Advisor, HR

Advisor, Human Resources

Help Shape Careers. Influence Culture. Make a Difference Every Day.

At WM, we're not just managing waste, we're creating a more sustainable future. Behind every successful operation is a team of engaged employees, strong leaders, and a culture built on trust, accountability, and continuous improvement. That's where you come in.

We're looking for an experienced and people-focused Advisor, Human Resources who is energized by the opportunity to support employees, coach leaders, and help create a positive and productive workplace. If you're passionate about employee relations, solving workplace challenges, and delivering practical HR solutions, we'd love to hear from you.

Why WM?

At WM, we're more than an industry leader. We're a company committed to investing in our people, supporting communities, and creating sustainable solutions for the future. When you join WM, you'll become part of a team that values collaboration, innovation, accountability, and growth.

What We Offer

✅ Competitive compensation package
✅ Comprehensive health, dental, and wellness benefits
✅ Retirement savings and company-supported programs
✅ Generous paid vacation and personal time
✅ Learning, leadership development, and career advancement opportunities
✅ Employee assistance and wellbeing programs
✅ Flexible work arrangements
✅ An inclusive culture where your voice matters
✅ The opportunity to make a measurable impact on employees, leaders, and the business every day

About the Role

As a member of the HR team, you'll serve as a trusted resource and advisor to employees and leaders across the organization. You'll provide guidance on employee relations, workplace concerns, talent processes, performance management, and HR programs while helping foster a positive employee experience and high-performing culture.

This role combines strong relationship-building, sound judgment, and hands-on execution to support both employees and business leaders in achieving their goals.

Success Profile

Role Identity: The Employee Champion & Trusted Problem Solver

An HR professional who partners with employees and leaders to deliver responsive HR support, practical solutions, and a positive employee experience.

This role builds trust through accessibility, sound judgment, and strong execution while helping leaders navigate workplace challenges, employee concerns, and people-related decisions.

Core Mission

Serve as a trusted advisor to employees and leaders by resolving workplace issues, reinforcing a positive employee experience, and ensuring the fair and consistent application of HR policies, programs, and practices.

Support business success by delivering practical HR solutions that strengthen employee relations, improve workforce effectiveness, and reinforce WM's culture and values.

Employee & Leader Partnership

Employee Relations Expertise

Provides timely coaching, guidance, and support to employees and leaders on workplace concerns, performance management, and employee relations matters.

Balances employee advocacy with company policy, employment legislation, and business needs.

Promotes fair, consistent, and respectful workplace practices that strengthen trust and engagement.

Trusted Advisor

Builds credibility and strong relationships with employees and leaders through responsive support and practical guidance.

Serves as a resource for HR policies, programs, and processes, helping stakeholders navigate workplace situations effectively.

Partners with leaders to address employee concerns, improve communication, and strengthen team effectiveness.

Problem Solving & Judgment

Uses sound judgment to assess situations, identify root causes, and recommend appropriate solutions.

Supports leaders in addressing workplace conflicts, performance concerns, and employee issues.

Escalates higher-risk situations while ensuring appropriate follow-up and resolution.

Risk & Compliance Awareness

Supports compliance with employment legislation, company policies, and workplace practices.

Identifies and escalates potential legal, safety, employee relations, or compliance concerns.

Maintains confidentiality and professionalism when handling sensitive employee matters.

Key HR Drivers

Employee Experience

Creates an environment where employees feel respected, supported, and valued.

Fosters trust, engagement, inclusion, and positive workplace relationships.

Supports initiatives that enhance retention and employee satisfaction.

Employee Relations

Helps resolve workplace concerns while ensuring fair and consistent application of policies and practices.

Partners with leaders to improve team dynamics, accountability, and workplace culture.

Performance & Development Support

Supports performance management processes, coaching conversations, and employee development initiatives.

Assists leaders in strengthening individual and team performance.

Talent & Onboarding Support

Supports onboarding, employee transitions, recruitment activities, and talent initiatives.

Helps create positive experiences throughout the employee lifecycle.

Training & Communication

Delivers HR guidance, policy education, and program support that reinforces WM's Commitments & Values.

Ensures employees and leaders understand key HR policies, programs, and expectations.

Shape Culture & Leadership Capability

Partner with business leaders to embed WM's Leadership Behaviors, strengthening organizational capability in Execution, Planning & Organizing, Influence, and Driving for Results.

Support leaders in developing effectiveness in Coaching & Developing Others, Facilitating Change, and Building Customer Loyalty, helping teams navigate change and achieve business objectives.

Champion WM's Commitments & Values by fostering a culture of accountability, engagement, inclusion, and continuous improvement.

Leadership Expectations

Build Workplace Trust

Creates an environment where employees feel heard, respected, and supported.

Demonstrates professionalism, credibility, and consistency in all interactions.

Builds strong partnerships across the business through responsiveness and collaboration.

Execution Excellence

Manages competing priorities with urgency, accuracy, and professionalism.

Delivers HR programs, processes, and solutions efficiently and effectively.

Demonstrates accountability for outcomes and commitments.

HR Partnership

Collaborates effectively with HR leaders, Centers of Expertise, and business partners.

Supports consistent execution of HR programs and practices across the organization.

