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Publié il y a 5 mois

Advisory Agent, Member and Client Experience

@ Desjardins

Toutes ses offres Site Web

Canada

Sur placeTemps plein

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SIGNAUX

En bref

Desjardins is hiring a full-time member and client experience advisory on site in the Lanaudière region. The role advises members on banking transactions, promotes Desjardins products and services, and helps members use digital tools safely. Benefits include a competitive salary, annual bonus, four weeks of flexible vacation and a defined benefit pension plan.

Responsabilités :

Advise members and clients on banking transactions and Desjardins products
Show members existing digital tools to complete transactions on their own
Help members who encountered fraud and refer them to partners
Contribute to business development and maintain client relationships

Résumé des exigences :

Interest in working in financial services
No specific experience or education required

Outils et compétences

digital banking applications

Avantages mentionnés

Régime de retraiteCongés payés

Source et dates

Site carrière / système de candidatures · workday

Date publiée par l’employeur: 2026-06-25
Première détection par notre source: 2026-10-10
Mise à jour du dossier source: 2026-10-18

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

Niveau	Débutant
Domaine	Service à la clientèle
Heures par semaine	40 (estimé)
Déplacements	avion : aucun · route : aucun
Milieu de travail	Bureau
Position	Assis et debout
Exigences physiques	physique faible · ordinateur élevé
Avantages mentionnés	Congés payés généreux, Horaire flexible, Régime de retraite, Mieux-être

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

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Desjardins

Profil d’entreprise sauvegardé

Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.

Description complète de l’entreprise

Desjardins Group is the largest cooperative financial group in North America and the fifth largest cooperative financial group in the world, with assets of $435.8 billion as at March 31, 2024. It was named one of Canada's Best Employers by Forbes magazine and by Mediacorp. To meet the diverse needs of its members and clients, Desjardins offers a full range of products and services to individuals and businesses through its extensive distribution network, online platforms and subsidiaries across Canada. Ranked among the world's strongest banks according to The Banker magazine, Desjardins has some of the highest capital ratios and credit ratings in the industry and the first according to Bloomberg News.

Abonnés LinkedIn: 379 882
Personnes associées sur LinkedIn: 43 673
Bureaux déclarés: 100, rue des Commandeurs, Lévis, Québec G6V 7N5, CA
11 King St W, Toronto, ON M5H 4C7, CA
110 9 Ave SW, Calgary, AB T2P 0T1, CA
1 Complexe Desjardins, Montreal, QC H2X, CA
Catégories d’activité: Banking
InsurTech
Insurance
Financial Services
Autres noms enregistrés: Desjardins
Spécialités: Services financiers
Le profil indique une agence de recrutement: Non
Investissement total déclaré: 0
La devise et la date d’observation ne sont pas fournies; ce n’est ni une valorisation actuelle ni une ronde de financement.

Toutes ses offres Site Web

Champ	Valeur
Secteur	Banking
Taille	10,001+ employees
Siège social	Lévis, Québec
Type d’organisation	Privately Held
Spécialités	Services financiers
Offres sur Jobsy	128
LinkedIn	Voir la page

Description

The work mode arrangement for the position is full-time on site.

Many opportunities are currently available in the Lanaudière region.

As a member and client experience advisory, you improve the experience of members and customers by advising them on their banking transactions and promoting Desjardins products and services. You are also an ambassador for digital solutions, helping members to use technological tools safely. More specifically, you will be required to:

Support members and clients by telling them existing applications and technological tools that can help them do transactions and operations on their own.
Contribute to business development and maintain business relationships through service delivery and activities.
Assist members and clients who have encountered fraud or irregularities, and ensure that they are referred to the appropriate partners.

What we offer*

Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment

* Benefits apply based on eligibility criteria.

What you bring to the table

Regardless of your experience or education, if you’ve always wanted to work in the financial services industry, send us your application.Our recruiters will contact you to find the job best suited to your career goals.

The Desjardins Cooperative Institute (DCI)—provides a unique opportunity to receive training for a career suited to your skills, goals and education.

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Job Family

Member/client sales and service (FG)

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Advisory Agent, Member and Client Experience

En bref

Responsabilités :

Résumé des exigences :

Outils et compétences

Avantages mentionnés

Détails du poste

Desjardins

Description complète de l’entreprise

Journal

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