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Advisory Agent, Member and Client Experience

@ Desjardins

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Témiscaming, Québec

Sur placeTemps plein
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En bref

Desjardins is hiring member and client experience advisory agents in the Abitibi-Témiscamingue region on a full-time basis. The role advises members on banking transactions, promotes Desjardins products, helps members use digital tools safely, and assists those affected by fraud. The posting states a competitive salary with annual bonus, 4 weeks of flexible vacation, a defined benefit pension, group insurance, and expense reimbursement; the work is on site and French is required.

Responsabilités :

  • Conseiller les membres sur les outils technologiques et applications
  • Contribuer au développement des affaires et au maintien des relations
  • Accompagner les membres victimes de fraude ou d'irrégularités
  • Diriger les membres vers les partenaires appropriés

Résumé des exigences :

  • Connaissance du français requise
  • Intérêt pour le secteur des services financiers
  • Orientation client et sens de la communication
  • Aucune expérience ou scolarité particulière exigée

Outils et compétences

Sales

Avantages mentionnés

Régime de retraiteCongés payés
Source et dates

Site carrière / système de candidatures · workday

Date publiée par l’employeur
2026-06-29
Première détection par notre source
2026-10-10
Mise à jour du dossier source
2026-10-18

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauDébutant
DomaineService à la clientèle
Heures par semaine40 (estimé)
Déplacementsavion : aucun · route : aucun
Milieu de travailBureau
PositionSurtout assis
Exigences physiquesphysique faible · ordinateur élevé
LanguesFrench, English
Avantages mentionnésCongés payés généreux, Horaire flexible, Régime de retraite, Mieux-être

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

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Desjardins

Profil d’entreprise sauvegardé

Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.

Description complète de l’entreprise

Desjardins Group is the largest cooperative financial group in North America and the fifth largest cooperative financial group in the world, with assets of $435.8 billion as at March 31, 2024. It was named one of Canada's Best Employers by Forbes magazine and by Mediacorp. To meet the diverse needs of its members and clients, Desjardins offers a full range of products and services to individuals and businesses through its extensive distribution network, online platforms and subsidiaries across Canada. Ranked among the world's strongest banks according to The Banker magazine, Desjardins has some of the highest capital ratios and credit ratings in the industry and the first according to Bloomberg News.

Abonnés LinkedIn
379 882
Personnes associées sur LinkedIn
43 673
Bureaux déclarés
  • 100, rue des Commandeurs, Lévis, Québec G6V 7N5, CA
  • 11 King St W, Toronto, ON M5H 4C7, CA
  • 110 9 Ave SW, Calgary, AB T2P 0T1, CA
  • 1 Complexe Desjardins, Montreal, QC H2X, CA
Catégories d’activité
  • Banking
  • InsurTech
  • Insurance
  • Financial Services
Autres noms enregistrés
  • Desjardins
Spécialités
  • Services financiers
Le profil indique une agence de recrutement
Non
Investissement total déclaré
0

La devise et la date d’observation ne sont pas fournies; ce n’est ni une valorisation actuelle ni une ronde de financement.

Toutes ses offres Site Web

Desjardins Group is the largest cooperative financial group in North America and the fifth largest cooperative financial group in the world, with assets of $435.8 billion as at March 31, 2024. It was named one of Canada's Best Employers by Forbes magazine and by Mediacorp. To meet the diverse needs of its members and clients, Desjardins offers a full range of products and services to individuals and businesses…

ChampValeur
SecteurBanking
Taille10,001+ employees
Siège socialLévis, Québec
Type d’organisationPrivately Held
SpécialitésServices financiers
Offres sur Jobsy129
LinkedInVoir la page
Description

Several opportunities are currently available in the Abitibi-Témiscamingue region.


As a member and client experience advisory agent, you improve the experience of members and customers by advising them on their banking transactions and promoting Desjardins products and services. You are also an ambassador for digital solutions, helping members to use technological tools safely. More specifically, you will be required to:

  • Support members and clients by telling them existing applications and technological tools that can help them do transactions and operations on their own
  • Contribute to business development and maintain business relationships through service delivery and activities
  • Assist members and clients who have encountered fraud or irregularities, and ensure that they are referred to the appropriate partners.

What we offer*

  • Competitive salary and annual bonus
  • 4 weeks of flexible vacation starting in the first year
  • Defined benefit pension plan that provides predictable, stable income throughout retirement
  • Group insurance including telemedicine
  • Reimbursement of health and wellness expenses and telework equipment

* Benefits apply based on eligibility criteria.

#LI-Onsite


What you bring to the table

  • Regardless of your experience or education, if you’ve always wanted to work in the financial services industry, send us your application. Our recruiters will contact you to find the job best suited to your career goals. The Desjardins Cooperative Institute (DCI)—provides a unique opportunity to receive training for a career suited to your skills, goals and education.
  • Knowledge of French is required
Action oriented, Collaborates, Communicates effectively, Customer Focus, Innovation, Interpersonal Savvy

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Job Family

Member/client sales and service (FG)

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