Publié il y a 14 jours
Accident Benefit Claims - Senior Technical Specialist CAT
@ CAA Club Group
Thornhill, Ontario
En bref
CAA Club Group is hiring a Senior Technical Specialist for accident benefit claims. The role investigates, negotiates and manages moderate to high complexity personal and commercial lines claims, including catastrophic claims and litigation/LAT disputes. The posting lists strong Ontario auto legislation knowledge, 5-7 years of accident benefits experience, and a CIP designation or working towards one. Salary range is stated but is not inclusive of total compensation.
Responsabilités :
- Investigate, evaluate and negotiate moderate to high complexity claims
- Manage catastrophic and litigated claims, including LAT disputes
- Set timely, accurate reserves and control expenses
- Handle challenging coverage claims with professionalism
- Participate in mediations, pre-trials and settlement conferences
Résumé des exigences :
- 5-7 years of accident benefits claims handling
- CIP designation or working towards it
- Knowledge of SABs, LAT rules and case law
- Strong understanding of Ontario auto legislation
- Excellent written and verbal communication
- Strong general computer knowledge
Outils et compétences
Avantages mentionnés
Source et dates
Site carrière / système de candidatures · successfactors
- Date publiée par l’employeur
- 2026-10-28
- Première détection par notre source
- 2026-10-09
- Mise à jour du dossier source
- 2026-10-31
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Senior |
| Domaine | Service à la clientèle |
| Expérience | 5 an(s) et plus |
| Milieu de travail | Bureau |
| Position | Surtout assis |
| Exigences physiques | physique faible · ordinateur élevé |
| Langues | English |
| Permis et certifications | CIP |
| Formation | Collégial (DEC) (préféré) |
| Avantages mentionnés | Aide aux études, Prime de rendement, Rabais employé, Mieux-être |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
CAA Club Group
| Champ | Valeur |
|---|---|
| Offres sur Jobsy | 107 |
About Us
Our P&C Insurance Company offers a dynamic professional environment which strives to offer the ultimate customer experience. We share in each other’s successes, drive change and support each other while cultivating a great working environment to deliver on what is best for the customer.
Who we are
Who we are
Are you ready to join an award-winning, purpose-driven culture? Welcome to the CAA Club Group of Companies (CCG), where purpose leads to passion!
At CCG, we are committed to delivering an exceptional Associate experience. We offer:
Work-life harmony with access to an award-winning holistic wellness program,
Continuous learning through our robust corporate curriculum and education reimbursement program,
Incredible rewards, travel incentives, and product and service discounts,
Pay-for-performance and best-in-class recognition programs, and
Competitive benefits that include a defined contribution plan, personal spending account, and so much more.
Join our growing team where everyone belongs!
Position Details
What you will do:
- Investigate, evaluate, negotiate personal/commercial lines claims of moderate to high complexity
- Manage Catastrophic claims and claims with catastrophic risk
- Handle their own litigation/LAT disputes
- Manage challenging coverage claims with tact and professionalism
- Timely, accurate reserving in line with corporate protocols and guidelines
- Maintain control over expenses through pro-active handling techniques
- Obtain approval from Manager on claims above authority
- Provide high quality customer experience to all stakeholders
- Collaborate effectively with peers/other departments
- Remain up to date on industry trends and case law
- Manage claims in litigation, participate in mediations, pre-trials, and settlement conferences
- Perform other tasks and duties as assigned by the Manager
Please note, salary range is not inclusive of total compensation. The expected salary range for this position will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. Candidates with salary expectations outside of the range are encouraged to apply.
Who you are:
- Post-secondary education or equivalent experience
- Minimum of 5-7 years of accident benefits claims handling
- CIP or working towards designation
- Solid understanding of SABs and LAT Common Rules of Practice and Procedure along with knowledge of case law
- Strong understanding of Ontario Auto Legislation and insurance contracts in various jurisdictions
- Knowledge of principles and practices of claims settlement, policy wording, fraud investigations and coverage issues
- Good time management skills
- Ability to collaborate in a team environment; prioritize and multi-task
- Ability to cross-reference information with attention to detail
- Adaptability and willingness to learn
- Strong decision making and problem-solving skills
- Excellent communication skills, both written and verbal
- Demonstrated negotiation and conflict resolution skills
- Strong general computer knowledge required
Please note that internal applicants are asked to formally express their interest by applying online no later than 10 business days of the position being posted.
Please note that we may use AI tools to help us through the recruitment process.
Our Commitment
We are an equal opportunity employer and are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). CAA CCG will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.
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