Access Control Officer (Halifax Airport)

Commissionaires Nova Scotia (CNS) is the province’s leading provider of security, safety, training, and identification services. Winner of the Halifax Chamber of Commerce Not-For-Profit of the Year, we are an part of the Canadian Corps of Commissionaires, our parent federation employing over 22,000 commissionaires across Canada. We exist to provide meaningful employment for veterans of the Canadian Armed Forces and RCMP, their families, and anyone else who wants to contribute to the security and well-being of Nova Scotians.

We are looking for highly engaged, positive, and professional security professionals. You'll play a key role in the success of our organization through your contribution to the safety, security, and protection of our valued clients' people and property.

We are recognized for providing the highest quality of security services in Nova Scotia, with global certifications for our exceptional customer service, management standards, and environmental stewardship.

WHAT WE OFFER
A sought-after employer and community partner, we can help you achieve your goals through challenging work, professional development, and career advancement opportunities. We strive to continually improve and leverage technology in the security industry across Nova Scotia.

Join the 2024 Not-For-Profit of the Year and benefit from:

• Competitive pay rates ($22.50 per hour)
• Health, drug, and dental benefits
• Life and accident insurance
• Vacation pay, plus up to 8 paid Personal Days per year
• 10 Paid Sick Days per year
  
• Paid Federal Holidays
• Commissionaires Retirement Savings Program (RRSP/TFSA matching)
• Free uniforms and equipment
• High-quality, formal, and paid on-the-job training
• Annual paid loyalty award
• Education assistance funds and family scholarship programs
• Advancement opportunities within a large, national organisation
  
• Free, onsite parking at Halifax Stanfield International Airport

Position Summary

The Access Control Officer (ACO) is responsible for conducting regulated access control into the restricted areas and critical areas inside and outside of the Air Terminal Building. Access Control Officers are required to be cross-trained and rotate through all ten ACO posts.

Compensation:$22.50 per hour

Major Responsibilities

• Access Enforcement: Monitor and enforce entry restrictions at security checkpoints to ensure only authorized personnel enter restricted areas, inspect vehicles entering restricted areas, and check for unauthorized occupants.
• Surveillance & Monitoring: Provide 24/7 monitoring of terminal areas and the airport perimeter; identify and/or promptly report or rectify safety concerns and/or suspicious behaviors.
• Regulatory Compliance: Ensure all airport tenants, staff, and guests adhere to security regulations established by Transport Canada.
• Facility Patrols: Perform regular foot patrols of airport facilities and grounds to uphold security and safety measures.
• Emergency Response: respond as directed by the Security Operations Centre (SOC) and manage incidents until relieved by first responders.
• Credential Verification: verify identities for Restricted Area Identity Cards (RAIC) and Airside Vehicle Operator’s Permits (AVOP) credentials and other temporary visitor passes.
• Conduct routine safety checks throughout the property.
• Operating and monitoring advanced security technology and detection systems.
• Providing customer service, including guidance, direction, and reassurance to individuals screened via security processes.
• Maintaining detailed notes of security breaches and incidents, providing support to investigators as required.

Multiple different posts in airport security will be staffed by Access Control Officers. Training for these posts will be provided during on-the-job training, if a candidate is successful.

Education and Knowledge

Education:
High School diploma/GED

Certifications / Training:

• Emergency First Aid
• Canadian Airports Security Awareness Program (CASAP)
• Human Factors training
• Commissionaires Security Officer Course (CSOC)
• Aviation Security (AVSEC) training
• Accessibility for All training
• Incident Command System (ICS)
• Ability to obtain a Restricted Area Identity Card (RAIC)

Skills and Abilities: (Minimum Required)

• Superior verbal and written communication skills
• Strong interpersonal and customer service skills.
• Superior attention to detail
• Strong problem-solving and decision-making skills
• Ability to learn using online instructional platforms
• Observant: quick to recognize and act when things are out of place
• Ability to stand, walk, and sit for extended periods of time
• Ability to manage and perform well in high-stress situations
• Flexible availability including weekends and overnight shifts
• Ability to provide the appropriate response to emergencies
• The ability to adhere to directions and enforce the Airport Security Program (ASP)
• Resolute when enforcing the ASP and not easily influenced by others
• Flexible and able to effectively multitask

Professional/Technical Knowledge:

• Be knowledgeable of, or be willing to learn, Canadian Air Transportation Regulations (SOR/88-58), the Halifax Airport Security Plan, and all other pertinent Halifax Airport orders and directives.
• Be knowledgeable of, or be willing to learn, provincial and federal legislation that may impact operations, including:
  • Canada Labour Code
  • Nova Scotia Labour Standards Code
  • Nova Scotia Occupational Health and Safety Act
  • Freedom of Information and Protection of Privacy Act
  • Human Rights Act
    
  • Workers’ Compensation Act