Accounts Receivable Clerk - BC Shared Health Services

Accounts Receivable Clerk - BC Shared Health Services
Burnaby, BC

Please note: This position is with BC Shared Health Services (BCSHS), a separate employer from the Provincial Health Services Authority (PHSA). PHSA is providing recruitment services on behalf of BC Shared Health Services.

Job summary

BC Shared Health Services (BCSHS) is creating a more connected health-care system for British Columbia. By providing shared services that support health organizations across the province, we help strengthen the delivery of safe, high-quality care for people and communities.

Reporting to the Manager, Revenue Operations or designate, the Accounts Receivable Clerk invoices patients, medical service plans and other organizations. Identifies outstanding accounts and corrects discrepancies. Follows up on delinquent accounts through methods such as telephone calls, written reminders or referral to collection agency. Maintains and updates collection files and responds to inquiries regarding accounts.

Duties and accountabilities

Invoices patients, medical service plans and other organizations for activities such as patient services, programs, lab tests, medical insurance claims, Alternative Payment Program claims, contract recoveries and provision of drugs.
Processes invoices and related payments by performing tasks such as entering invoices and payments in batches, verifying batch totals with source documents, comparing payments received to the invoices recorded, identifies discrepancies and following up with patients or billing agencies.
Prepares routine journal entries from a variety of source documents.
Reconciles sub-ledger to general ledger control account by performing tasks such as reviewing data and identifying discrepancies, and making adjustments.
Review patient accounts age reports to identify reasons accounts are outstanding. Identifies discrepancies and makes adjustments.
Performs follow-up on delinquent accounts by performing tasks such as making phone calls, sending written reminders or referring to a collection agency. Refers all recommended write-offs, transfer of delinquent accounts to collection agency, and alternate payment arrangements to the supervisor.
Prepares collections listing and supporting documentation to transfer delinquent accounts to collection agencies.
Maintains collection files, updates collection agencies when payments are received and answers questions regarding outstanding accounts.
Assists with review of revenue variances and patterns by performing tasks such as collecting data and providing reports on areas such as invoice volumes and customer status.
Performs other related duties as assigned.

Qualifications

Grade 12, successful completion of a recognized accounting course and two year’s recent related experience or an equivalent combination of education, training and experience.

Skills and Abilities

Ability to keyboard at 45 w.p.m.
Ability to communicate effectively both verbally and in writing.
Ability to deal with others effectively.
Physical ability to carry out the duties of the position.
Ability to organize work.
Ability to supervise
Ability to operate related equipment.

Job Type: Temporary Full-Time (Until March 2027)Wage: 29.24/hourLocation: 1795 Willingdon Avenue, Burnaby, BC V5C 6E3Closing Date: Applications accepted until position is filledHours of Work: 08:00-16:00 (Monday to Friday)Requisition #: 206648E

About BC Shared Health Services

BC Shared Health Services (BCSHS) exists to help create a more connected, sustainable, and responsive health-care system for British Columbia. By bringing together shared services and expertise that support health organizations across the province, we help enable the delivery of safe, high-quality care for the people and communities we serve.

As a new provincial organization, BCSHS has a unique opportunity to shape the future of health care support services in B.C. We are building an organization grounded in collaboration, innovation, accountability, and service, creating streamlined systems and ways of working that strengthen health care delivery across the province.

When you join BCSHS, you become part of a team whose work has a province-wide impact. Our people are at the heart of everything we do and we are committed to creating an environment where employees feel valued, supported, empowered to grow, and inspired to make a difference. We strive to create a culturally safe workplace where all employees belong, and where reflection, learning, and meaningful action help drive positive change for our teams, our organization, and the health system as a whole.