Account Representative

Account Representative

Location: Stoney Creek, ON

Employment Type: Full Time

Taylor Steel Inc. is looking for a motivated and customer-focused Account Representative to join our Sales Team. In this role, you will manage an assigned account base, build strong customer relationships, process orders, and work closely with internal departments to ensure our customers receive excellent service and on-time delivery.

What You'll Do

• Process customer orders accurately and efficiently, ensuring pricing, product details, delivery requirements, and terms align with approved quotes.


• Build and maintain strong relationships with customers while providing a high level of customer service.


• Work closely with Purchasing, Quality, Scheduling, and Shipping to coordinate customer orders and ensure specifications and delivery requirements are met.


• Monitor raw material and finished goods inventory and help ensure inventory levels meet company objectives.


• Review inventory levels to anticipate future requirements and prepare reports and purchasing recommendations.


• Maintain a strong understanding of our products, customer needs, and internal processes.


• Provide reporting and information to customers, account partners, and management as required.


• Support and provide coverage for other members of the Sales Team when needed.


• Take on other related responsibilities as assigned.

What We're Looking For

• Post-secondary education in Business or relative experience.


• Previous B2B sales experience is an asset.


• Strong computer skills and proficiency with Microsoft Office.


• CRM experience is an asset.


• Excellent communication and interpersonal skills.


• Highly motivated, results-oriented, and comfortable working as part of a team.


• Strong organizational and problem-solving skills.


• Ability to manage multiple priorities and meet tight deadlines.

What we offer:

• $50000 to $65000 Annual Salary plus company bonuses


• Employer matched Registered Pension Plan


• Extensive benefits with employer paid premiums


• Competitive vacation allowances


• Participation in our Deferred Profit-Sharing Plan after 2 years of full time company service

About Us

Taylor Steel Inc. is a privately owned Steel Service Center that sells and processes high quality, value added flat rolled steel to customers throughout North America. We are industry leaders when it comes to safety, quality, and customer service.

With facilities in both the United States and Canada, Taylor Steel operates out of six different plants with eighteen processing lines and a corporate throughput of over two million tons. With over fifty years of success, our focus on people, quality, service and our continued commitment to innovative and leading edge technology has made Taylor Steel a leader in the North American flat rolled steel industry.

Additional Information

• Only applicants under consideration will be contacted


• Taylor Steel welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.


• If you are interested in this position please apply using our online career centre.

Apply today and become part of the Taylor Steel team!