Publié il y a 3 jours
After-Sales Trainer
@ BYD North America
Toronto, Ontario
En bref
BYD North America is hiring an After-Sales Trainer for its Canadian market, a full-time role. The trainer builds and runs the after-sales training system for dealership staff, covering curricula, course delivery, assessments and training-centre operations. The posting requires fluency in English and French and at least 10 years in the automotive industry, including 5 in after-sales training.
Responsabilités :
- Développer le système de formation après-vente pour le Canada
- Concevoir et adapter le matériel de formation technique
- Offrir des formations en ligne et en personne
- Évaluer l'efficacité des formations et les certifications
- Gérer la plateforme LMS et les données de formation
Résumé des exigences :
- Au moins 10 ans d'expérience dans l'automobile
- Au moins 5 ans en formation après-vente
- Maîtrise de l'anglais et du français
- Diplôme en génie automobile, mécanique ou automatisation (préféré)
- Connaissance des véhicules électriques et de la haute tension (préféré)
Outils et compétences
Avantages mentionnés
Source et dates
Type de source non vérifié · apify-linkedin
- Date publiée par l’employeur
- 2026-11-10
- Première détection par notre source
- 2026-11-14
- Mise à jour du dossier source
- 2026-11-14
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Senior |
| Domaine | Éducation |
| Expérience | 10 an(s) et plus |
| Heures par semaine | 40 (estimé) |
| Milieu de travail | Bureau |
| Position | Assis et debout |
| Exigences physiques | physique faible · ordinateur élevé |
| Langues | English, French |
| Formation | Baccalauréat (préféré) |
| Domaines d’études | Automotive Engineering, Mechanical Engineering, Automation |
| Avantages mentionnés | Congés payés généreux |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
BYD North America
Profil d’entreprise sauvegardé
Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.
Build Your Dreams.
Description complète de l’entreprise
Build Your Dreams. BYD (Build Your Dreams) is the world’s largest manufacturer of electric vehicles and batteries, and the global leader in battery-electric buses—with more than 80,000 buses sold in 200 cities, 50 countries, and on six continents. Since its establishment in 1995, BYD has grown from a startup with 20 employees to an international, high-tech leader with 300,000 employees worldwide. The Official Sponsor of Mother Nature™, BYD is revolutionizing zero-emission transportation and creating a cleaner environment. In addition to zero-emission buses, BYD is an industry leader in electric automobiles, medium- and heavy-duty trucks, forklifts, SkyRail (monorail), energy storage, and solar power generation. BYD’s stock is publicly traded, and Warren Buffett’s Berkshire Hathaway, based in Nebraska, is its largest public shareholder. For more information, please visit en.byd.com
- Abonnés LinkedIn
- 33 732
- Personnes associées sur LinkedIn
- 302
- Bureaux déclarés
- 1800 S Figueroa St, Los Angeles, California 90015, US
- 46147 7th St W, Lancaster, California 93534, US
- Catégories d’activité
- Industrial Manufacturing
- Automotive
- Energy
- Battery
- Manufacturing
- Autres noms enregistrés
- BYD North America
- Spécialités
- electricvehicles
- technology
- transportation
- bus
- trucking
- electricvehicle
- EV
- clean technology
- green technology
- electric vehicles
- electric semi
- logistics
- electric truck
- electric car
- ebus
- electric bus
- eforklift
- electric forklift
- lithium ion technology
- and logistics
- Le profil indique une agence de recrutement
- Non
Build Your Dreams. BYD (Build Your Dreams) is the world’s largest manufacturer of electric vehicles and batteries, and the global leader in battery-electric buses—with more than 80,000 buses sold in 200 cities, 50 countries, and on six continents. Since its establishment in 1995, BYD has grown from a startup with 20 employees to an international, high-tech leader with 300,000 employees worldwide. The Official…
| Champ | Valeur |
|---|---|
| Secteur | Motor Vehicle Manufacturing |
| Taille | 501-1,000 employees |
| Siège social | Los Angeles, California |
| Type d’organisation | Public Company |
| Fondée en | 1995 |
| Spécialités | electricvehiclestechnologytransportationbustruckingelectricvehicleEVclean technologygreen technologyelectric vehicles |
| Offres sur Jobsy | 5 |
| Voir la page |
About Us
At BYD, we build the technologies powering a smarter, cleaner future.
