Advisor - Translation and Internal Communications

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Sobeys is full of exciting opportunities, and we are always looking for bright new talent to join our team! We currently have a full time opportunity for a Translation and Internal Communications Advisor. This role will be based out of the Montreal, QC office.
Role Overview
Reporting to the Director, Internal Communications, the incumbent plays a leading role in managing the company’s translation services and serves as the key point of contact for translation and language services.
They are responsible for managing the business relationship with the external translation services provider, ensuring the quality and effectiveness of the services provided, and advising the company’s various functions on their language-related needs. Drawing on their translation expertise and strong linguistic judgment, they also contribute to the evolution of practices, processes and tools in this area.
In addition to this primary responsibility, they act as a communications advisor to various functions across the company, supporting the delivery of communications projects and contributing to the planning and execution of corporate events, particularly in Quebec.
Key Responsibilities
• Translation and Language Services
◦ Serve as the company’s key point of contact for all matters related to translation and language services.
◦ Manage the business relationship with the external translation services provider and act as the primary liaison between the provider and internal teams.
◦ Advise and support the company’s various functions with their translation and language service needs.
◦ Monitor the quality of translation services and contribute to maintaining high linguistic standards.
◦ Review translated content as needed and provide linguistic guidance.
◦ Ensure terminology consistency and the consistent use of corporate terminology.
◦ Monitor the provider’s performance, including quality, turnaround times and service levels.
◦ Participate in regular meetings with the provider, address issues and identify opportunities for continuous improvement.
◦ Support users of translation services and contribute to the evolution of processes, tools and practices.
◦ Contribute to the evolution of translation practices, including the thoughtful and responsible use of emerging technologies and artificial intelligence.
◦ Ensure compliance with language requirements and company guidelines.
◦ Participate in the activities of the francization committee and contribute to selected initiatives, including following up on complaints, preparing the three-year report and organizing activities that promote the use of French among employees.
• Internal Communications
◦ Act as a communications advisor to various functions across the company in the planning and execution of their communications projects.
◦ Advise internal teams on the appropriate channels, messages and communications approaches based on objectives and target audiences.
◦ Write, review and adapt various types of communications for internal audiences.
◦ Collaborate on various corporate communications projects and initiatives.
◦ Ensure the quality, consistency and relevance of communications, as well as compliance with company standards and guidelines.
◦ Stay current on emerging communications practices, trends, technologies and digital tools, and contribute to their effective use within the team.
• Corporate Events
◦ Collaborate on the planning and organization of corporate events, particularly those held in Quebec.
◦ Contribute to the development and execution of event communications before, during and after events.
◦ Assist with logistical coordination and the management of various event-related activities.
Qualifications
• University education in translation, communications, professional writing or a related discipline, or a relevant combination of education in these fields.
• Excellent command of French and English, both written and spoken.*
• 7-10 years of professional experience in translation and linguistic revision, as well as experience managing or coordinating language services.
• Excellent writing, editing and content adaptation skills.
• Relevant experience in corporate communications.
• Experience managing external vendors or business partners.
• Strong proficiency with digital tools and leading-edge technologies used in communications and translation, along with a keen interest in the evolution and responsible use of artificial intelligence in these fields.
• Excellent organizational skills and the ability to manage multiple projects, requests and priorities simultaneously.
• Ability to work independently, exercise sound judgment and take ownership of assigned projects and responsibilities.
• Strong customer service orientation and ability to build collaborative relationships.
• Experience in corporate event planning or coordination is considered an asset.
• Experience or knowledge of media relations is considered an asset.
Key Competencies
• Linguistic expertise and commitment to quality
• Communications and writing
• Advisory skills
• Vendor and partner management
• Stakeholder relationship management
• Planning and organization
• Autonomy and sound judgment
• Collaboration
• Problem-solving
• Customer focus
• Continuous improvement
• Digital agility and interest in emerging technologies
* Proficiency in English is required, as the incumbent must, as part of their regular duties, review and assess content in both official languages and regularly collaborate with English-speaking internal and external partners across Canada.
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Who we are
Sobeys is one of Canada’s leading grocery retailers, with more than 1,600 stores across all 10 provinces and banners including Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, and Lawtons Drug Stores. Our 128,000 teammates and franchise affiliates are passionate about delivering great food and exceptional experiences to our customers and communities.
Learn more about our story and culture:
Who We Are | Why Work With Us
Total Rewards
We offer a Total Rewards package designed to support teammates at work and in life. Depending on role and eligibility, teammates may receive health and dental benefits, retirement and savings programs including an Employee Share Ownership Plan, a 10% in-store discount at participating banners, virtual healthcare and an Employee and Family Assistance Program, learning and development opportunities, parental leave top-up, and paid vacation.
Sobeys is committed to providing a compensation structure that is flexible, equitable and competitive in the market to enable performance and growth. To learn more about this opportunity including the expected range of compensation in accordance with Pay Transparency Legislation where required please click the “I’m interested” or "Apply" button above. Individual compensation is determined based on qualifications, experience, and internal equity within the range provided.
Additional Information
External websites may share our organization's job postings which includes compensation information based on similar roles and market benchmarks. These figures are provided for general comparison purposes only and are not issued or verified by our organization.
We may use Artificial Intelligence (AI) tools to support efficiencies in the candidate screening, assessment, and recruitment processes. These AI tools do not make hiring decisions on behalf of the Company. Hiring decisions are made by our Hiring Teams.
Sobeys is committed to creating accessible and inclusive hiring processes. We will work with applicants requesting accommodation at any stage of the recruitment process.
Please note: Successful candidates will be required to provide documentation to prove their legal ability to work in the position during the onboarding process. Documentation will be assessed by the employer prior to commencement of work.