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Associate Operations Representative

@ Royal Bank of Canada

Mississauga, Ontario

Temps plein
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Royal Bank of Canada is hiring an Associate Operations Representative in Mississauga on a full-time, salaried basis of 37.5 hours per week. The role handles client transaction fulfillment, answers client inquiries about bank products and services by phone or email, resolves complaints, and keeps records of all interactions.

Responsabilités :

  • Assist clients with transaction fulfillment
  • Respond to client inquiries by phone or email
  • Resolve client complaints and make follow-up calls
  • Keep records of client interactions and transactions

Résumé des exigences :

  • Strong communication and interpersonal skills
  • Customer service orientation
  • Critical thinking to analyze client requests
  • Time management and process improvement

Outils et compétences

Source et dates

Site carrière / système de candidatures · workday

Date publiée par l’employeur
2026-11-12
Première détection par notre source
2026-10-14
Mise à jour du dossier source
2026-11-13

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauDébutant
DomaineService à la clientèle
Heures par semaine37.5
Déplacementsavion : aucun · route : aucun
Milieu de travailBureau
PositionSurtout assis
Exigences physiquesphysique faible · ordinateur élevé
LanguesEnglish

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

Royal Bank of Canada

Cotation en bourse: TSX:RY · NYSE:RY · Source vérifiée: 2026-11-02

Profil d’entreprise sauvegardé

Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.

Description complète de l’entreprise

Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our more than 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at www.rbc.com/community-social-impact. http://rbc.com/legalstuff. La Banque Royale du Canada est une institution financière mondiale définie par sa raison d'être, guidée par des principes et orientée vers l'excellence en matière de rendement. Notre succès est attribuable aux quelque 94 000+ employés qui mettent à profit leur créativité et leur savoir faire pour concrétiser notre vision, nos valeurs et notre stratégie afin que nous puissions contribuer à la prospérité de nos clients et au dynamisme des collectivités. Selon la capitalisation boursière, nous sommes la plus importante banque du Canada et l'une des plus grandes banques du monde. Nous avons adopté un modèle d'affaires diversifié axé sur l'innovation et l'offre d'expériences exceptionnelles à nos plus de 17 millions de clients au Canada, aux États Unis et dans 27 autres pays. Pour en savoir plus, visitez le site rbc.com/francais Nous sommes fiers d'appuyer une grande diversité d'initiatives communautaires par des dons, des investissements dans la collectivité et le travail bénévole de nos employés. Pour de plus amples renseignements, visitez le site www.rbc.com/collectivite-impact-social. https://www.rbc.com/conditions-dutilisation/

Abonnés LinkedIn
932 626
Personnes associées sur LinkedIn
96 867
Bureaux déclarés
  • 200 Bay Street, Toronto, Ontario M5J 2J5, CA
  • 1 Place Ville-Marie, Montreal, QC H3B 1Z3, CA
  • 2 Park St, Sydney, NSW 2000, AU
  • 100 Bishopsgate, London, England EC2N 4AA, GB
  • Persiaran Apec, Cyberjaya, Selangor 63000, MY
  • 60 S 6th St, Minneapolis, MN 55402, US
Catégories d’activité
  • Wealth Management
  • Commercial Lending
  • Finance
  • Banking
  • Payments
  • Asset Management
  • Insurance
  • Lending
  • Financial Services
  • Financial Exchanges
Autres noms enregistrés
  • Royal Bank of Canada
  • RBC
Spécialités
  • finance
  • banking
  • investing
  • insurance
  • financial planning
  • wealth management
  • and capital markets
Le profil indique une agence de recrutement
Non
Investissement total déclaré
22 251 000

La devise et la date d’observation ne sont pas fournies; ce n’est ni une valorisation actuelle ni une ronde de financement.

Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market…

ChampValeur
SecteurBanking
Taille10,001+ employees
Siège socialToronto, Ontario
Type d’organisationPublic Company
Spécialitésfinancebankinginvestinginsurancefinancial planningwealth managementand capital markets
Offres sur Jobsy1 057
LinkedInVoir la page
Description

Job Description

  • Assists clients with client transaction fulfillment.
  • Responds to client inquiries regarding bank products and services via phone or emaill; obtains and analyzes the validity of a customer's requests/complaints.
  • Resolves complaints from clients pertaining to banking services and provides follow-up calls when necessary.
  • Keeps records of all customer interactions, including inquiries, complaints, actions taken, etc., as well as banking service transactions performed.

Job Skills

Communication, Critical Thinking, Customer Service, Interpersonal Relationship Management, Operational Delivery, Process Improvements, Time Management

Additional Job Details

Address:

205 COURTNEYPARK DR W:MISSISSAUGA

City:

Mississauga

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-10-14

Application Deadline:

2026-11-17

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

Join our Talent Community

Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

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