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Account Manager

@ Staples Canada

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Hamilton, Ontario

Temps plein3+ ans d’expérience
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En bref

Staples Canada is hiring a full-time Account Manager to deliver sales and profitability targets across large and enterprise accounts in an assigned territory. The role involves field work at customer sites, managing buyer relationships and CRM activity, and growing Business Essentials and Growth Category sales. The posting lists associate discount, health and dental benefits, RRSP/DPSP, performance bonuses and learning programs.

Responsabilités :

  • Manage day-to-day relationships with key buyers at assigned accounts
  • Conduct in-person customer visits to meet field KPIs
  • Grow sales in Business Essentials and Growth Categories
  • Manage sales funnel and customer activity in the CRM
  • Coordinate account servicing with Customer Service

Résumé des exigences :

  • 3+ years of sales experience penetrating or maintaining accounts
  • Business-related diploma or degree preferred
  • Office product industry experience helpful
  • Strong Microsoft Office and CRM skills (Salesforce, SAVO)

Outils et compétences

Salesforce (SFDC)SAVOStaples AlphaMicrosoft OutlookMicrosoft ExcelMicrosoft PowerPoint
Source et dates

Site carrière / système de candidatures · oraclecloud

Date publiée par l’employeur
2026-11-13
Première détection par notre source
2026-11-13
Mise à jour du dossier source
2026-11-13

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauIntermédiaire
DomaineVentes
Expérience3 an(s) et plus
Heures par semaine40 (estimé)
Déplacementsroute : modérés
Milieu de travailChez les clients, Bureau
PositionAssis et debout
Exigences physiquesphysique faible · ordinateur élevé
FormationCollégial (DEC) (préféré), Baccalauréat (préféré)
Domaines d’étudesBusiness
Avantages mentionnésRégime de retraite, Prime de rendement, Rabais employé

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

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Staples Canada

Profil d’entreprise sauvegardé

Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.

Description complète de l’entreprise

At Staples Canada, we’re redefining what EASY means for today’s world. From tech to tools to expert support, we help Canadians crush their to-do lists and get back to what really matters. Whether you're working, learning, or doing a bit of both, we make it all feel effortless. We’re your dedicated partner in productivity – offering curated solutions, expert advice, and services that simplify the everyday, Staples is where smart meets streamlined. Headquartered in Richmond Hill, Ontario, Staples Canada has proudly served Canadians for over 30 years. With 11,000+ associates and nearly 300 stores, corporate offices, and distribution centres, we’re deeply rooted in communities from coast to coast. Explore more at www.staples.ca or follow us @StaplesCanada.

Abonnés LinkedIn
77 889
Personnes associées sur LinkedIn
4 333
Bureaux déclarés
  • 6 Staples Avenue, Richmond Hill, Ontario L4B 4W3, CA
Autres noms enregistrés
  • Staples Canada
  • Staples
Spécialités
  • Ink & Toner
  • Paper
  • Office Supplies
  • School Supplies
  • Cleaning & Facilities
  • Technology & Electronics
  • Mailing
  • Shipping & Packing
  • Small Business
  • Arts & Crafts
  • Tech Services
  • and Tech Services
Le profil indique une agence de recrutement
Non
Toutes ses offres Site Web

At Staples Canada, we’re redefining what EASY means for today’s world. From tech to tools to expert support, we help Canadians crush their to-do lists and get back to what really matters. Whether you're working, learning, or doing a bit of both, we make it all feel effortless. We’re your dedicated partner in productivity – offering curated solutions, expert advice, and services that simplify the everyday, Staples…

ChampValeur
SecteurRetail
Taille10,001+ employees
Siège socialRichmond Hill, Ontario
Type d’organisationPrivately Held
SpécialitésInk & TonerPaperOffice SuppliesSchool SuppliesCleaning & FacilitiesTechnology & ElectronicsMailingShipping & PackingSmall BusinessArts & Crafts
Offres sur Jobsy672
LinkedInVoir la page
Description

Some of what you will do:

The Account Manager is responsible for delivering on sales and profitability quota targets, exceeding organizational KPI’s, as well as retaining and penetrating business essentials and growth category sales in existing locations of assigned (primarily large and enterprises sized) accounts within a defined geographic territory. The AM serves as the primary contact for buyers and works together with Growth Category Specialists (such as Facilities, IT, Furniture, Print, Promo), Customer Service and other company resources to manage and grow the day-to-day customer relationship. Account Manager also develops business by driving increased compliance and sales across their entire portfolio.

Specifically, You Will:

Manages day-to-day relationship with customers by developing relationships with key contacts/buyers.

Active in field work, exceeding all customer facing (in-person) Key Performance Indicators (KPI’s).

Identifies and builds relationships with customers, to penetrate deeper into Staples Professional key categories of Business Essentials and Growth Categories.

Identifies and develops strategy for short-term and long-term sales retention and penetration opportunities, by managing all funnel activity as well as all customer facing activity in the CRM.

Executes all prescriptive selling opportunities as provided including generated sales plays, customer facing activity, sales meetings and customer marketing opportunities.

Coordinates account servicing and fulfillment with support from Customer Service.

Introduce, promotes and educates customers on Staples Professional’s growth categories.

Increase market share within portfolio of accounts through penetration of Growth Categories and reactivating assigned inactive & dormant accounts.

Some of what you need:

3+ years of sales experience penetrating or maintaining accounts

Post-secondary education in business related discipline – Diploma or Degree preferred.

Previous office product industry experience is helpful.

Strong knowledge and understanding of telesales and the sales planning process.

Strong computer literacy with Microsoft Office Suite especially Outlook, Excel, and PowerPoint.

Experience with Salesforce.com and SAVO.

Ability to navigate systems including CRM (SFDC), Staples proprietary systems (Alpha), and proficient in use of Microsoft suite of products.

Experience working with a CRM tool such as SFDC, preferred.

Some of what you will get:

Associate discount

Health and Dental benefits

RRSP/DPSP

Performance bonuses

Learning & Development programs

And more...

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

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