Accounts Receivable Technician II (Term Certain)

Position Summary
The Accounts Receivable Technician II provides prompt and knowledgeable customer service to students, staff and community members. This position is responsible for a variety of functions related to revenue recognition, account payments and refunds, cash controls and safekeeping of monetary assets, general ledger transfers, reconciliations and monitoring fiscal deadlines ensuring accuracy and timeliness.

The Accounts Receivable Technician II is a critical member of the Accounts Receivable team in the Fee’s Office, in charge of providing expert account support and customer service while ensuring full compliance and consistent application of RDP policies, procedures and internal controls.

Position Responsibilities

• Process payment transactions for student and vendor accounts.
• Accounting for revenue and banking transactions including handling cash, bank deposits, petty cash and ensuring compliance with polices and signing authority procedures.
• Complete financial reconciliations based on analysis of financial transactions including investigation of errors, finding solutions and correcting procedure.
• Generate financial transactions in the accounts receivable system for vendor sponsorship contracts, external client contracts, create and issue invoices, record account charges and payments.
• Process and issue refunds accurately and timely through systematic analysis and investigation in accordance with regulations and policy.
• Support month-end, year-end, audit, and financial reporting processes through account analysis, reconciliations, documentation, and preparation of supporting records.
• Complete collection activities, year-end bad debt reports, analysis of delinquent accounts, process hold updates and reconcile collection agency reports monthly.
• Monitor compliance with cash controls, deliver support to departments on internal controls and assist with training.
• Aptitude with systems and ability to work in multiple applications and provide expertise to others.
• Provide responsive customer service and expert guidance to students, staff, departments, sponsors, and external stakeholders regarding accounts receivable processes, policies, and financial transactions while maintaining confidentiality.

Required Qualifications

• Two-year post-secondary diploma in Business Administration, Accounting, Finance, or a related field.
• Minimum of 2-3 years of related accounts receivable, accounting, or financial administration experience.
• Criminal Record Check required
• Proficiency in Microsoft Office 365
• Knowledge of accounting principles, accounts receivable processes, and financial controls, including familiarity with GAAP and public sector accounting practices.
• Experience working with integrated financial systems, electronic payment platforms, and banking systems.
• Strong analytical, problem-solving, and reconciliation skills with a high degree of accuracy and attention to detail.
• Demonstrated ability to analyze financial data, investigate discrepancies, and resolve complex account issues independently.
• Experience in cash management, cash controls and electronic banking systems with strong attention to detail
• Strong verbal and written communication skills, with a demonstrated commitment to customer service and stakeholder support.
• Excellent organizational and time-management skills with the ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Ability to exercise sound judgment, maintain confidentiality, and handle sensitive financial and personal information with discretion.
• ​​​​​​​Additional core competencies including managing busy times effectively, building rapport, consultative skills, adaptability, personal work ethic, attentiveness, organizing/planning, strong teamwork, privacy compliance, sensitivity and respect of others.

Preferred Qualifications

• Familiarity with systems such as Ellucian Banner, TouchNet and Global Payments would be an asset
• ​​​​​​​Shows initiative and has advanced problem-solving skills to identify efficiencies and effectiveness in daily operations

Benefits and Compensation Information
An additional 15% of the hourly rate in lieu of vacation, statutory holidays and benefits

Desired Start Date
November 2, 2026

Position End Date
June 30, 2027

Hours of work
8:30 a.m. to 4:30 p.m., Monday to Friday, 35 hours per week

​​​​​​​Note to Applicant
Red Deer Polytechnic fosters an inclusive learning and working environment where everyone can bring their full selves and share their unique talents. We are committed to being responsive to the evolving needs and expectations of our diverse community.
To enrich the intellectual, economic, cultural, and social development of Central Alberta, we value the contributions of individuals with diverse perspectives and experiences. We encourage applications from Indigenous persons, Black and racialized persons, women, persons with disabilities, individuals of all sexual orientations, and persons of any gender identity or expression.

Red Deer Polytechnic will provide job applicants with accommodations in accordance with the Alberta Human Rights Code. To request an accommodation, please contact [email protected].

All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.