Publié il y a 2 mois
Application Specialist I
@ John Brooks Company
En bref
John Brooks Company is hiring an Application Specialist I to provide technical and sales support, preparing quotations, processing orders, recommending products and resolving customer inquiries. The role involves working with customers, suppliers and internal teams on fluid handling products. Base salary is $60,000-$75,000 plus incentive, with benefits and a Group RRSP with employer matching.
Responsabilités :
- Prepare, review and follow up on customer quotations
- Process customer orders and monitor status to completion
- Provide technical support and product recommendations
- Coordinate with suppliers and manufacturers on delivery and issues
Résumé des exigences :
- College diploma in a related field
- 3 to 6 years in technical sales, customer service or inside sales
- Proficiency with Epicor P21 or similar order entry systems
- Strong verbal and written communication
- Proficiency with Microsoft Office
Outils et compétences
Avantages mentionnés
Source et dates
Site carrière / système de candidatures · workable
- Date publiée par l’employeur
- 2026-09-08
- Première détection par notre source
- 2026-10-09
- Mise à jour du dossier source
- 2026-10-09
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Intermédiaire |
| Domaine | Ventes |
| Expérience | 3 an(s) et plus |
| Déplacements | avion : aucun · route : aucun |
| Milieu de travail | Bureau |
| Position | Surtout assis |
| Exigences physiques | physique faible · ordinateur élevé |
| Langues | English |
| Candidatures encouragées | Personnes handicapées |
| Formation | Collégial (DEC) (exigé) |
| Avantages mentionnés | Congés payés généreux, Régime de retraite, Prime de rendement, Mieux-être |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
John Brooks Company
Profil d’entreprise sauvegardé
Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.
We create solutions for the people who keep our world flowing.
Description complète de l’entreprise
Since 1938, John Brooks has been solving fluid handling challenges for our customers through the people and products we stand behind. We take pride in our legacy as an independently owned, fourth-generation business that puts our people first. We're committed to creating a culture of excellence by empowering our team to grow with us, building meaningful connections with our customers, and developing lasting partnerships with our suppliers. We deliver personalized customer support, industry-leading expertise, and the highest-quality products, engineered solutions, and services. Our portfolio includes pumps, spraying equipment, filtration products, valves, and custom-engineered systems for the simplest and most complicated industrial and municipal applications. We provide end-to-end support to help you identify, acquire, engineer and maintain high-quality fluid handling systems of all scales that are built to last –without compromise. Interested in joining our team? Visit johnbrooks.ca/join-our-team We’re proud to have earned the WSIB Health and Safety Excellence badge—joining 4,000+ businesses across Ontario committed to protecting over one million workers.
- Abonnés LinkedIn
- 21 719
- Personnes associées sur LinkedIn
- 257
- Bureaux déclarés
- 2625 Meadowpine Blvd, Mississauga, Ontario L5N 7K5, CA
- 4101 Boulevard Industriel, Laval, Quebec H7L 6G9, CA
- 6736 59 St NW, Edmonton, Alberta T6B 3N6, CA
- Catégories d’activité
- Industrial Engineering
- Product Design
- Manufacturing
- Autres noms enregistrés
- John Brooks Company
- John Brooks
- Spécialités
- Pumps
- Filtration Equipment
- Spray Nozzles
- Valves
- Custom Engineered Systems
- Municipal Waste Water Products
- Pump and Filter Packaged Systems
- Tank Cleaning Systems
- Tank Cleaning Systems
- MDA Pressure Vessel Manufacturing
- Dosing & Metering Pumps and Packaged Systems
- Pump Technology Learning
- and Filtration Technology Learning
- Le profil indique une agence de recrutement
- Non
- Investissement total déclaré
- 0
La devise et la date d’observation ne sont pas fournies; ce n’est ni une valorisation actuelle ni une ronde de financement.
