Administrative Assistant Recreation

Classification: Regular, Full-Time OPSEU Bargaining Unit

Weekly Hours: 35 hours per week

Number of Existing Vacancies: 1

Closing Date: November 20, 2026 at 4:30 p.m.

Position Summary:

Reporting to the Recreation Business Services Coordinator and indirectly to the Director of Recreation or designate, the Administrative Assistant is responsible for providing frontline customer service for the Recreation Department and performing general administrative duties to support the objectives of the Department.

Core Duties and Responsibilities:

1. Provides accounting support to the Recreation Department including completion of daily bank reconciliation, coordination of banking deposits, visa statements, concession revenue, subsidy programs and insurance.
2. Prepares third party insurance sales and coordinates and reconciles low-income subsidy
3. Creates, prepares and coordinates accounts receivables, and monthly, bi-monthly and yearly Departmental billings.
4. Responsible for maintaining and processing electronic funds transfer payments and prepares and implements refunds.
5. Responsible for following up on overdue accounts through the Collection
6. Provides support to the Recreation Business Services Coordinator in the preparation of the fiscal year
7. Supports the Recreation Business Services Coordinator in using the Recreation Management Software (RMS) as a super user and internal staff trainer. This includes configuring setup, user administration, troubleshooting, database maintenance, issue investigation and case resolution.
8. Provides administrative support to the Recreation Department by attending meetings, accurate minute taking and distribution of agendas and minutes.
9. Creates, generates and tracks reports for program and membership
10. Prepares letters, reports, agendas, minutes and public notices.
11. Schedules, trains and coordinates replacement coverage for customer service staff at Recreation facilities.
12. Provides administrative support to Department leadership in Emergency Operations Centre and Respite/Evacuation Centre deployments and training.
13. Responsible for completing necessary updates to the phone system, outdoor signs and the website.
14. Follows all policies and procedures outlined by the Town of Bracebridge and ensures all health and safety regulations are upheld.
15. Provides back-up assistance to other staff in the Recreation Department as required and provides front counter and customer service coverage as required.
16. Maintains files in accordance with the Town’s Information Management By-law, Policies and Procedures and the Electronic Document and Records Management System (EDRMS).
17. Works in a friendly and courteous manner and communicates effectively with co-workers, supervisors, elected officials, and the general public.
18. Demonstrates a commitment to diversity, equity, and inclusion through continuous learning, modeling inclusive behaviours, and proactively managing bias.
19. Undertakes special projects and performs other duties as assigned in accordance with departmental or corporate objectives.

Qualifications Required:

1. Post-secondary education in Business Administration or related field, or equivalent.
2. Minimum two (2) years of progressive, related work experience in accounting or business administration.
3. Previous experience in a recreation operation is considered an asset.
4. Strong knowledge of Microsoft Office software applications including Excel, Word, Outlook and SharePoint. Experience using Recreation Management Software, an asset.
5. Ability to communicate effectively, prioritize tasks, manage deadlines, be detail-oriented and demonstrate exceptional critical thinking skills.
6. Excellent interpersonal skills including the ability to work effectively in a team environment and to exhibit courtesy, tact and diplomacy in dealing with the public, department officials and other members of staff. Ability to adhere to confidentiality requirements at all times.
7. Good working knowledge of the Occupational Health and Safety Act, and WHMIS
8. Excellent written and verbal communication, administrative, organizational, analytical, problem-solving and time management skills.
9. Standard First Aid and CPR-C or willingness to become certified, an asset.
10. HIGH FIVE - Principles of Healthy Child Development and HIGH FIVE - Principles of Healthy Aging certification, an asset.
11. Emergency Management Ontario Incident Management and Emergency Management training, an asset.
12. Ability to provide an acceptable current vulnerable sector
13. Possess the physical ability to perform the essential duties of the
14. A valid Class “G” Ontario Driver’s license in good standing and a reliable vehicle to use on corporate

Physical Demands and Working Conditions:

1. Extended periods of sitting, computer usage, some climbing of stairs, and may include lifting and moving file boxes and other records weighing up to 40 lbs.
2. Working conditions vary from an indoor environment and exposure to public
3. Ability to work schedule and shifts as Work outside normal working hours may be required occasionally.