Accommodated Testing Coordinator

This is a provisional classification. Formal regular review classification procedures may be initiated at any time by the incumbent or supervisor after the incumbent has worked a minimum of six months in the role. Reporting to the Associate Director, Student Accessibility Centre, the Accommodated Testing Coordinator oversees the University’s Accommodated Testing Service, providing leadership for testing operations, scheduling, staff training and supervision. The Accommodated Testing Coordinator manages testing operations across multiple locations, coordinates student staff and exam scheduling.

Dalhousie University is Atlantic Canada’s leading research-intensive university and a driver of the region’s intellectual, social and economic development. Located in the heart of Halifax, Nova Scotia, with an Agricultural Campus in Truro/Bible Hill, Dalhousie is a truly national and international university, with more than half of our almost 21,000 students coming from outside of the province. Our 6,000 faculty and staff foster a vibrant, purpose-driven community, that celebrated 200 years of academic excellence in 2018.

Student Affairs is a collection of integrated units that collaborates with faculty, staff, and students to enhance the student experience through wellness, development, and academic support services. Reporting to the Associate Director, Student Accessibility Centre, the Accommodated Testing Coordinator manages accommodated testing services, including scheduling, invigilation, academic integrity processes, and testing operations.

• Oversee all accommodated testing operations, including scheduling and delivery of over 21,000 annual tests and exams across multiple testing locations.
• Manage student employment processes, including recruitment, hiring, training, supervision, and coordination of approximately 140 student staff and invigilators.
• Coordinate testing schedules, exam bookings, staffing assignments, testing spaces, and communication with students, advisors, faculty, and campus partners.
• Proactively identify and respond to operational risks and disruptions, including emergency planning, troubleshooting testing concerns, and developing responsive action plans.
• Provide oversight of academic integrity practices, track violations, maintain accurate records, and ensure compliance with accommodated testing procedures.
• Develop and maintain operational procedures, communications, documentation, and service reports while identifying opportunities for process improvement and service excellence.

Due to operational requirements, the successful applicant is required to work in-person on campus.

• Undergraduate degree with a minimum of three years’ experience in a relevant field (or an equivalent combination of training and experience).
• Exceptional organizational skills.
• Excellent written and oral communication skills.
• Strong problem-solving skills with demonstrated ability to identify and implement solutions.
• Established conflict resolution skills.
• Demonstrated ability to prioritize tasks and manage time-sensitive matters.

• Previous experience working with Assistive Technologies.
• Previous experience using Scheduling and Reporting System (SARS) and Accommodate systems.

The successful candidate is expected to demonstrate proficiency in Dalhousie’s core and leadership competencies, in particular:

- Self-Awareness & Professionalism
- Integrity
- Respect & Inclusion
- Adaptability
- Knowledge & Thinking Skills

Dalhousie University supports a healthy and balanced lifestyle. Our total compensation package includes a defined benefit pension plan, health and dental plans, a health spending account, an employee and family assistance program and a tuition assistance program.

Applications from current university employees and external candidates are assessed concurrently. Current university employees will be given special consideration.

We sincerely appreciate all applications and note that only candidates selected for an interview will be contacted directly by the hiring department or People and Culture.

Dalhousie University commits to achieving inclusive excellence through continually championing equity, diversity, inclusion, and accessibility. The university encourages applications from Indigenous Peoples of Turtle Island (especially Mi’kmaq), persons of Black/African descent (especially African Nova Scotians), and members of other racialized groups, persons with disabilities, women, persons identifying as members of 2SLGBTQIA+ communities, and all candidates who would contribute to the diversity of our community. In accordance with our Employment Equity Policy, preference will be given in hiring processes to candidates who self-identify as members of one or more of the equity-deserving groups listed above. For more information, including details related to our Employment Equity Policy and Plan and definitions of equity-deserving groups please review our Employment Equity information.If you require any support for the purpose of accommodation, such as technical aids or alternative arrangements, please let us know of these needs and how we can be of assistance. Dalhousie University is committed to ensuring all candidates have full, fair, and equitable participation in the hiring process. Our complete Accommodation Policy can be viewed here.