Publié il y a 21 jours
Account Manager, Collections
@ Orion Digital
Colombie-Britannique
En bref
Orion Digital is hiring an Account Manager, Collections to negotiate repayment solutions with customers facing financial setbacks. The role is full-time, fully remote, Monday to Friday, with a base salary of $35,000 to $37,960 CAD plus commissions, varying by province.
Responsabilités :
- Negotiate repayment solutions with customers
- Approve, reject or amend payment terms and settlements
- Manage multiple collection files and keep accurate records
- Resolve payment discrepancies
- Meet individual daily and monthly targets
Résumé des exigences :
- At least 1 year of collections or AR experience
- Strong negotiation and conflict resolution skills
- Excellent verbal and written communication
- Comfortable with MS Office and Windows
- Reliable internet and ability to work from home
Outils et compétences
Avantages mentionnés
Source et dates
Site carrière / système de candidatures · jazzhr
- Date publiée par l’employeur
- 2026-10-20
- Première détection par notre source
- 2026-10-21
- Mise à jour du dossier source
- 2026-10-21
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Débutant |
| Domaine | Service à la clientèle |
| Expérience | 1 an(s) et plus |
| Heures par semaine | 40 |
| Horaire | jour |
| Déplacements | avion : aucun · route : aucun |
| Milieu de travail | Domicile |
| Position | Surtout assis |
| Exigences physiques | physique faible · ordinateur élevé |
| Langues | English |
| Avantages mentionnés | Congés payés généreux, Prime de rendement |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
Orion Digital
Profil d’entreprise sauvegardé
Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.
A capital allocator for the AI era.
Description complète de l’entreprise
Digital wealth & global payments platform built for long-term compounding. NASDAQ: ORIO | TSX: ORIO
- Personnes associées sur LinkedIn
- 23
- Autres noms enregistrés
- Orion Digital
- Le profil indique une agence de recrutement
- Non
Digital wealth & global payments platform built for long-term compounding. NASDAQ: ORIO | TSX: ORIO
| Champ | Valeur |
|---|---|
| Secteur | Financial Services |
| Taille | 51-200 employees |
| Type d’organisation | Public Company |
| Offres sur Jobsy | 4 |
| Voir la page |
Enjoy using your negotiation and persuasion skills to help people in getting back on track? Love working in a fast-paced, challenging, and rewarding working environment? Do you strive to exceed your personal best? This key role requires a creative problem solver, who is passionate about customer service and loves a good challenge. Interested? We want to hear from you!
The base salary for this role is: $35,000 - $37,960 CAD (dependent on province of employment) plus Commissions
What you’ll do:
- Effectively negotiate repayment solutions for customers experiencing financial setbacks while focusing on retention.
- Be a part of a high performing team and strive to exceed individual daily and monthly targets.
- Use your exceptional decision-making skills on accepting, rejecting, or offering amended payment terms and settlements – you’re a solution finder.
- Promptly respond to inquiries and diffuse difficult situations, turning potentially negative experiences into positive ones
- Juggle multiple files simultaneously, keeping detailed and accurate records. Multitasking is a must.
- Fully accountable for collections related member questions or concerns – you’re totally organized and knowledgeable about policies and procedures.
- Monitor and resolve payment related discrepancies.
- Act as a brand ambassador for Mogo, regularly using our suite of products, sharing the brand with friends and family, and providing feedback to the team for improvements.
What you'll need:
- To be mission driven, self-motivated.
- To maintain focus and ruthlessly prioritize your core job responsibilities.
- At least 1+ years of experience working in collections/AR, first or third party.
- Experience working in a high volume, performance driven (KPI/Target based) contact centre is plus!
- Comfortable using MS Office (Word, Chat GPT,Outlook, and Excel), as well as Windows operating systems.
- Excellent verbal & written communication skills (you're incredibly persuasive!)
- Strong negotiation and conflict resolution skills
- Committed to going above and beyond to find solutions for customers.
- Passionate about personal finance and helping people make positive financial decisions.
- Reliable internet and ability to work from home (we provide computer, monitor, phone etc.)
What's in it for you:
- A generous commission structure
- Regular set 8 hours Monday to Friday
- Opportunities in a fast growing, innovative company (internal mobility and growth!)
Be a part in revolutionizing the way people think of financial services!
Benefits of working with us:
- Fully Remote Work - Unless otherwise specified in the job posting, Orion offers flexible remote work, supported by the tools and resources needed to succeed.
- Comprehensive Health Benefits - Access to medical, dental, and vision coverage plus a Health Spending Account
- Stock Options - Meaningful equity participation aligned with long-term value creation and company growth
- Flex Vacation - Benefit from paid time off, including vacation and personal days
- Wellbeing Programs - Access counselling services, mental health support, and additional wellness resources
Journal
Visible seulement par vous. Conservé sur cet appareil, et dans votre compte une fois connecté.