Postuler

Publié il y a 28 jours

Account Manager, Enterprise Partners

@ Viv Technologies Inc.

Toronto, Ontario

HybrideTemps plein5+ ans d’expérience
Postuler
SIGNAUX

En bref

Viv Technologies is hiring an Account Manager, Enterprise Partners to own the overall relationship with its large enterprise home care clients. The role is full-time, requires 5+ years managing enterprise accounts, and requires candidates in or within easy reach of the Greater Toronto Area, with periodic in-office work near Union Station.

Responsabilités :

  • Serve as primary contact and own executive relationship for enterprise clients
  • Own account plans and lead recurring account meetings and quarterly business reviews
  • Monitor account health and surface risks and opportunities early
  • Ensure every client request is routed to the right team and resolved

Résumé des exigences :

  • 5+ years managing enterprise accounts or customer relationships
  • Experience supporting complex, large-scale client organizations
  • Strong customer success and follow-through skills
  • Experience leading executive meetings and business reviews
  • Excellent written and verbal communication and organization

Outils et compétences

Source et dates

Site carrière / système de candidatures · bamboohr

Date publiée par l’employeur
2026-10-13
Première détection par notre source
2026-10-13
Mise à jour du dossier source
2026-10-13

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauSenior
DomaineService à la clientèle
Expérience5 an(s) et plus
Heures par semaine40 (estimé)
Déplacementsavion : aucun · route : aucun
Milieu de travailBureau, Domicile
PositionSurtout assis
Exigences physiquesphysique faible · ordinateur élevé
LanguesEnglish
Candidatures encouragéesPersonnes handicapées

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

Viv Technologies Inc.

Profil d’entreprise sauvegardé

Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.

Digital Transformation Without Compromise

Description complète de l’entreprise

Viv Technologies (formerly Mavencare) is a health technology innovator driving digital transformation with a home care software platform built for multi-site enterprises. With industry-exclusive technology, Viv creates greater efficiencies for home care operators and their teams. Together, we help operators, caregivers, clinicians, and families provide better care so more people can age safely in the comfort of their homes.

Abonnés LinkedIn
601
Personnes associées sur LinkedIn
37
Bureaux déclarés
  • 70 Richmond St E, Toronto, Ontario M5C 1N8, CA
Autres noms enregistrés
  • Viv Technologies Inc.
  • Viv Technologies
Le profil indique une agence de recrutement
Non

Viv Technologies (formerly Mavencare) is a health technology innovator driving digital transformation with a home care software platform built for multi-site enterprises. With industry-exclusive technology, Viv creates greater efficiencies for home care operators and their teams. Together, we help operators, caregivers, clinicians, and families provide better care so more people can age safely in the comfort of…

ChampValeur
SecteurSoftware Development
Taille51-200 employees
Siège socialToronto, Ontario
Type d’organisationPrivately Held
Offres sur Jobsy5
LinkedInVoir la page
Description

Viv Technologies

At Viv Technologies, we’re passionate about the power of digital transformation done right. That means continuously improving our home care software platform, built specifically for multi-site home care operators. We’re proud to support some of North America’s biggest home care operators. Together, we help tens of thousands of clients safely age in the comfort of their homes.

About the role

Viv Technologies is seeking an experienced, highly organized Account Manager, Enterprise Partners to own the overall relationship with our large enterprise clients.

The role owns the client's experience and the health of the partnership: serving as the primary point of contact, keeping stakeholders aligned, leading business reviews, and making sure every request has a clear owner and reaches resolution.

We're only considering candidates who reside in or are in easy reach of the Greater Toronto Area (GTA) as in-office work will be required periodically. The office is located within a five minute walk of Union Station.

Key responsibilities

Relationship ownership

  • Serve as the primary day-to-day contact and own the executive relationship for each enterprise client.
  • Build trusted relationships with stakeholders across the client organization.
  • Keep stakeholders informed on updates, progress, issues, and next steps.

Account planning and business reviews

  • Own account plans covering the client's priorities, stakeholders, success measures, and key initiatives, incorporating the solution roadmap from Solutions Engineering.
  • Lead recurring account meetings and quarterly business reviews: prepare agendas, document decisions, and track commitments to completion.

Account health and service

  • Monitor account health and surface risks, service concerns, and opportunities early.
  • Make sure every client request is acknowledged, routed to the right team, and resolved.
  • Coordinate general service issues with support and other internal teams.
  • Keep accurate records of account activity, communications, and commitments.