Since 1938, John Brooks has been solving fluid handling challenges for our customers through the people and products we stand behind. We take pride in our legacy as an independently owned, fourth-generation business that puts our people first. We're committed to creating a culture of excellence by empowering our team to grow with us, building meaningful connections with our customers, and developing lasting…
| Champ | Valeur |
|---|---|
| Secteur | Machinery Manufacturing |
| Taille | 201-500 employees |
| Siège social | Mississauga, Ontario |
| Type d’organisation | Privately Held |
| Fondée en | 1938 |
| Spécialités | PumpsFiltration EquipmentSpray NozzlesValvesCustom Engineered SystemsMunicipal Waste Water ProductsPump and Filter Packaged SystemsTank Cleaning SystemsTank Cleaning SystemsMDA Pressure Vessel Manufacturing |
| Offres sur Jobsy | 15 |
| Voir la page |
WHAT DO WE DO?
We create solutions for the people who keep our world flowing.
For over 80 years, John Brooks Company has been solving fluid handling challenges for customers in various industries/markets across Canada by providing a diverse selection of engineered products and innovative system designs, focusing on customized solutions consisting of filtration, pump, spray, and valve products.
THE ROLE
The Application Specialist I provides technical and sales support to customers by preparing quotations, processing orders, recommending products, and resolving customer inquiries. Working closely with customers, suppliers, and internal teams, this role helps ensure a high level of service while supporting sales growth, accurate order management, and successful project execution
DUTIES & RESPONSIBILITIES
- Prepare, review, and follow up on customer quotations
- Provide technical support, product recommendations, costing, and proposal development
- Translate customer requirements into accurate product and solution recommendations
- Process customer orders and monitor order status through completion
- Coordinate with suppliers and vendors to ensure timely delivery and issue resolution
- Communicate with customers by phone and email regarding products, orders, and technical inquiries
- Troubleshoot customer issues and work with internal teams and manufacturers to resolve concerns
- Deliver after sales support to ensure customer satisfaction
- Support business growth by identifying opportunities and strengthening customer relationships
- Prepare proposals based on customer requirements, market conditions, and product offerings
- Maintain accurate records and documentation related to quotes, orders, and projects
- Compile and organize vendor documentation for customer projects
- Support collections and payment follow up activities in partnership with the Accounting team
- Follow established sales processes, systems, and procedures to ensure operational efficiency
Requirements
QUALIFICATIONS
- College diploma in a related field
- 3 to 6 years of experience in a technical sales, customer service, Inside sales, or related role
- Proficiency with order entry and quoting systems (Epicor P21 or similar)
- Understanding of customer service principles and best practices
- Strong verbal and written communication skills
- Strong problem solving and troubleshooting abilities
- Ability to manage multiple priorities in a fast paced environment
- Strong attention to detail and accuracy
- Proficiency with Microsoft Office (Word, Excel, Outlook)
- Strong organizational and customer service skills
- Ability to work collaboratively within a team environment
Desirable
- Bilingual (English and French)
WORK ENVIRONMENT
- Fast-paced environment in a dynamic competitive industry
- Daily customer and inter-departmental/branch communication via telephone calls, faxes, emails, and virtual meetings
- Exposure to deadlines, multiple demands and priorities, multi-tasking, and interruptions
Benefits
Canadian founded and owned, John Brooks Company has doubled in size in the last 7 years to over 200 employees across the country. Since 1938, we have worked hard to build & nurture an entrepreneurial environment, where creative thought and initiative are encouraged; this is a place where your ideas matter! If you have a strong work-ethic, passion, and determination, we’ll provide the tools you need for success. We will help you grow so that we can continue growing.
WHAT’S IN IT FOR YOU?
- Competitive remuneration including base salary ($60,000-$75,000) + incentive
- Competitive vacation
- Paid personal day program
- Generous benefits package that includes coverage for things like medical, dental, paramedical, and vision
- Company Group RRSP with employer matching
- Annual health & wellness subsidy
FUN FACTS
- The average employee tenure is 9 years
- We enjoy celebrating achievements by means of formal service awards, employee achievement awards, and milestone birthdays
- We regularly host social events and gatherings to foster togetherness and fun
We are committed to providing equal opportunities for persons with disabilities. Accommodations are available at all stages of the recruitment process, at the candidate’s request.
We use automated tools, including artificial intelligence, to help review applications efficiently. Human decision makers remain responsible for all hiring decisions
Journal
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