Publié il y a 28 jours
Account Manager, Enterprise Partners
@ Viv Technologies Inc.
Toronto, Ontario
En bref
Viv Technologies is hiring an Account Manager, Enterprise Partners to own the overall relationship with its large enterprise home care clients. The role is full-time, requires 5+ years managing enterprise accounts, and requires candidates in or within easy reach of the Greater Toronto Area, with periodic in-office work near Union Station.
Responsabilités :
- Serve as primary contact and own executive relationship for enterprise clients
- Own account plans and lead recurring account meetings and quarterly business reviews
- Monitor account health and surface risks and opportunities early
- Ensure every client request is routed to the right team and resolved
Résumé des exigences :
- 5+ years managing enterprise accounts or customer relationships
- Experience supporting complex, large-scale client organizations
- Strong customer success and follow-through skills
- Experience leading executive meetings and business reviews
- Excellent written and verbal communication and organization
Outils et compétences
Source et dates
Site carrière / système de candidatures · bamboohr
- Date publiée par l’employeur
- 2026-10-13
- Première détection par notre source
- 2026-10-13
- Mise à jour du dossier source
- 2026-10-13
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Senior |
| Domaine | Service à la clientèle |
| Expérience | 5 an(s) et plus |
| Heures par semaine | 40 (estimé) |
| Déplacements | avion : aucun · route : aucun |
| Milieu de travail | Bureau, Domicile |
| Position | Surtout assis |
| Exigences physiques | physique faible · ordinateur élevé |
| Langues | English |
| Candidatures encouragées | Personnes handicapées |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
Viv Technologies Inc.
Profil d’entreprise sauvegardé
Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.
Digital Transformation Without Compromise
Description complète de l’entreprise
Viv Technologies (formerly Mavencare) is a health technology innovator driving digital transformation with a home care software platform built for multi-site enterprises. With industry-exclusive technology, Viv creates greater efficiencies for home care operators and their teams. Together, we help operators, caregivers, clinicians, and families provide better care so more people can age safely in the comfort of their homes.
- Abonnés LinkedIn
- 601
- Personnes associées sur LinkedIn
- 37
- Bureaux déclarés
- 70 Richmond St E, Toronto, Ontario M5C 1N8, CA
- Autres noms enregistrés
- Viv Technologies Inc.
- Viv Technologies
- Le profil indique une agence de recrutement
- Non
Viv Technologies (formerly Mavencare) is a health technology innovator driving digital transformation with a home care software platform built for multi-site enterprises. With industry-exclusive technology, Viv creates greater efficiencies for home care operators and their teams. Together, we help operators, caregivers, clinicians, and families provide better care so more people can age safely in the comfort of…
| Champ | Valeur |
|---|---|
| Secteur | Software Development |
| Taille | 51-200 employees |
| Siège social | Toronto, Ontario |
| Type d’organisation | Privately Held |
| Offres sur Jobsy | 5 |
| Voir la page |
Viv Technologies
At Viv Technologies, we’re passionate about the power of digital transformation done right. That means continuously improving our home care software platform, built specifically for multi-site home care operators. We’re proud to support some of North America’s biggest home care operators. Together, we help tens of thousands of clients safely age in the comfort of their homes.
About the role
Viv Technologies is seeking an experienced, highly organized Account Manager, Enterprise Partners to own the overall relationship with our large enterprise clients.
The role owns the client's experience and the health of the partnership: serving as the primary point of contact, keeping stakeholders aligned, leading business reviews, and making sure every request has a clear owner and reaches resolution.
We're only considering candidates who reside in or are in easy reach of the Greater Toronto Area (GTA) as in-office work will be required periodically. The office is located within a five minute walk of Union Station.
Key responsibilities
Relationship ownership
- Serve as the primary day-to-day contact and own the executive relationship for each enterprise client.
- Build trusted relationships with stakeholders across the client organization.
- Keep stakeholders informed on updates, progress, issues, and next steps.
Account planning and business reviews
- Own account plans covering the client's priorities, stakeholders, success measures, and key initiatives, incorporating the solution roadmap from Solutions Engineering.
- Lead recurring account meetings and quarterly business reviews: prepare agendas, document decisions, and track commitments to completion.
Account health and service
- Monitor account health and surface risks, service concerns, and opportunities early.
- Make sure every client request is acknowledged, routed to the right team, and resolved.
- Coordinate general service issues with support and other internal teams.
- Keep accurate records of account activity, communications, and commitments.
Qualifications
- 5+ years managing enterprise accounts or customer relationships.
- Proven success supporting complex, large-scale client organizations with multiple stakeholders.
- Strong customer success skills, including proactive communication, issue ownership, and reliable follow-through.
- Experience leading executive meetings and business reviews, and producing clear summaries and action plans.
- Excellent written and verbal communication, strong organization, and attention to detail.
- Sound judgment when managing expectations, competing priorities, and escalations, and comfort working across departments without direct authority.
We embrace the uniqueness and perspectives of the community of people who work here and the clients for whom we care. Fostering an environment that reflects and supports diversity, equity, and inclusion is one important way in which we do this.
Artificial intelligence is used to screen and assess applicants.
We welcome candidates with disabilities. Related questions/requests may be sent to [email protected].
Journal
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