Advanced Care Paramedic

International SOS is the world’s leading medical and security services company with over 12,000 employees working in 1,000 locations in 90 countries. We were founded on the principle of putting our clients’ employees first and this is still true today. Led by 5,200 medical professionals and 200 security specialists our teams work night and day to find solutions to protect our clients and their employees in whatever situation they may be facing; we assess, advise and assist from a medical, security and logistical perspective on a global scale to protect and save lives and thereby enable our clients to achieve their business goals. As we’ve delivered on this mission over the last 35 years, we have become the market leader in global telehealth services and digital health solutions for an extensive client base of Fortune 500 companies, NGO’s and governments around the world.

The Package

Imagine a schedule that gives you true work-life balance: choose from fly-in/fly-out rotations of 2 weeks on/2 weeks off or 3 weeks on/3 weeks off. That means you’ll work only half the year—while earning a full year’s pay.

Leave the stress behind—we’ve got your essentials covered. From comfortable accommodations to delicious meals, everything is taken care of while you’re on-site with us.

And because flexibility matters, we offer travel perks: whether it’s reimbursement, allowances, or free charter flights, you can live anywhere in Canada and still work in the province of your choice. This isn’t just a job—it’s a lifestyle designed around freedom, balance, and opportunity.

What's in it for You?

• Comprehensive Benefits: Health, vision, and dental coverage, plus emergency travel assistance, virtual care, life insurance, long-term disability, and an employee assistance program.
• Retention Bonus: Your commitment pays off—literally.
• All Gear Provided: Uniforms and PPE supplied for client sites, so you’re ready from day one.
• Grow Your Career: Access to continuing education and professional development opportunities.
• Earn More Through Referrals: Bring great people on board and get rewarded.

Your Mission

The Advanced Care Paramedic plays a pivotal role in delivering proficient and timely emergency medical response across our operations. This position focuses on maintaining high standards of care while ensuring patient safety and well-being in diverse environments, including remote and industrial sites. Collaborating closely with multidisciplinary teams, you will be instrumental in executing medical retrievals, assessing patient conditions, and supporting continuous quality improvement initiatives that uphold our commitment to excellence.

How You'll Contribute

As an Advanced Care Paramedic, your key responsibilities encompass a broad range of clinical, operational, and administrative duties critical to effective emergency medical response:

• Maintain professional standards adhering to guidelines established by provincial regulatory bodies and align with International SOS policies to ensure consistent, high-quality service delivery.
• Demonstrate a strong understanding and compliance with the Quality Improvement Program's Service Delivery Standards, actively seeking opportunities to enhance patient care outcomes.
• Efficiently manage medical records by ensuring secure storage and prompt retrieval, supporting continuity and accuracy of care documentation.
• Manage patient interactions with professionalism and empathy, promoting a compassionate and customer-oriented approach at all times.
• Ensure all medical equipment and transportation vehicles are maintained in a state of readiness 24/7, facilitating rapid deployment for medical retrieval services.
• Participate actively in medical retrieval missions, applying advanced clinical skills within the scope of your license to manage critical situations effectively.
• Engage in annual competency assessments, including Basic Life Support and other relevant clinical skills to maintain certification and readiness.
• Handle incoming calls in accordance with Standard Operating Policies and Procedures to ensure timely and accurate triage and response.
• Fulfill assigned daily and nightly operational duties, contributing to smooth and efficient medical service operations.
• Contribute to continuous professional development by attending site-based internal training sessions and assisting with training program development when requested.
• Support equipment maintenance efforts by adhering to protocols for upkeep and promptly reporting any malfunctions to the Equipment Department.
• Manage supply inventories meticulously to ensure adequate stock levels, verifying expiry dates, and maintaining infection control standards in line with organizational procedures.
• Document patient care accurately, objectively, and promptly, supporting effective communication across medical teams and ensuring compliance with legal and professional standards.
• Participate in scheduled meetings, committees, and quality improvement initiatives, contributing insights to promote risk mitigation and service enhancement.
• Assist in developing and revising operational procedures, fostering a dynamic and responsive approach to evolving clinical and business needs.
• Undertake any additional duties assigned by management to support the overall effectiveness and resilience of medical services.

The Talent We’re Looking For

Must-haves (minimum requirements):
• Work experience as an Advanced Care Paramedic
• ACLS
• Exceptional collaboration with other groups and the ability to work under pressure
• Current registration with the Alberta College of Paramedics
• A valid driver’s license and a clean driving record
• Alignment with our values of expertise,passion,respect and care

Preference for:
• Experience in an industrial setting
• A high level of knowledge and the ability to interpret relevant medical and operational guidelines, protocols, policies and procedures
• Knowledge of Microsoft Office suite
• Collaborate with others in order to achieve the best results and deliver the most value
• Hold others accountable, and expect others to do the same

International SOS is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws.