Advancement Administrative Assistant

PURPOSE

The Advancement Administrative Assistant will provide general administrative support to the ReFrame Ministries advancement team. This position involves communication, handling financial documents, and organizing files to support donor relations and the organization’s mission.

This position is part-time at 18 hours a week and offers a hybrid and flexible work schedule.

The CRCNA exhibits love for the diversity of the human family. As such, we welcome & encourage all, regardless of race, ethnicity, ability, and culture, to apply. Should you require any accommodation throughout the recruitment process, please do not hesitate to contact our Human Resources Department.

KEY RESPONSIBILITIES:

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

1. Provide general administrative support to the advancement team.
2. Maintain and update Today devotional requests in the denomination's CRM database.
3. Input pertinent donor and contact information accurately into the denominational CRM.
4. Organize and maintain correspondence, donor files, and official organizational records.
5. In collaboration with Gift Entry, assist with gift acknowledgments and resolve declined gift issues.
6. Sort and distribute donor communications and mailings.
7. Create new donor welcome packets and prepare kits for donor/church events.
8. Coordinate travel arrangements and itineraries for advancement staff.
9. Answer, screen, and direct phone calls, responding to requests for information and materials.
10. Monitor office supply inventory and maintain necessary materials.
11. Assist with organizing events and meetings as assigned.
12. Perform other duties as assigned by the supervisor.

SUPERVISORY RESPONSIBILITIES

None

SKILLS, KNOWLEDGE & EXPERTISE:

QUALIFICATIONS

The requirements listed below are representative of the knowledge, skill, and/or ability required.

1. Able to support the mission, vision, and values of the CRCNA.
2. Demonstrated intermediate proficiency in commonly used computer applications, including Google Suite.
3. Proven ability to plan and organize tasks and responsibilities, including multitasking, setting priorities, and deadlines, etc.
4. Proven ability to work independently and collaborate within a team environment.
5. Advanced verbal and written communication skills.
6. Ability to establish and maintain cooperative working relationships with co-workers and external contacts.

EDUCATION AND EXPERIENCE

1. Associate degree in public relations, administration, or related field, or equivalent work experience.
2. Basic experience in advancement administration and/or donor management.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Able to have a weekly presence at the CRCNA denominational office in Burlington, Ontario, CAN.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• Traditional climate-controlled office environment.
• Attend off-site meetings as needed in the local area.
• Occasional travel to the US for staff meetings.

Part-time Benefits

Benefits may be prorated based on # of hours worked per week:

• Work-Life Balance
• Flexible Work Arrangements
• Professional Development Opportunities
• Contributing to an organization that is making an impact in the world