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Publié il y a 21 jours

Account Manager, Collections

@ Orion Digital

Colombie-Britannique

TélétravailTemps plein1+ ans d’expérience
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En bref

Orion Digital is hiring an Account Manager, Collections to negotiate repayment solutions with customers facing financial setbacks. The role is full-time, fully remote, Monday to Friday, with a base salary of $35,000 to $37,960 CAD plus commissions, varying by province.

Responsabilités :

  • Negotiate repayment solutions with customers
  • Approve, reject or amend payment terms and settlements
  • Manage multiple collection files and keep accurate records
  • Resolve payment discrepancies
  • Meet individual daily and monthly targets

Résumé des exigences :

  • At least 1 year of collections or AR experience
  • Strong negotiation and conflict resolution skills
  • Excellent verbal and written communication
  • Comfortable with MS Office and Windows
  • Reliable internet and ability to work from home

Outils et compétences

Avantages mentionnés

Assurance maladieSoins dentairesSoins de la vueCongés payésMieux-êtreCompte santéOptions d’achat
Source et dates

Site carrière / système de candidatures · jazzhr

Date publiée par l’employeur
2026-10-20
Première détection par notre source
2026-10-21
Mise à jour du dossier source
2026-10-21

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauDébutant
DomaineService à la clientèle
Expérience1 an(s) et plus
Heures par semaine40
Horairejour
Déplacementsavion : aucun · route : aucun
Milieu de travailDomicile
PositionSurtout assis
Exigences physiquesphysique faible · ordinateur élevé
LanguesEnglish
Avantages mentionnésCongés payés généreux, Prime de rendement

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

Orion Digital

Profil d’entreprise sauvegardé

Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.

A capital allocator for the AI era.

Description complète de l’entreprise

Digital wealth & global payments platform built for long-term compounding. NASDAQ: ORIO | TSX: ORIO

Personnes associées sur LinkedIn
23
Autres noms enregistrés
  • Orion Digital
Le profil indique une agence de recrutement
Non

Digital wealth & global payments platform built for long-term compounding. NASDAQ: ORIO | TSX: ORIO

ChampValeur
SecteurFinancial Services
Taille51-200 employees
Type d’organisationPublic Company
Offres sur Jobsy4
LinkedInVoir la page
Description

Enjoy using your negotiation and persuasion skills to help people in getting back on track? Love working in a fast-paced, challenging, and rewarding working environment? Do you strive to exceed your personal best? This key role requires a creative problem solver, who is passionate about customer service and loves a good challenge. Interested? We want to hear from you!

The base salary for this role is: $35,000 - $37,960 CAD (dependent on province of employment) plus Commissions

What you’ll do:

  • Effectively negotiate repayment solutions for customers experiencing financial setbacks while focusing on retention.
  • Be a part of a high performing team and strive to exceed individual daily and monthly targets.
  • Use your exceptional decision-making skills on accepting, rejecting, or offering amended payment terms and settlements – you’re a solution finder.
  • Promptly respond to inquiries and diffuse difficult situations, turning potentially negative experiences into positive ones
  • Juggle multiple files simultaneously, keeping detailed and accurate records. Multitasking is a must.
  • Fully accountable for collections related member questions or concerns – you’re totally organized and knowledgeable about policies and procedures.
  • Monitor and resolve payment related discrepancies.
  • Act as a brand ambassador for Mogo, regularly using our suite of products, sharing the brand with friends and family, and providing feedback to the team for improvements.

What you'll need:

  • To be mission driven, self-motivated.
  • To maintain focus and ruthlessly prioritize your core job responsibilities.
  • At least 1+ years of experience working in collections/AR, first or third party.
  • Experience working in a high volume, performance driven (KPI/Target based) contact centre is plus!
  • Comfortable using MS Office (Word, Chat GPT,Outlook, and Excel), as well as Windows operating systems.
  • Excellent verbal & written communication skills (you're incredibly persuasive!)
  • Strong negotiation and conflict resolution skills
  • Committed to going above and beyond to find solutions for customers.
  • Passionate about personal finance and helping people make positive financial decisions.
  • Reliable internet and ability to work from home (we provide computer, monitor, phone etc.)

What's in it for you:

  • A generous commission structure
  • Regular set 8 hours Monday to Friday
  • Opportunities in a fast growing, innovative company (internal mobility and growth!)

Be a part in revolutionizing the way people think of financial services!

Benefits of working with us:

  • Fully Remote Work - Unless otherwise specified in the job posting, Orion offers flexible remote work, supported by the tools and resources needed to succeed.
  • Comprehensive Health Benefits - Access to medical, dental, and vision coverage plus a Health Spending Account
  • Stock Options - Meaningful equity participation aligned with long-term value creation and company growth
  • Flex Vacation - Benefit from paid time off, including vacation and personal days
  • Wellbeing Programs - Access counselling services, mental health support, and additional wellness resources

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