Account Executive (Based in Toronto)

Account Executive, ONE

Toronto, Ontario · Sales · Remote

About Operto

Operto builds technology that helps hospitality operators deliver exceptional guest experiences through connected hospitality operations. Across hotels, vacation rentals, and multi-unit properties, our products bring together guest access, in-room technology, operational workflows, and team coordination to help teams reduce friction, save time, and operate more efficiently.

Designed to work alongside the systems operators already use, Operto creates a more connected operating environment with greater visibility, consistency, and control across every stay.

Building on that foundation, Operto ONE extends into the guest journey itself. Through intelligent automation, it helps operators strengthen every stage of the guest journey, from discovery and direct booking to ongoing guest engagement. By helping teams respond faster and reduce manual work, Operto ONE gives operators greater control over the guest relationship, the guest experience, and the revenue behind it.

As hospitality continues to evolve, we're evolving alongside it. What remains constant is our mission: helping operators work smarter, deliver exceptional guest experiences, and create more value from every stay.

About the role

As an Account Executive for our ONE product, you'll help hotels solve one of the industry's biggest challenges: reducing dependence on Online Travel Agencies (OTAs) and increasing profitable direct bookings. Working closely with our GTM Team, you'll take qualified opportunities (SQLs) and guide them through a consultative buying journey from discovery to close. You'll work with hotel owners, operators, and revenue leaders to understand their property goals, quantify the cost of OTA dependency, and demonstrate how Operto ONE helps properties capture more direct revenue while delivering a seamless guest experience.

This isn't a transactional sales role. You'll become a trusted advisor, helping hospitality leaders rethink their guest acquisition strategy and build a stronger, more profitable direct channel.

The ideal candidate is a confident, self-motivated seller who thrives in a fast-paced SaaS environment. You're curious,, and motivated by solving customer problems, building lasting relationships, and consistently achieving sales targets.

What You’ll Do

• Convert qualified opportunities into customers: Partner with SDRs and the Sales Manager to rapidly engage Sales Qualified Leads (SQLs), conduct discovery, deliver compelling demonstrations, review terms, and close new business.

• Sell outcomes, not software: Help hotel operators understand the financial impact of OTA commissions and build a compelling ROI around increasing direct bookings through Operto ONE.

• Run executive-level discovery: Engage General Managers, Revenue Directors, Marketing teams, and Ownership groups to understand occupancy goals, distribution strategy, guest acquisition costs, and operational priorities.

• Deliver personalized product demonstrations: Show how Operto ONE enables hotels to own more of the guest journey from booking through arrival while reducing reliance on third party channels.

• Build business cases: Quantify revenue opportunities, calculate savings from reduced OTA commissions, and demonstrate measurable ROI for every prospect.

• Own pipeline and forecasting: Maintain a healthy pipeline, accurately forecast opportunities, and consistently achieve quarterly revenue targets.

• Partner cross-functionally: Collaborate with SDRs, Marketing, Product, Customer Success to deliver an exceptional buying experience.

• Bring market insights back to the business: Share customer feedback, competitive intelligence, and emerging hospitality trends that help shape Operto ONE's product roadmap and GTM strategy.

Who you are

• 1-2+ years of experience closing B2B SaaS deals. Hospitality tech is a plus!

• Proven ability to consistently exceed sales targets.

• Excellent written and oral communication and active listening skills.

• Strong consultative selling skills with the ability to understand customer goals and business challenges.

• Comfortable managing multiple opportunities while maintaining an accurate forecast and organized pipeline.

• Willingness and desire to work in a fast-paced and high-growth environment.

• Self-starter who is comfortable taking ownership, while also working as part of a team.

• Strong analytical and organizational skills.

• Experience with Hubspot or a comparable CRM platform.

• Curious about technology and always looking for new ways to improve how you sell.

Why You’ll Love Working at Operto:

• Comprehensive Health Benefits: Enjoy coverage with extended health benefits, including health, vision, and dental care. Your well-being is our top priority!

• Paid Time Off: Recharge with ample paid time off, because we believe a balanced life is a successful life.

• Competitive Compensation: Receive a salary and benefits package that reflects your experience and skills, recognizing and rewarding your value to our team.

• Dynamic & Supportive Team: Join a high-achieving, collaborative team that supports growth, and celebrates success together.

• Hybrid Work: Enjoy the flexibility of hybrid work opportunities, while staying connected with our team.

• Winter Break: We have a reduced working schedule from December 25th to January 1st annually, allowing our team to enjoy the festive season with their loved ones without affecting their vacation balance.

• Super Charge Days: Throughout the year the company at time elects to provide additional time off to rest and recharge.

• We’re champions of diversity. Our diverse backgrounds, skills, and abilities make us stronger. We work hard to make Operto a place where everyone feels welcome, respected and supported.

Operto is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin or disability status. We are committed to providing accommodations in all parts of the hiring process. Upon request, we will work with you to meet your needs.

We thank all applicants for their interest, however, only those candidates selected for an interview will be contacted.

Operto is managing recruitment for this position internally and is not accepting submissions or solicitations from recruitment agencies. We kindly ask agencies not to contact our hiring managers or People & Culture team regarding this opportunity.