Assistant Central Kitchen Manager

Reporting to the Senior Central Kitchen Manager, the Assistant Manager will support the day-to-day operation of the Central Kitchen. The role focuses on keeping production running smoothly, managing costs, and finding ways to improve processes and efficiency.

The Assistant Manager will supervise employees in packing, shipping, receiving, and janitorial services, as well as the administration office and Quality Control team. The role also helps ensure the Central Kitchen meets food safety standards, company policies, and legal requirements. You will work closely with internal teams, including Merchandising, Store Operations, and Food Safety and Quality Assurance, and communicate with external partners such as suppliers and health inspectors.

You Will

Financial Management

• Help the Senior Central Kitchen Manager meet budget targets and key performance goals, including labor, supply and food costs, inventory levels, waste, and overall results.
• Review financial results with the Senior Central Kitchen Manager and help identify actions to meet targets.

Central Kitchen Operations

• Help manage daily operations and keep production and deliveries on schedule. Monitor order fulfillment, waste, sanitation, food quality, equipment, and service to internal customers.
• Manage ingredient inventory. Arrange timely purchases from approved suppliers at competitive prices, and maintain appropriate stock levels and first-in, first-out (FIFO) practices.
• Conduct spot checks on incoming ingredients, production, and finished products to make sure food quality and safety standards are met.
• Help ensure the kitchen and employees follow applicable legal, health, and safety requirements.
• Meet regularly with senior management to discuss operational issues, results, and opportunities for improvement.

Process Improvement

• Review labor costs and productivity to assess new work methods and equipment purchases.
• Help develop, update, and document standard operating procedures (SOPs) for new or improved equipment and production processes.
• Schedule regular equipment maintenance, keep equipment in good working condition, and ensure employees use it properly.

Employee Performance and Development

• Support employee performance through coaching, guidance, and, when needed, disciplinary action. Help set expectations, monitor progress, and review results.
• Provide ongoing training and development through workshops, seminars, classes, and meetings, helping employees keep up with changing market trends and customer needs.
• Train and supervise employees to ensure they follow company policies, Central Kitchen procedures, food safety and FSQA requirements, and WCB requirements.

Other Duties

• Perform other duties assigned by the Senior Central Kitchen Manager.
• Cover the Senior Central Kitchen Manager’s duties when they are away on vacation or business travel.

You Should Have / Be

• A diploma of above academic qualifications in Food Science, Culinary Arts, Hospitality Management, or in other related disciplines.
• A Food Safety certificate is required.
• Minimum 3 years of relevant experience in similar capacity ideally in the food services industry.
• A good understanding of the food manufacturing supply chain, including sourcing, inventory, production, and distribution.
• Experience in a high-volume food production facility, chain store kitchen, or restaurant is an asset.
• Good knowledge of ingredients, kitchen equipment, and production methods for deli and hot food items.
• Solid experience using a material requirements planning (MRP) system is required. Experience with SAP is an asset.
• Intermediate skills in Microsoft Excel, Word, and Outlook.
• An interest in market trends and the ability to identify business opportunities.
• Willingness to travel to stores and suppliers as needed.
• Strong planning and follow-through skills.
• A hands-on approach, with the ability to lead by example and solve problems independently.
• Strong interpersonal skills and the ability to build positive working relationships with store and office teams, suppliers, and external agencies.
• Strong spoken and written communication skills in English
• Ability to read and understand Chinese-language ingredient labels and menus is required for this position.

• Performance bonuses
• Extended health/dental/vision care
• Retirement benefit
• Life/AD&D insurance
• Paid vacation, sick, marriage, bereavement leaves
• 10% in-store staff purchase discount
• Subsidized staff meal

Safety continues to be T&T Supermarket’s top priority. We’ve established health and safety policies and measures to ensure our Stores, Food Processing & Production Centres and Warehouse & Distribution are as safe as possible.

T&T Supermarket is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, gender, gender identity, age, veteran status, non-disqualifying physical or mental disability, or any other applicable characteristics protected by law.

Schedule

Full Time

Work hours

5-day work week (Monday to Friday), 9:00am – 5:30pm (Actual working hours may vary slightly by department, depending on operational needs.)

Salary

$65,000 - $85,000 / year

Salary notes

(Salary negotiable & commensurate with experience and qualifications.)