Account Representative

Metrie is seeking a Account Representative for our Canada Manufacturing locations.

Why join the Metrie Team?

North America’s largest manufacturer and distributor of interior millwork producing and selling interior finishings. We have been steadily growing our footprint and industry leadership for nearly 100 years. Established in 1926, still owned by the founding family we continue to have the same focus on product excellence and a superior customer experience. We help people transform houses into homes. You’ve probably seen our products in the media featured on tv shows and magazines such as HGTV, Style At Home and House & Home, or by one of our Instagram influencers.

Why should you work for Metrie?

With us, you’re more than just a number. We work hard to create a home for our Metrie family where you are empowered to be your best every day. Your contributions matter to us! We take pride in our culture of learning, ownership, and one team, and are committed to cultivating a diverse and inclusive workplace for everyone.

Work Location: The incumbent would mainly work onsite at either our Calgary, AB or Woodbridge, ON plant in partnership with the manufacturing team to provide on-site support with the end goal of delivering a world-class Customer Service experience.

What You’ll Do:

This position is a key individual contributor to the Sales & Manufacturing team, focused on achieving sales targets & helping to deliver a quality customer experience that is in line with the values of the company. The incumbent will be responsible for providing inside sales support and other related services for the manufacturing facilities. In addition, the Account Representatives will be provided with exposure to leadership decisions that will have a major impact on the business. Part of the career development will be opportunities to work directly with our production teams to better understand our manufacturing process. The successful candidate will also be responsible for developing and maintaining positive customer relationships and keeping current on company products, sales procedures, and market conditions. The Account Representative will report to the Sales Manager of the region.

At a high level, you will:

• Provide oversight for day-to-day sales, margin, analysis, and customer relationships of Metrie’s manufacturing business and take responsibility to achieve the targeted budget.
• Drive sales with our current and prospective account base, through developing and maintaining positive customer relationships
• Data entry and multitasking while leveraging multiple types of source documents
• Provide price quoting to customers and coordinate with onsite production department to facilitate the movement of sale through to production
• Collaborate within cross functional teams; act as a liaison between operations functions and customers to manage expectations on delivery schedules and order fulfillment
• Maintain and keep current detailed records, reports, and customer data

Who You Are:

• 2+ years of Sales experience. A Bachelor’s degree or equivalent work experience.
• Strong written and oral communication skills.
• Strong working knowledge of Excel and focus on analysis is required
• Strong communication skills and collaborative approach
• Handle a variety of activities, and multiple projects occurring simultaneously.
• Have sense of urgency for achieving goals in a fast-paced environment.
• Focused team building approach; can inspire, motivate, and engage with internal and external customers.

• Prior CRM Tool training and SAP experience is an asset.

• Previous knowledge of interior doors and mouldings considered a strong asset.

What Metrie Offers:

• A collaborative work environment with a clear strategy and goals.
• Comprehensive benefits package - medical, dental, eye care and life insurance. Benefits start on your first day!
• RRSP and DPSP - Matching up to 5%
• Challenging and meaningful work, and the chance to participate on cross-functional teams across the company.
• Development opportunities - We recognized potential in our people and strive to offer various opportunities for advancement, training, and personal growth.
• Family-oriented culture, focused on putting our people first.

How to submit your interest?

To apply for this exciting opportunity at Metrie, please submit your resume and cover letter to our People and Culture team in confidence by clicking the “Apply for this Position” button below. While we greatly appreciate your interest and application, please be advised that we will only be responding to candidates selected for further consideration.

Metrie is an Equal Employment Opportunity (EEO) employer. Metrie conducts pre-employment screening, including but not limited to references and Canadian criminal background checks for all our final candidates. All Applications will be independently reviewed.

Metrie embraces diversity and is committed to creating an inclusive environment where all team members and customers belong. We are an equal opportunity employer and welcome all qualified applicants. If you require accommodation at any time throughout the recruitment process, please contact our Human Resources team.