Founded in 1994 as a battery pioneer, BYD has grown into one of the world’s most influential technology companies, shaping the future of mobility, energy, and transportation.
From breakthrough battery technology to world-leading electric vehicles, BYD designs and manufactures the innovations changing how people move and how energy is used around the world.
Today, BYD vehicles, technologies, and energy solutions are trusted by millions of people across more than 100 countries and regions.
Now we are bringing that momentum to Canada.
Join BYD Canada and help build the future of electric mobility.
About the Job
Position Summary
The After-sales Trainer is responsible for developing and managing the after-sales training system in the Canadian market. Through training needs analysis, course development, training delivery, and effectiveness evaluation, continuously enhance the technical expertise and service capabilities of dealership after-sales personnel. Ensure that dealership after-sales teams meet brand standards for vehicle maintenance, repair, and customer service, while supporting operational efficiency, service quality improvement, and customer satisfaction across the Canadian after-sales network.
Key Responsibilities
After-sales Training System Development
- Responsible for developing and implementing the after-sales training system for the Canadian market, including the establishment and continuous improvement of training curricula for internal new hires and dealership personnel, competency standards for key positions, training certification programs, and training management processes.
Training Materials Development
- Develop, adapt, and optimize technical and service training materials based on identified training needs and resources provided by headquarters, ensuring that training content meets the specific requirements of the Canadian market.
Training Planning and Delivery
- Develop and implement annual and monthly after-sales training plans.
- Organize and deliver both online and in-person training programs for internal new hires and key dealership aftersales positions, including After-sales Managers, Technicians, and Service Advisors.
- Training topics - cover new vehicle technologies, vehicle diagnostics and repair, core service processes, digital systems, business procedures, and other relevant areas.
Training Assessment and Effectiveness Evaluation
- Organize training assessments and competency certification programs for key after-sales positions.
- Regularly evaluate training effectiveness, monitor the development of dealership personnel's skills, and continuously improve training content and delivery methods.
Training Operations and Data Management
- Manage, analyze, and report training data, including training records, participation rates, and certification pass rates.
- Provide regular updates on training activities in the Canadian market, highlighting key challenges and recommendations for improvement.
Learning Management System (LMS) Operations
- Responsible for the daily operation and management of the Learning Management System (LMS) in the Canadian market, including learning resource management, user account administration, online learning progress tracking, and training data reporting.
- Ensure the stable operation of the platform and continuously improve the effectiveness of online training.
Training Center Construction
- Responsible for the site selection, planning, establishment, and daily operations of the aftersales training center in Canada, including the allocation and deployment of training facilities, teaching equipment, training vehicles, and tools, ensuring that the training center meets the requirements of various training programs.
Qualifications
Educational Background
- Bachelor's degree or above in Automotive Engineering, Mechanical Engineering, Automation, or a related engineering discipline preferred.
Industry Experience
- Minimum of 10 years of experience in the automotive industry, including at least 5 years of experience in automotive aftersales training.
Language Proficiency
- Fluency in both English and French, with strong listening, speaking, reading, and writing skills. Ability to independently deliver professional training programs in both languages.
Technical Expertise
- Solid knowledge of automotive aftersales operations, vehicle diagnostics, and repair technologies. Knowledge of new energy vehicle (NEV) technologies, particularly high-voltage safety, battery systems, and electric drive systems, is preferred.
Training Competencies
- Strong capabilities in training content development, training organization, and classroom instruction. Familiarity with training needs analysis, training assessments, and training effectiveness evaluation methodologies.
Communication and Coordination Skills
- Excellent communication, presentation, cross-cultural collaboration, and organizational coordination skills.
What We’ll Bring
- Competitive salary and performance-based bonus incentives.
- Comprehensive benefits package, including extended health and dental coverage.
- Paid holiday shutdowns and generous paid time off programs.
- Team-building events and employee engagement programs
- Excellent opportunities for professional development and continuous learning.
- Stable, long-term career in a global, fast-growing company
Equal Opportunity & Accessibility
BYD Canada is committed to fostering an inclusive, equitable, and respectful workplace. We welcome applications from qualified candidates of all backgrounds, experiences, and perspectives.
Accommodation is available upon request for candidates taking part in all aspects of the recruitment and selection process, in accordance with applicable human rights and accessibility legislation.
Applicants must be legally authorized to work in Canada. Employment may be contingent upon successful completion of reference checks, background screening, and other pre-employment requirements, where applicable.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
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