we create and adopt new ideas, skills, and tools that will enable us to meet the safety challenges of a highly-connected world.

We see genius in diversity and are committed to creating an equitable and inclusive workforce. We recognize that diverse life paths and experiences contribute to the overall qualifications for each role. If you feel that you could excel in this position, but do not necessarily meet the formal requirements, we encourage you to apply.

If you are interested in one of our career opportunities and require accommodation or assistance with the application or recruitment process, please contact us directly at [email protected].

If you are interested in this position, please apply online by 4:00pm PT on November 3rd, 2026. This opportunity will remain posted until filled; however, priority consideration will be given to those who apply by the deadline. To see a full list of our current opportunities or to learn more about working at Technical Safety BC, please visit our careers page.