Publié il y a 7 jours
Appointment Coordinator
@ Northern Roads Auto Group
Fort Erie, Ontario
En bref
Northern Roads Auto Group is hiring a full-time Appointment Coordinator at Fort Erie Toyota. The role handles a high volume of inbound and outbound calls, books customer appointments and keeps records in a CRM, on a Monday to Saturday schedule of about 9 to 2 pm. Pay is $19.00 to $24.00 per hour.
Responsabilités :
- Manage a large number of outbound and inbound calls daily
- Follow communication scripts for different topics
- Identify customer needs and book appointments
- Keep records of conversations in the CRM database
Résumé des exigences :
- Strong phone and verbal communication skills
- Customer focus and adaptability
- Ability to multitask and manage time
- High school diploma or equivalency
- Fluent in English
Outils et compétences
Source et dates
Site carrière / système de candidatures · bamboohr
- Date publiée par l’employeur
- 2026-11-01
- Première détection par notre source
- 2026-11-02
- Mise à jour du dossier source
- 2026-11-02
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Débutant |
| Domaine | Service à la clientèle |
| Heures par semaine | 40 (estimé) |
| Horaire | jour, fins de semaine |
| Déplacements | avion : aucun · route : aucun |
| Milieu de travail | Bureau |
| Position | Surtout assis |
| Exigences physiques | physique faible · ordinateur élevé |
| Langues | English |
| Formation | Secondaire (DES) (exigé) |
| Avantages mentionnés | Mieux-être, Formation payée |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
Northern Roads Auto Group
Profil d’entreprise sauvegardé
Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.
Drive to New Horizons
Description complète de l’entreprise
At Northern Roads Auto Group, we’ve been operating successful family businesses over the last 40+ years in the heart of the Niagara region. Most recently, we’re excited to be building one of Canada’s largest state of the art Kia dealership with a focus on electrification with Canada’s first EV Canopy with 12 charging stations in the heart of the new Niagara Auto Mall. We are proud to be one of the first Kia Dealers in Canada, a multi-Kia President’s Award winning store . We added our second Kia franchise Lindsay Kia in October 2023 and most recently acquired Belleville Chrysler Dodge Jeep Ram and Quinte Window Tint in April 2024. We believe that interaction is more than just a transaction; it is the feeling you experience when you work with people you know and trust. Northern Roads has founded its principles on some very simple values that we've learned from our family over the years. It's about treating people with respect and kindness. In return, you create trusted relationships and lifelong bonds. It is this sense of kinship that comes from being a small family-run auto group that we take pride in every day. Northern Roads Auto Group is more than just a business, a collection of dealerships or rooftops, it’s a place where our family has the privilege to serve yours. We are not here merely to sell cars; we are here to create meaningful experiences with our customers, interacting in a very special way – the way business should be conducted between friends, for friends.
- Abonnés LinkedIn
- 636
- Personnes associées sur LinkedIn
- 13
- Bureaux déclarés
- 7818 Oakwood Dr, Niagara Falls, Ontario L2G 0J6, CA
- 7818 Oakwood Drive, Niagara Falls, ON L2G 0J6, CA
- 2959 ON-35, Lindsay, ON K9V 4R4, CA
- Catégories d’activité
- Franchise
- Retail
- Automotive
- Autres noms enregistrés
- Northern Roads Auto Group
- Spécialités
- automotivesales
- automotiveservice
- vehicleservice
- vehiclesales
- franchise
- automotive
- and retailsales
- Le profil indique une agence de recrutement
- Non
- Investissement total déclaré
- 0
La devise et la date d’observation ne sont pas fournies; ce n’est ni une valorisation actuelle ni une ronde de financement.
At Northern Roads Auto Group, we’ve been operating successful family businesses over the last 40+ years in the heart of the Niagara region. Most recently, we’re excited to be building one of Canada’s largest state of the art Kia dealership with a focus on electrification with Canada’s first EV Canopy with 12 charging stations in the heart of the new Niagara Auto Mall. We are proud to be one of the first Kia Dealers…
| Champ | Valeur |
|---|---|
| Secteur | Retail Motor Vehicles |
| Taille | 51-200 employees |
| Siège social | Niagara Falls, Ontario |
| Type d’organisation | Privately Held |
| Fondée en | 2023 |
| Spécialités | automotivesalesautomotiveservicevehicleservicevehiclesalesfranchiseautomotiveand retailsales |
| Offres sur Jobsy | 12 |
| Voir la page |
📞 Be the First Hello to Every Toyota Journey.
If you're energetic, customer-focused, and love building relationships, we'd love to meet you. Join the award-winning team at Fort Erie Toyota and help create exceptional experiences from the very first conversation.
Compensation: $19.00-24.00
Availability Required: Monday-Saturday Availability *Occasional Saturday's.
Hours: 9-2 pm *As required, more based on seasonality, promotions, etc.
Location: Fort Erie Toyota
You’ll love your position as an Appointment Coordinator:
- Manage a large number of outbound and inbound calls in a timely manner on a daily basis
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, and book appointments
- Build sustainable relationships and engage customers by going the extra mile
- Keep records of conversations in our call center database (CRM) in a comprehensible way
- Meet personal/team qualitative and quantitative targets
- Other duties as assigned
We’d love to hear from you, if:
- Outbound and/or Inbound call center experience is preferred
- Track record of accomplishing targets
- Strong phone and verbal communication skills along with active listening
- Customer focus and adaptability to different personality types
- Ability to multitask, set priorities, and manage time effectively
- Successful completion of High School Diploma or equivalency
- Fluent in English (verbal and written)
When you join Northern Roads, you’ll enjoy:
- Trusted relationships – We’re a work family and you’ll become a part of the team.
- Many employee engagement activities – We want you to want to come into work every day.
- Employee Health and Wellness Initiatives – We truly care about your well-being.
- Career path planning and training – We want you to succeed and grow alongside us.
- There are plenty of other perks and incentives, you’ll have to join us to find out more!
More About Us:
Northern Roads Auto Group is a growing, family-owned automotive group with over 40 years of industry experience and deep roots in Ontario. Built on a foundation of integrity, innovation, and community, we are committed to delivering exceptional customer and employee experiences.
As one of Canada's early Kia dealer groups and a multi-time Kia President's Award winner, our growing portfolio includes Cardinal Kia, Lindsay Kia (2023), Belleville Chrysler Dodge Jeep RAM FIAT (2024), Fort Erie Toyota (2025), and Mississauga Kia (2026).
At Northern Roads, we believe our people drive our success. We are proud to offer opportunities for growth, development, and career advancement as we continue to expand.
Accessibility & Accommodations:
Northern Roads Auto Group is committed to an inclusive, accessible recruitment process. Accommodations are available throughout all stages of recruitment in accordance with the Ontario Human Rights Code and AODA. For assistance, please contact [email protected].
We thank all applicants for their interest. Only candidates selected for an interview will be contacted.
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