Publié il y a 29 jours
Administrative Assistant & Front Desk Receptionist
@ WD SWIM
Richmond Hill, Ontario
SIGNAUX
En bref
WD Swim is hiring a full-time Administrative Assistant and Front Desk Receptionist at its Richmond Hill swim school. The role handles front desk service, swim lesson registrations and payments, and administrative support, with weekend availability required and pay of CA$22.00-CA$28.00 per hour.
Responsabilités :
- Greet and assist families and visitors at the front desk
- Answer calls and emails about programs and registrations
- Process swim lesson registrations and payments
- Perform data entry, filing and record maintenance
- Support management with scheduling and reports
Résumé des exigences :
- Previous administrative or customer service experience preferred
- Strong verbal and written communication skills
- Basic to intermediate computer skills
- Availability to work weekends is required
- Experience in a swim school or recreation facility is an asset
Outils et compétences
Source et dates
Type de source non vérifié · apify-linkedin
- Date publiée par l’employeur
- 2026-10-12
- Première détection par notre source
- 2026-11-11
- Mise à jour du dossier source
- 2026-11-11
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Débutant |
| Domaine | Administration |
| Heures par semaine | 40 (estimé) |
| Horaire | jour, fins de semaine |
| Déplacements | avion : aucun · route : aucun |
| Milieu de travail | Magasin |
| Position | Assis et debout |
| Exigences physiques | physique faible · ordinateur modéré |
| Langues | English |
| Avantages mentionnés | Formation payée |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
WD SWIM
| Champ | Valeur |
|---|---|
| Offres sur Jobsy | 5 |
Description
Company: WD Swim
Location: 563 Edward Ave, Richmond Hill, ON L4C 9W7, Canada
Job Type: Full-time, Permanent
Pay: CA$22.00-CA$28.00 per hour
Schedule: Must be available to work weekends
Reports To: Operations Manager
About WD Swim
WD Swim is a swim school serving families and swimmers across the Greater Toronto Area. We provide quality swimming lessons for children and adults of all ages and skill levels, with a strong commitment to safety, customer service, and creating a welcoming environment for our swimmers, families, and team members.
We are looking for a friendly, organized, and detail-oriented Administrative Assistant & Front Desk Receptionist to support our daily operations and deliver an excellent experience for every family who interacts with our team.
Position Overview
The Administrative Assistant & Front Desk Receptionist is responsible for managing front desk operations, assisting customers, coordinating swim lesson registrations, and providing administrative support to management and staff.
As the first point of contact for parents, swimmers, and visitors, you will play an important role in maintaining an organized, professional, and customer-focused environment. The ideal candidate is proactive, dependable, comfortable with computers, and able to manage multiple tasks while maintaining a high standard of service.
Key Responsibilities
Front Desk & Customer Service
If you are organized, dependable, and passionate about providing excellent customer service, we would love to hear from you.
Apply today to join WD Swim and become an important part of the team supporting our swimmers, families, and daily operations.
Requirements
Qualifications & Requirements
Location: 563 Edward Ave, Richmond Hill, ON L4C 9W7, Canada
Job Type: Full-time, Permanent
Pay: CA$22.00-CA$28.00 per hour
Schedule: Must be available to work weekends
Reports To: Operations Manager
About WD Swim
WD Swim is a swim school serving families and swimmers across the Greater Toronto Area. We provide quality swimming lessons for children and adults of all ages and skill levels, with a strong commitment to safety, customer service, and creating a welcoming environment for our swimmers, families, and team members.
We are looking for a friendly, organized, and detail-oriented Administrative Assistant & Front Desk Receptionist to support our daily operations and deliver an excellent experience for every family who interacts with our team.
Position Overview
The Administrative Assistant & Front Desk Receptionist is responsible for managing front desk operations, assisting customers, coordinating swim lesson registrations, and providing administrative support to management and staff.
As the first point of contact for parents, swimmers, and visitors, you will play an important role in maintaining an organized, professional, and customer-focused environment. The ideal candidate is proactive, dependable, comfortable with computers, and able to manage multiple tasks while maintaining a high standard of service.
Key Responsibilities
Front Desk & Customer Service
- Greet and assist parents, swimmers, visitors, and staff in a friendly and professional manner
- Answer phone calls, respond to emails, and handle in-person inquiries regarding swim programs, lesson schedules, registrations, and facility policies
- Provide accurate information about services, class availability, schedules, and general inquiries
- Address customer concerns professionally and escalate issues to management when necessary
- Maintain a welcoming, organized, and professional front desk environment
- Perform daily administrative duties, including data entry, document preparation, filing, scanning, and record maintenance
- Maintain accurate and up-to-date customer information, registration records, and administrative files
- Assist management with scheduling, internal communications, reports, and other administrative tasks
- Coordinate information between parents, swim instructors, and management to support smooth daily operations
- Monitor administrative tasks and follow up on outstanding inquiries or requests
- Assist with swim lesson registrations, class bookings, schedule changes, cancellations, and customer check-ins
- Process payments, issue receipts, and assist with basic billing and account inquiries
- Update registration systems and customer records accurately
- Communicate class schedules, program updates, and relevant announcements to parents and customers
- Help ensure registration and front desk procedures are followed consistently
- Follow company policies, procedures, and confidentiality requirements
- Identify and report scheduling discrepancies, customer service concerns, and operational issues to management
- Assist with general office coordination and other reasonable administrative duties as required
- Competitive hourly compensation of CA$22.00-CA$28.00
- Supportive and team-oriented work environment
- Opportunities for professional development and career growth
- Ongoing training and opportunities to develop administrative and customer service skills
- The opportunity to contribute to a growing organization that supports swimming education and water safety
If you are organized, dependable, and passionate about providing excellent customer service, we would love to hear from you.
Apply today to join WD Swim and become an important part of the team supporting our swimmers, families, and daily operations.
Requirements
Qualifications & Requirements
- Previous experience in administrative support, front desk reception, customer service, or a similar role is preferred
- Strong verbal and written communication skills
- Excellent organizational skills, attention to detail, and the ability to multitask in a busy environment
- Basic to intermediate computer skills, including email, spreadsheets, data entry, and scheduling or registration systems
- Comfortable handling customer inquiries, processing payments, and maintaining accurate records
- Professional, approachable, and customer-focused attitude
- Ability to work independently while contributing positively to a team
- Reliable, punctual, adaptable, and willing to take initiative
- Ability to handle confidential customer and business information with discretion
- Availability to work weekends is required
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