Publié avant-hier
Administrative Associate - Clinic
@ TELUS
Montréal, Québec
En bref
TELUS Health is hiring an Administrative Associate for its Montreal clinic, on-site at 600 De Maisonneuve Boulevard West. The role covers reception, client billing, appointment management and month-end reconciliation, and the posting states a permanent full-time schedule of 37.5 hours per week, Monday to Friday, mostly daytime. TELUS Health lists a pension plan, group benefits and vacation among its offers.
Responsabilités :
- Accueillir et servir les clients de la clinique
- Gérer les rendez-vous et la facturation
- Répondre aux appels et aux courriels des patients
- Fermer la caisse et participer à la réconciliation de fin de mois
Résumé des exigences :
- Diplôme d'études secondaires
- Un an d'expérience en service à la clientèle
- Bilinguisme français et anglais, parlé et écrit
- Connaissances de base de la suite MS Office
- Connaissances en terminologie médicale (atout)
Outils et compétences
Avantages mentionnés
Source et dates
Site carrière / système de candidatures · successfactors
- Date publiée par l’employeur
- 2026-11-08
- Première détection par notre source
- 2026-11-09
- Mise à jour du dossier source
- 2026-11-09
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Débutant |
| Domaine | Administration |
| Expérience | 1 an(s) et plus |
| Heures par semaine | 37.5 |
| Horaire | jour, soir |
| Déplacements | avion : aucun · route : aucun |
| Milieu de travail | Bureau, Hôpital ou clinique |
| Position | Assis et debout |
| Exigences physiques | physique faible · ordinateur élevé |
| Langues | English, French |
| Formation | Secondaire (DES) (exigé) |
| Avantages mentionnés | Congés payés généreux, Régime de retraite, Actions ou participation, Rabais employé, Mieux-être |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
TELUS
| Champ | Valeur |
|---|---|
| Siège social | Vancouver |
| Offres sur Jobsy | 147 |
Description
Location: 600 De Maisonneuve Boulevard West, Montreal, QC H3A 3J2 (100% on-site)
Employment Status: Permanent, Full-Time (37.5 hours/week)
Schedule: Monday to Friday (must be available to work a schedule that may vary between 6:30 a.m. and 7:00 p.m., depending on operational needs).
*Please note that there will be approximately two evening shifts per month; therefore, the schedule will be primarily daytime.
Join Our Team
Our clinic brings together a dynamic and passionate team committed to delivering an exceptional client experience and fostering high-quality patient interactions. As an Administrative Associate, you will perform a variety of administrative duties, provide outstanding customer service to executive patients, and collaborate with the team to achieve departmental objectives.
Why Join TELUS Health?
- Employer-matched pension plan available from day one
- Group benefits plan available from day one
- 3 weeks of vacation and 3 wellness days per year (paid time off)
- TELUS share purchase plan
- Wellness spending account of at least $500 (up to $700), which can be used for expenses such as gym memberships, athletic apparel, spa days, and more
- Up to $5,000 per year for mental health support
- 40% discount on TELUS and Koodo mobile plans
- And much more
What You'll Do
- Welcome clients in a professional and courteous manner
- Answer internal phone calls
- Process client billing
- Balance and close the cash register at the end of the day
- Manage appointments (confirmations, rescheduling, cancellations)
- Collaborate with the Coordinator to ensure smooth daily operations
- Respond to client inquiries and help minimize wait times
- Open and/or close the clinic reception area
- Manage incoming patient emails
- Participate in month-end reconciliation activities
- Maintain the appearance, cleanliness, and inventory of the service area
- Provide administrative support and coverage as needed
- Perform any other related duties as assigned
Qualifications
What You Bring
- High school diploma completed
- Minimum of 1 year of customer service experience
- Bilingualism (French and English), both spoken and written
- Basic knowledge of MS Office (Outlook, Excel, Word)
- Excellent attention to detail and strong organizational skills
- Knowledge of medical terminology (asset)
- Professionalism, courtesy, and discretion
- Ability to work efficiently while maintaining confidentiality
- Punctuality and reliability
- Strong stress management and prioritization skills
- Ability to manage multiple tasks simultaneously
- Professional and polished appearance
Advanced English proficiency is required, as this role involves regular interaction in English with external parties (e.g., clients, suppliers, or external partners), internal stakeholders (e.g., colleagues and team members), and the use of English-language computer systems and tools in a position with national scope.
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