26-81 Change Management Specialist

The Opportunity

The Change Management Specialist provides independent analysis and coordinated delivery support for organizational change initiatives. Working in partnership with the Business Partner, Change Design and Implementation, this role conducts change impact, stakeholder, readiness and adoption analysis; translates findings into practical recommendations and change deliverables; and coordinates assigned workstreams, activities and reporting. The Specialist independently scopes and completes defined analytical assignments and manages day-to-day execution within an approved change approach.

Status: Regular Full-Time, Union
Location: Vancouver, BC
Number of Positions: 1
Pay Grade: 14, Step 1 at $39.94/hour
Reports to: Leader, Strategic Technology and Change

As a Change Management Specialist your principal accountabilities are:

Change Planning & Delivery Support

• Translates the approved change strategy into detailed workstream plans, deliverables, schedules, stakeholder activities and reporting requirements.
• Supports and maintains assigned change deliverables, including impact summaries, stakeholder maps, readiness plans, engagement materials, briefing notes, workshop outputs and reinforcement actions.
• Coordinates communications, engagement, learning and reinforcement activities with project teams and functional partners.
• Monitors milestones, dependencies, issues and risks; resolves routine delivery issues and recommends mitigation for more complex concerns.
• Provides day-to-day change support to project team members and business representatives within the direction established by the Business Partner.
• Documents, publishes and maintains knowledge of change program activities and processes.

Change Analysis & Recommendations

• Conducts change discovery, impact, stakeholder, readiness and adoption assessments for assigned initiatives or workstreams.
• Collects and analyses qualitative and quantitative information to identify affected groups, impacts, risks, dependencies and readiness considerations.

Measurement, Reporting & Continuous Improvement

• Develops and maintains dashboards, trackers and reports that show progress, readiness, adoption and emerging risks.
• Interprets trends and feedback, identifies adoption gaps and recommends targeted adjustments or
  reinforcement actions.
• Supports post-implementation reviews and documents lessons learned, reusable practices and improvement opportunities.
• Maintains change templates, analysis methods and reporting processes, and recommends practical improvements to team tools and standards.
• Defines proposed success measures and supports the development of key performance indicators for readiness, adoption, usage, behaviour change and sentiment.

Stakeholder Engagement & Coordination

• Plans and facilitates internal working sessions, focus groups, interviews and validation discussions for assigned areas, with guidance for high-risk or executive audiences.
• Builds effective working relationships with employees, subject-matter experts, project teams and operational leaders to obtain information, validate findings and coordinate action.
• Prepares concise presentations, decision-support materials and status updates tailored to the audience.
• Coordinates meeting preparation, actions, decisions and follow-up so that commitments and feedback loops are completed.

Knowledge, Skills & Experience you bring:

• Diploma in related field supplemented by 5 years of relevant change management, business analysis, client research, project
  coordination or related experience; or an equivalent combination of education, training and experience.
• Working knowledge and experience of organizational change management and communication methods, including impact
  assessment, stakeholder analysis, readiness, adoption measurement, engagement and reinforcement.
• Experience coordinating work across multiple contributors, milestones and dependencies within a project or program environment.
• Strong analytical, problem-solving and judgement skills, including knowing when to resolve an issue and when to escalate it.
• Strong facilitation, interviewing, presentation and business writing skills for employee, project and operational leader audiences.
• Ability to build productive relationships, seek input, challenge constructively and follow through on commitments without relying on
  formal authority.
• Proficiency with Microsoft 365 tools; experience with reporting, survey, collaboration or visualization tools is an asset.
• High degree of organization, accuracy, initiative and personal accountability; able to manage competing priorities with limited day-to-day supervision.

Beyond the role:

• Community & Wellness – We recognize and respect each other’s diverse needs. We strive to maintain a healthy culture of psychological safety, belonging, and space to prioritize healthy minds and well-being. This includes Wellness Wednesday (meeting free time), flexible paid holidays, a free subscription to the Calm app, and a flexible hybrid work environment focused on connections. Our teams also enjoy giving back to the community, and having fun, whether volunteering in the community, or running together on our Sun Run team. In 2024, Technical Safety BC supported BC Cancer Foundation, Aboriginal Coalition to End Homelessness, Crisis Centre BC, Quest Non-Profit Grocery Markets, A Loving Spoonful, and Greater Vancouver Foodbank.
• Employee Resource Groups – We have Employee Resource Groups (ERGs) for Mental Health & Wellness, Indigenous Relations & Reconciliation, and Equity Diversity and Inclusion (EDI) to support initiatives we’re passionate about.
• Learning & Development – We value giving and receiving feedback, as well as encouraging different ways for us to continuously learn as a company. This can be through lessons learned, wrap up sessions, one-on-one meetings, and team or individual courses, workshops, and conferences. In addition, we offer up to $1500 tuition aid per calendar year to support your education and learning goals.
• Compensation & Benefits – In full transparency, you can find our industry-competitive compensation information on our postings. For our regular employees, we have outstanding benefits that include extended health, dental and disability coverage, access to an employee and family assistance program (EFAP), competitive annual paid vacation entitlements, public service defined benefit pension plan, generous top-up allowance for new parents, and time-off for caregiving, moving, and adoption leave. We recently upgraded our mental health benefits to $1500 separate from our non-mental health paramedical services too.

About Technical Safety BC

At Technical Safety BC, we matter to each other. Together, we apply a systems mindset to safety, embrace possibility, and act on what we learn. Our culture empowers and enables innovation and connection. Our environment welcomes diverse perspectives and learning is celebrated. We make decisions based on data and use our expertise to make the safety system equitable for all.

Our values guide our work.

• We see genius in diversity
• We foster confidence
• We make the complex simple
• We adapt

Technical Safety BC is an independent, self-funded organization that oversees the safe installation and operation of technical systems and equipment across the province. In addition to issuing permits, licences and certificates, we work with industry to reduce safety risks through assessment, education and outreach, enforcement, and research. Through simplification of our initiatives, we promote understanding and engagement, making safety accessible to everyone. As society changes, we create and adopt new ideas, skills, and tools that will enable us to meet the safety challenges of a highly-connected world.

We see genius in diversity and are committed to creating an equitable and inclusive workforce. We recognize that diverse life paths and experiences contribute to the overall qualifications for each role. If you feel that you could excel in this position, but do not necessarily meet the formal requirements, we encourage you to apply.

If you are interested in one of our career opportunities and require accommodation or assistance with the application or recruitment process, please contact us directly at [email protected].

If you are interested in this opportunity, please apply online by 4:00PM PST on October 30 2026. This opportunity will remain posted until filled; however, priority consideration will be given to those who apply by the deadline. To see a full list of our current opportunities or to learn more about working at Technical Safety BC, please visit our careers page.

We thank everyone who has applied to this opportunity. Applicants can check the status of their online applications by logging into their profile. Only those shortlisted for an interview will be contacted directly.