ADVISOR, COMMUNITY BANKING OPERATIONS

We are banking at another level.

Choosing BDC as your employer means working in a healthy, inclusive, and skilled workplace that puts forward the best conditions to bring together unique teams where employees are empowered to act. It also means being at the centre of ambitious economic and financial projects to see further and to do things differently, to fuel the success of Canadian entrepreneurs.

Choosing BDC as your employer also means:

• Flexible and competitive benefits, including an Employee Savings and Investment Plan where BDC matches part of your voluntary contributions, a Defined Benefit Pension Plan, a $750 wellness and health care spending account, to name a few

• In addition to paid vacation each year, five personal days, sick days as necessary, and our offices are closed from December 25 to January 1

• A hybrid work model that truly balances work and personal life

• Opportunities for learning, training and development, and much more...

Explore the BDC Way in our Culture Book

POSITION OVERVIEW

Reporting to the Director, Operations and Program Support, you will coordinate operational activities supporting loan guarantee programs and financing partnerships. You will manage subrogation files, data quality, SharePoint governance, operational controls, and reporting while collaborating with internal teams, financial institutions, and external legal counsel.

BDC is the only bank dedicated exclusively to Canadian entrepreneurs. Your work will contribute to the effective delivery of programs that support Canadian businesses.

CHALLENGES TO BE MET

• Coordinate subrogation files, including documentation, signatures from financial institution partners, external legal counsel, and legal invoices.

• Review and maintain indirect program accounts, borrower information, and industry classification data.

• Perform data quality reviews, identify anomalies, and maintain accurate operational information.

• Manage SharePoint files and user access, including semi-annual access reviews for approximately 600 internal and external users.

• Support operational controls and automated processes, working with IT, ServiceNow, and development teams when required.

• Maintain accurate information in CRM systems and prepare operational reports, dashboards, and control-monitoring reports.

• Maintain procedures, work instructions, and documentation while contributing to continuous process improvement.

• At BDC, you can be yourself at work. We value inclusion, equity, and diversity.

WHAT WE’RE LOOKING FOR

• Minimum of 1-3 years of relevant experience in operations, program administration, banking operations, financial services operations, or a related environment.

• Experience managing high volumes of data, files, records, or operational documentation.
• Experience using Microsoft Excel and SharePoint for data, documentation, or operational activities.

• Experience coordinating multiple files or activities involving internal and/or external stakeholders.
• Written and verbal communication skills in English and French.

Preferred Qualifications

• Ideally experience with banking, lending, or financing operations

• Ideally Experience with subrogation, Special Accounts, or legal file administration.

• Experience with SharePoint access management or access reviews.

• Experience supporting automated processes.

Proudly one of Canada’s Top 100 Employers and one of Canada’s Best Diversity Employers, we are committed to fostering a diverse, equitable, inclusive and accessible environment where all employees can thrive and feel empowered to bring their whole selves to work. If you require an accommodation to complete your application, please do not hesitate to contact us at [email protected].

While we appreciate all applications, we advise that only the candidates selected to participate in the recruitment process will be contacted.