Shares knowledge and contributes to a strong, collaborative HR team.

Core Competencies

Employment Law & Compliance

Working knowledge of employment legislation, HR policies, and workplace compliance requirements.

Provides guidance on employee matters while promoting consistency and fairness.

Identifies and escalates potential compliance risks as appropriate.

Workplace Investigations & Employee Relations

Supports investigations involving workplace concerns, policy violations, and employee complaints.

Conducts fact-finding and documentation reviews with professionalism and confidentiality.

Assists leaders in resolving employee relations issues effectively and consistently.

Compensation Planning & Workforce Strategy

Supports workforce planning and organizational initiatives.

Provides guidance on compensation-related processes and employee changes.

Uses workforce insights to support business decisions.

HR Systems & Analytics

Utilizes HR technology and reporting tools to support workforce decisions.

Leverages data and metrics to identify trends and opportunities.

Supports process improvement through effective use of HR systems.

Change Management & Organizational Effectiveness

Supports organizational change and workforce initiatives.

Assists leaders in navigating change and maintaining employee engagement.

Promotes solutions that enhance organizational effectiveness.

Employee Engagement & Culture

Supports engagement initiatives that strengthen culture and employee experience.

Uses employee feedback and survey results to identify opportunities for improvement.

Partners with leaders to create positive and inclusive workplaces.

Talent Management & Leadership Development

Supports talent review, succession planning, and employee development processes.

Coaches leaders on performance management and employee development practices.

Helps strengthen organizational capability through talent and development initiatives.

Qualifications

Required

Bachelor's degree in Human Resources, Business Administration, Psychology, Industrial Relations, or a related field, or an equivalent combination of education and experience.

Minimum 3-5 years of progressive Human Resources experience.

Experience supporting employee relations, performance management, and HR program delivery.

Working knowledge of employment legislation and HR best practices.

Strong communication, conflict resolution, and relationship-management skills.

Ability to assess situations, exercise sound judgment, and manage sensitive employee matters.

Preferred

CHRP designation or equivalent professional certification.

Experience supporting unionized and non-unionized environments.

Experience conducting workplace investigations and supporting employee relations matters.

Experience with talent management, onboarding, and organizational development initiatives.

Experience supporting multi-site or geographically dispersed workforces.

Physical Requirements

Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

☒ Office: This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.

Pay: The expected base pay range for this hybrid position is $85,000 - $95,000. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location. This position is for an existing vacancy.

Benefits

At WM, each eligible employee receives a competitive total compensation package that includes medical, dental, vision, life insurance, and short-term disability. In addition, we offer a stock purchase plan, company matching on a 401(k), and more. Employees also receive paid vacation, holidays, and personal days. Please note that benefits may vary by site.

The Opportunity

This is more than an HR role. It's an opportunity to make a meaningful impact on employees, leaders, and the workplace experience every day.

You will play an important role in building trust, strengthening employee relations, supporting leaders, and ensuring people practices align with WM's values and business objectives. Through your partnership, expertise, and commitment to people, you'll help create an environment where employees, leaders, and communities thrive.

Ready to Make an Impact?

Join WM and help create an exceptional employee experience while supporting business success through trusted HR partnership.

Bring your passion for people. Bring your HR expertise. Bring your future to WM.

Apply today and help create a workplace where people thrive.

What is the value of a WM job? At WM we know that the value of a WM job is more than a paycheck. It’s a way to create opportunities for you and your family. This is why we are constantly working to make WM a great place to work and grow a career. We Are WM is what defines the perks of being in the WM family – from benefits, to resources and engagement activities.

We are People First. We are Committed to Your Growth. We Are Investing in You. We are a Family. We are Stable. We are Always Working for a Sustainable Tomorrow.

ABOUT WM

WM (WM.com) is North America's leading provider of comprehensive environmental solutions. Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to put people first and achieve success with integrity. The company, through its subsidiaries, provides collection, recycling and disposal services to millions of residential, commercial, industrial, medical and municipal customers throughout the U.S. and Canada. With innovative infrastructure and capabilities in recycling, organics and renewable energy, WM provides environmental solutions to and collaborates with its customers in helping them pursue their sustainability goals. WM has the largest disposal network and collection fleet in North America, is the largest recycler of post‑consumer materials and is a leader in beneficial use of landfill gas, with a growing network of renewable natural gas plants and the most landfill gas‑to‑electricity plants in North America. WM’s fleet includes more than 12,000 natural gas trucks – the largest heavy‑duty natural gas truck fleet in the industry in North America. Healthcare Solutions provides collection and disposal services of regulated medical waste, as well as secure information destruction services, in the U.S., Canada and Western Europe. To learn more about WM and the company’s sustainability progress and solutions, visit Sustainability.WM.com.

Equal Employment Opportunity

For United States: WM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

For Canada: WM is committed to the principle of equal employment for all applicants and employees, without discrimination on the basis of all grounds protected by applicable human rights legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please notify us if you require accommodation.

Real ID

In order to travel by air or access federal property, federal law requires individuals have a REAL ID or an acceptable alternative. This position may require the successful candidate to travel by air for business reasons or service federal property. Accordingly, successful candidates must have, or be willing to obtain, a REAL ID or TSA‑approved alternative.