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Account Supervisor

@ JAM CRM

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Toronto, Ontario

Temps plein5+ ans d’expérience

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SIGNAUX

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JAM CRM is hiring an Account Supervisor for its Toronto office, a full-time role. The work covers planning and managing clients' CRM strategies, optimizing digital, print, DM and SMS campaigns, and running projects, budgets and client relationships. Candidates need 5 to 7 years as an account manager in an agency, and work from the Toronto office three days per week.

Responsabilités :

Plan, develop and manage clients' CRM strategies
Analyze and optimize digital, print, DM and SMS campaigns
Coordinate creative teams and internal resources on schedule
Manage client relationships, budgets and revenue forecasts

Résumé des exigences :

5 to 7 years' experience as an account manager in an agency
Experience managing people
Proven ability to juggle multiple accounts with attention to detail
Solid understanding of deployment platforms
Proven use of AI to improve daily work
Strong written and oral communication skills

Source et dates

Type de source non vérifié · apify-linkedin

Date publiée par l’employeur: 2026-11-10
Première détection par notre source: 2026-11-14
Mise à jour du dossier source: 2026-11-14

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

Niveau	Senior
Domaine	Marketing
Expérience	5 an(s) et plus
Gestion d’équipe	Oui
Heures par semaine	40 (estimé)
Déplacements	avion : aucun · route : aucun
Milieu de travail	Bureau
Position	Surtout assis
Exigences physiques	physique faible · ordinateur élevé
Langues	English

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

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JAM CRM

Toutes ses offres

Champ	Valeur
Offres sur Jobsy	5

Description

We are JAM CRM, an award-winning, game-changing, forward-thinking, CRM agency tucked away in trendy Liberty Village. We’re looking for an Account Supervisor to join our team of over 150 1:1 communication experts who are dedicated to creating incredible work, making our client’s proud, and smashing personal and professional goals along the way. With our creativity, outstanding culture, and cool technology we may just be the best kept marketing secret in Canada.

Responsibilities

Planning, developing and managing clients’ CRMl strategies
Analyzing and optimizing digital, print, DM, and SMS campaigns
Liaising with creative teams and internal resources to ensure that projects are running smoothly and on time
Liaising with client and addressing day-to-day challenges and opportunities
Fostering positive client and internal relationships
Project management, including creative revisions, coordination of meetings, approvals and workback schedules
Experience with managing budgets and forecasting revenue
Ensuring all internal departments have all necessary information, materials and elements in a timely manner
Coordination and execution of general/miscellaneous requests in the daily running of the account
Using your knowledge and skills to push clients, the team and the agency in the most productive direction
Assist with challenging client requests or issue escalations as needed

Desired skills & experience

5 to 7 years’ experience as an Account Manager in an agency setting
Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
Experience managing people
Solid understanding of deployment platforms
Project management and/or technical ability
Proven ability to use AI to speed up and improve your day-to-day work, with real examples you can walk us through
Experience automating or simplifying repetitive tasks with AI is a strong asset
Strong written and oral communication skills

Soft skills

Proactive approach to account management
Confidence without ego
A glass-half-full type – a positive attitude takes you places
Focused on every last detail because you get the big picture
Eager to question things – there is opportunity in questions
Accountable, even when that means highlighting a mistake
Eager to make those around you better
Always up for a challenge
Passionate about advertising
Thrives on multitasking

Please note, candidates are expected to work from our Toronto office three days per week.

JAM CRM is an equal opportunity employer committed to creating and maintaining an inclusive and accessible workplace. If you need assistance or require any accommodations during the interview process, please let us know at [email protected].

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Account Supervisor

En bref

Responsabilités :

Résumé des exigences :

Détails du poste

JAM CRM

Journal

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