Account Manager-Retail New Truck Sales

Altruck International Truck Centres is seeking an experienced and motivated Retail Account Manager-Retail New Truck Sales to join our New Truck Sales team at our Hamilton location (2 Arrowsmith Road, Hamilton ON). Based out of Hamilton, ON, with an Area of Responsibility (AOR) of Hamilton and surrounding areas.

Job Summary:

The Account Manager for Retail, New Truck Sales is responsible for building and maintaining strong customer relationships, identifying sales opportunities, and achieving sales targets by promoting and selling new trucks in their Area of Responsibility (AOR).

This role involves engaging with customers, understanding their needs, and recommending suitable vehicle solutions while delivering exceptional customer service, and to engage in a high-performance culture that is based on our Company Values and Mission statements.

Pay: CA$85,000.00 - CA$135,000.00 per year

Key Responsibilities:

• Business Development: Proactively prospect and generate new business through cold calling, networking, referrals, and other targeted sales initiatives.
• Customer Needs Assessment: Meet with customers to understand their business requirements and recommend appropriate truck models, specifications, and configurations.
• Sales Execution: Prepare and present proposals, quotations, financing options, and warranties; negotiate terms and close sales in accordance with company guidelines.
• Territory Management: Actively manage and develop the assigned territory or AOR, including regular customer visits, travel, and identification of new market opportunities.
• Pipeline Management: Maintain a consistent pipeline of qualified opportunities, manage multiple sales engagements, and ensure timely follow-up on leads and quotations.
• Customer Relationship Management: Build and maintain strong relationships with new and existing customers to drive customer satisfaction, retention, and repeat business.
• Product Knowledge: Maintain current knowledge of truck models, product specifications, features, technology, financing options, warranties, and industry trends.
• Product Demonstrations: Coordinate and conduct product demonstrations and test drives, as appropriate, to support customer purchasing decisions.
• Post-Sale Support: Maintain customer engagement following delivery and coordinate the resolution of customer concerns with the appropriate internal departments and relevant external parties.
• Sales Performance: Achieve and ideally exceed established monthly and annual sales targets, revenue objectives, and other assigned performance measures.
• CRM and Reporting: Maintain accurate customer records, sales activity, opportunity status, and forecasts in the CRM system. Provide regular reports on sales performance, pipeline activity, and market conditions.
• Cross-Functional Collaboration: Work closely with the sales (new and used), finance, parts, and service departments to deliver a coordinated customer experience and support long-term business relationships.

Job Requirements:

• 5+ years of sales experience, preferably in truck sales, transportation or equipment sales, with a strong track record of success
• A degree or certification in Business Administration, Marketing, or a related field (desirable)
• Disciplined, self-motivated, and resourceful sales professional with excellent business acumen, critical thinking skills, and the ability to work independently
• Strong project management skills, with the ability to prioritize multiple projects and meet deadlines
• Excellent interpersonal, communication, and presentation skills (written and verbal) with the ability to influence and motivate others
• Ability to work effectively as part of a team in a fast-paced, deadline-driven environment
• Good listener with superior problem-solving skills to achieve win-win solutions
• Proficient in Microsoft Office products
• Valid G-class license required; OMVIC Sales License and DZ license are assets

Preferred Qualifications:

• Experience in truck sales, equipment sales, freight/logistics, or a similar industry
• Knowledge of commercial trucking regulations and industry trends
• Familiarity with CRM software (e.g., Salesforce) and Microsoft Office Suite
• Strong communication & listening skills, resiliency & persistency, problem solving /consultancy skills, and proven background of integrity & accountability.

What We Offer:

• Competitive base salary, plus monthly commission based on Gross Profit per unit sold and delivered - simple, measurable and achievable - no commission caps, opportunities well beyond posted range with pipeline development!
• Chance to differentiate over competition and sell leading edge technology.
• Proven high earnings potential within sales group contingent on individual drive.
• Monthly vehicle allowance.
• Comprehensive benefits package (Life, AD&D, out-of-county emergency care, health, dental, vision, RRSP matching)
• Opportunities for career advancement and professional growth
• Collaborative and dynamic work environment
• In-house assistance with technical spec'ing.

How to Apply:

Are you a motivated sales professional seeking a new challenge? We're excited to hear from you! Apply now to join our team as an Account Manager-Retail New Truck Sales and take your career and income level to the next level.

As an equal opportunity employer, we are committed to providing accommodation for individuals with disabilities throughout the selection process. If you require any accommodations, please contact our HR department and we will be happy to provide support.

Thank you for considering our opportunity. We look forward to reviewing your application. Only those selected for an interview will be contacted.

Job Types: Full-time, Permanent

Benefits:

• Company events
• Dental care
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• RRSP match
• Vision care

Experience:

• Heavy Truck Sales, Transportation or equipment sales : 5 years (required)
• Heavy Truck or Vocational Trucks or Commercial Truck sales: 3 years (preferred)

License/Certification:

• OMVIC (preferred)
• Do you have Class G Licence (required)

Work Location: In person