Advisor, Vendor Governance

ABOUT US

We’re one of Canada’s largest pension investors, with CAD$320.6 billion of net assets as of March 31, 2026.

We invest funds for the pension plans of the federal public service, the Canadian Forces, the Royal Canadian Mounted Police and the Reserve Force. Headquartered in Ottawa, PSP Investments has its principal business office in Montréal and offices in New York, London and Hong Kong.

Capturing and leading complex global investments requires us to work as one to seize valuable opportunities, in close collaboration with some of the world’s top companies. At PSP Investments, you’ll join a team of motivated and engaged professionals, dedicated to propelling our organization further than ever before.

ABOUT YOUR ROLE

As an Advisor, Vendor Governance, you will be a reference on critical vendor agreements at PSP and responsible for managing vendor relationships in partnership with various management teams. You will support the implementation of vendor governance and management monitoring models and be creative in addressing various vendor issues.

In addition, you will prepare, negotiate and conclude contractual agreements with I.T. vendors in line with PSP's new strategic orientations. You will also work in partnership with the Security, Risk, Compliance and Legal Affairs teams. This role reports to the Director, Vendor Governance. You will build and maintain complex, multi-stakeholder relationships, confidently engaging senior internal and external stakeholders, and will be relied upon to communicate governance matters clearly and persuasively.

In this role, you’ll:

Operational supplier management

• Monitor the performance of the most complex commercial agreements and the overall relationship with service providers
• Ensure regular monitoring of supplier performance (KPIs, service levels, contractual commitments)
• Facilitate the management of supply contracts, including reporting relationship issues and advising on possible solutions
• Contribute to identifying cost optimization opportunities with internal stakeholders
• Support the preparation and follow-up of supplier governance meetings
• Track ongoing requests and projects with clients and suppliers
• Manage escalations with problematic suppliers and negotiate possible solutions

Contractual support & compliance

• Advise internal teams on the implications of key contractual clauses, ensuring informed decision-making in major agreements (services, SLAs, penalties)
• Contribute to contract renewal planning by preparing analyses and documentation
• Monitor contractual changes (Change Requests, Change Orders) under the direction of management
• Participate in the application of third-party risk management practices (information security, IT continuity, compliance, legal, privacy)

Analysis, reporting & dashboards

• Consolidate and analyze data related to supplier performance and third-party risks, and propose appropriate business strategies
• Produce follow-up reports and contribute to the design of performance dashboards (KPIs)
• Provide strategic recommendations to management committees based on supplier performance analysis, influencing decision-making on vendor strategy and risk mitigation

Collaboration & internal support

• Advise & work closely with sourcing teams and internal stakeholders to ensure proper service performance
• Support vendor segmentation initiatives and performance evaluations
• Maintain effective collaboration between IT and business sectors to enhance supplier management practices

Supplier relations

• Act as a point of contact for certain assigned key suppliers
• Support issue resolution or contractual ambiguities under the guidance of the Director Vendor Governance

WHAT YOU’LL NEED

• Bachelor's degree in business administration (including Supply Chain Management), Engineering, Law or Information Technology
• Minimum of seven (7) years of relevant experience in a procurement and vendor management role
• Experience with IT contracts is essential
• Strong negotiation skills, with a track record of structuring and closing complex vendor agreements
• Advanced proficiency in Excel and financial/data modeling to support scenario analysis and negotiation strategy
• Proven ability to manage multiple concurrent vendor files and competing priorities
• Demonstrated experience managing complex, multi-stakeholder relationships and engaging confidently with senior internal and external stakeholders
• Strong interpersonal and communication skills, with the ability to influence senior stakeholders and produce clear governance communications
• Ability to stay abreast of I.T. trends and demonstrate a thorough understanding of the serviced business lines
• Relevant certification (e.g., CIPS, CPSM) considered an asset
• Proficiency in English and French (or willingness to learn) (frequent interactions in English with PSP employees based in our offices in Hong Kong, London and New York, and interactions in French with employees in our local offices in Montreal and Ottawa)

We offer a tailored employee experience and competitive total rewards and benefits package* designed to attract and retain global diverse talent, reward performance, and reinforce business strategies and priorities. Beyond salary and incentive pay eligibility, you have access to:

• Investment in career development
• Comprehensive group insurance plans
• Competitive pension plans
• Unlimited access to virtual healthcare services and wellness programs
• Gender-inclusive paid family leave policy: up to 26 weeks for primary caregivers, 5 weeks for secondary caregivers
• A personalized family-building support, from pre-pregnancy to menopause, with available financial assistance
• Vacation days available on day one with additional days on milestone service anniversaries, and summer Friday afternoons off
• A hybrid work model that includes four in-office days, Monday through Thursday
• The opportunity to work temporarily from another location in accordance with the applicable policy

*Benefits package may vary based on your employee type.

At PSP Investments, we aim to provide a workplace where everyone feels valued, safe, respected and empowered to grow. As part of this leadership commitment, we strongly encourage applications from all qualified applicants and strive to offer an inclusive and accessible candidate experience. If you require any accommodation for any part of the recruitment process, please let us know.

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