Asset Administrator

ABOUT AGLC
Alberta Gaming, Liquor & Cannabis (AGLC) is a dynamic organization leading Alberta’s gaming, liquor and cannabis industries. Our team of high performers is driven to provide our customers with outstanding service and Albertans with choices they can trust.

ABOUT INFORMATION TECHNOLOGIES

IT proudly provides the computer systems, security, IT services and governance that support AGLC’s businesses, including the operation & support of mission critical gaming, liquor and corporate systems running on a variety of computing platforms. IT ensures the stability and performance of a Local/Wide Area Network, which supports over 1,200 gaming locations and more than 2,000 computers/tablets, 150 physical and 2,000 virtual servers distributed across six corporate offices, casinos, RECs and bingo halls. IT provides leadership in the use of information technology, data and systems to help the AGLC achieve business goals and objectives.

ABOUT THE POSITION

Asset Administrator
Job Req: 1387
Location: St. Albert - Corriveau
Division/Branch: Information Technology / Infrastructure & Operations
Classification: Administrative Support 3
Status: Temporary - FT (1 year temporary role)
Salary: $50,083.03 - $63,362.71
Reports to: Alyssa Naidu
Closing Date: November 22, 2026

JOB SUMMARY:

Please note: This is a temporary opportunity for a one-year term.

Reporting to the Supervisor, IT Assets, the Asset Administrator supports the accurate, efficient management of AGLC technology assets throughout their lifecycle. The position maintains hardware and software inventory, receives and records equipment, supports physical inventory and annual refresh activities, coordinates VLT requests and TELUS installations, and assists with purchasing and software renewals. The role also supports financial administration by reconciling charges, monitoring requisitions and purchase orders, and preparing IT Operations invoices for approval and payment. Working with Asset Management, Finance, Procurement, technical teams, and external service providers, the position helps maintain reliable records, timely service, audit readiness, and the secure surplus, recycling, or resale of obsolete equipment.

Financial Administration

• Reconcile telecommunications and P-card charges and investigate discrepancies.
• Monitor requisitions and purchase orders for SAP receipt and timely payment.
• Verify and prepare IT Operations invoices for approval and payment.

IT Asset and Inventory Administration

• Maintain accurate hardware, software, network, and server asset records.
• Receive and verify equipment against serial numbers, packing slips, and purchase orders.
• Label, tag, organize, and store equipment and coordinate ITSM asset-record updates.
• Support physical inventories and resolve missing or inaccurate records.

Asset Lifecycle, Refresh, and Procurement

• Support hardware refresh planning, scheduling, tracking, and reconciliation.
• Maintain licensing information and assist with software renewals.
• Process approved equipment requests and coordinate requisitions with Procurement.
• Coordinate VLT cabling requests and TELUS installations.

Incident and Service Request Management

• Process assigned ITSM tickets, service requests, emails, and administrative tasks.
• Coordinate asset-record updates following receipt, deployment, transfer, return, or disposal.
• Investigate routine discrepancies and escalate exceptions as required.

Surplus Management

• Identify and prepare obsolete, damaged, or end-of-life equipment for recycling, resale, or disposal.
• Ensure data-bearing components are appropriately addressed, and equipment is labelled, organized, and tracked.
• Verify records with Finance and coordinate equipment transfer with Quantum Lifecycle Partners.
• Prepare eligible mobile devices for resale and update asset, ITSM, and disposition records.

SKILLS & ABILITIES:

Minimum Recruitment Qualifications

• High school diploma or equivalent, or post-secondary education in progress or completed in Business Administration, Information Technology, Computer Systems, Supply Chain Management, Office Administration, Finance, Accounting, or related field.
• Related experience in administration, customer service, inventory, technology, purchasing, receiving, records management, or another relevant area.
• An equivalent combination of education and experience may be considered.

Preferred Qualifications

• Work, co-op, practicum, volunteer, or academic experience involving administration, inventory or asset management, IT support, purchasing, shipping and receiving, data entry, or records management.
• Experience with inventory, asset management, or ITSM systems and intermediate Microsoft Excel skills.
• Familiarity with IT hardware, purchase orders, receiving, asset reconciliation, surplus processes, ITAM, ITSM, or ITIL practices.

Knowledge, Skills and Abilities

• Strong organization, accuracy, attention to detail, and ability to manage multiple priorities.
• Effective communication, teamwork, customer service, and problem-solving skills.
• Ability to work independently and collaboratively, apply established procedures, investigate routine discrepancies, and escalate issues when required.
• Basic proficiency with Excel, Word, Outlook, and Teams, with initiative to improve record accuracy and administrative workflows.

Physical Requirements

Ability to receive, unpack, move, and organize IT equipment, including lifting items up to 50 pounds and moving palletized equipment using a pallet jack. Appropriate equipment, procedures, and assistance must be used for heavier loads.

NOTE:

• To be eligible to work for AGLC, you must be a Canadian citizen, permanent resident or eligible to work in Canada.
• As a condition of employment, you will be required to obtain a satisfactory security clearance and clean drivers abstract (if necessary) prior to employment.
• An equivalent combination of education and experience may be considered. Candidates with lesser qualifications may be considered at a lower classification and salary. This recruitment may be used to fill future vacancies.
• AGLC is committed to creating a diverse environment and is proud to be an equal opportunity employer.