Qualifications

  • 5+ years managing enterprise accounts or customer relationships.
  • Proven success supporting complex, large-scale client organizations with multiple stakeholders.
  • Strong customer success skills, including proactive communication, issue ownership, and reliable follow-through.
  • Experience leading executive meetings and business reviews, and producing clear summaries and action plans.
  • Excellent written and verbal communication, strong organization, and attention to detail.
  • Sound judgment when managing expectations, competing priorities, and escalations, and comfort working across departments without direct authority.

We embrace the uniqueness and perspectives of the community of people who work here and the clients for whom we care. Fostering an environment that reflects and supports diversity, equity, and inclusion is one important way in which we do this.

Artificial intelligence is used to screen and assess applicants.

We welcome candidates with disabilities. Related questions/requests may be sent to [email protected].

Emplois semblables

  • Senior Account Manager

    Toronto, ON
    Temps plein

    Worldhire

    15+ ansCandidates need 15 to 20 years of commercial or technology sales experience in enterprise banking software or fintech, and experience managing $10M to $25M+ banking accounts. Direct familiarity with Canadian Schedule I banks and wholesale banking products such as payments modernization, liquidity and cash management is required.

    Client relationship management, Leadership, Sales, Procurement, Regulatory compliance, Cash handling

  • Account Manager

    Mississauga, ON
    Temps plein

    Onyx-Fire Protection Services Inc.

    3+ ansOnyx-Fire Protection Services Inc. needs candidates with three to five years in a client-facing role focused on satisfaction and retention. Candidates should communicate clearly, learn technical codes quickly, and be comfortable with Microsoft Office and CRM tools.

    Microsoft Word, Microsoft Excel, Microsoft PowerPoint, CRM, Microsoft Dynamics

  • Senior Account Manager

    Mississauga, ON
    Temps plein

    Martyn Bassett Associates

    4+ ansCandidates need 4+ years owning existing B2B clients end to end, including renewals, and experience as the senior contact for large institutional clients. They also need to have managed a direct report or support function, reported renewals in a CRM such as HubSpot, and live in the GTA.

    HubSpot

  • Account Manager, Security Master Supervisor

    Toronto, ON
    Temps plein

    Guardian Capital Group

    4+ ansCandidates need post-secondary education in finance, commerce, economics or business, and 4 to 6 years of investment management middle office experience. Strong analytical, attention-to-detail and leadership skills are required, along with advanced Excel skills.

    Excel, Bloomberg, Refinitiv, ICE, S&P Global, FactSet

  • Account Manager (Exhibits & Portables)

    Oakville, ON

    Jack Morton Worldwide

    2+ ansJack Morton Worldwide needs candidates with 2+ years in account management, project management, event operations, exhibit services or logistics. They must handle many deadline-driven projects, communicate well with clients and teams, and be proficient in Microsoft Office.

    Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, CRM systems, Inventory management systems

  • Account Manager (Electrical)

    Hamilton, ON
    Temps plein

    GRAYBAR CANADA

    3+ ansGraybar Canada needs candidates with about three years of sales or industry experience, ideally in electrical wholesale. Strong negotiating, relationship-building, written and spoken communication skills, and proficiency with Microsoft Office are required, plus a technical or business diploma or degree preferred.

    Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft PowerPoint

  • Account Manager

    Toronto, ON
    Temps plein

    Three Ships Beauty

    3+ ansCandidates need 3 to 5 years of sales or account management experience with a proven record of growing retailer sales. They also need Google Workspace and Excel proficiency, and must be able to travel up to 10% of the time.

    Google Workspace, Excel, Shopify, Faire

  • Account Manager

    Toronto, ON
    HybrideTemps plein

    ResQ

    4+ ansCandidates need 4 to 5+ years of account management or sales experience, ideally in restaurant, hospitality, facilities or commercial services. They need a proven record of growing accounts through upselling and cross-selling, strong relationship skills, and CRM experience.

    CRM

Lieux et modes de travail

Lieux

Tout le CanadaTélétravail · Hybride · Sur place · Sur le terrain

Astuce : ajoutez le télétravail pour élargir la recherche.

Exclure des lieux

Mode de travail

Offres de cette entreprise dans les résultats

Voici les offres de cette entreprise chargées dans votre recherche. Elle peut avoir d’autres postes ouverts.