B2B Key Account Manager

Alberta, Canada

Job Family Group:

Sales & Marketing

Worker Type:

Regular

Posting Start Date:

November 5, 2026

Business Unit:

Downstream and Renewables

Experience Level:

Experienced Professionals

Job Description:

What’s the role

Shell Canada is seeking a B2B Key Account Manager to join its team in Alberta.

The NA B2B Lubes market is mature and highly competitive and represents a significant growth opportunity for Shell due to our current market share position. The Key Account Manager, B2B will manage large direct accounts, is responsible and accountable to deliver significant growth in the resilient sectors.

In addition, this is a remote role and requires approximately 30–40% travel, with a company car provided.

Accountabilities:

• Manage performance measures and financials, ensuring delivery of Sector P&L targets to include volumetric growth, revenue delivery and expense management. Clear accountability and ownership of B2B key accounts, portfolio, support business initiatives and programs facilitated through Field Based Account Managers
• Drive new business development and premium acceleration of profitable and strategic volume in line with business objectives, rules of winning, and enterprise first focus through P&L management
• Maintain and increase the value and return on existing Shell customer portfolio through cross, range, and upselling. Able to competently analyze P&L reports and identify, manage, and execute on areas of underperformance
• Drive a high degree of focus on pipeline management and execution to ensure resources to win and deliver growth targets in the sectors are utilized consistently
• Develop relationships, respond to RFQs, prepare offers and work with key Shell stakeholders to collaboratively sign net new business in the B2B channel for Shell
• Work closely with other Shell teams and third parties on sector strategies and route to market. Work collaboratively across channels to ensure avoidance of channel conflict and maintain enterprise first initiatives
• Act within strict Health & Safety guidelines leading by example and be responsible for proactive HSSE issues that may impact themselves, the office or customer environments
• Ensure 100% Ethics and Compliance across trainings and daily activities to safeguard Shell’s license to operate
• Strengthen Shell brands and increasing market share in respective channel
• Provide hands on support to Field Based Account Managers across Canada to drive growth aligned with national strategy and objectives
• Develop a strategic pipeline of growth opportunities (i.e. Premium Acceleration) within existing account base to support overall Lubricants growth aspirations
• Plan and lead F2F customer meetings for joint business reviews and goal setting to jointly deliver

What you bring

• Must have legal authorization to work in Canada on a full-time basis for anyone other than current employer
• Bachelor’s degree required and MBA or equivalent experience preferred
• At least 10 years sales, marketing, and or commercial management experience in lubricants or related business with consumer, transport and industry products sales is a plus
• Experience managing Head Office relationships or National Accounts, with a strong ability to maintain and develop relationships with senior decision-makers at the head-office level
• Previous territory sales experience with P&L accountability responsibility across given territory
• Demonstrated ability to grow sales as measured by period-over-period increases
• Must be willing to travel 30–40% of the time as required by the nature of the role
• Must hold a valid driver’s license
• Strengthen Shell brands and increasing market share in respective channel

Important note: After you submit your application, you will receive an email providing a link to an online assessment that is a mandatory part of the process and must be successfully completed within 3 days of receiving the initial assessment invite. The email will come from HireVue - please check your spam/junk mailbox if you do not see the email. Once completed, your application will be reviewed to determine the next steps. Thank you for your interest in Shell.

If you don’t see yourself fully reflected in every job requirement listed in the posting above, we still encourage you to reach out and apply. Research has shown that women & those from under-represented groups often only apply when they feel 100% qualified. We are committed to creating a more equitable, inclusive, and diverse company, and we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations, and life experiences to apply.

What we offer

You bring your skills and experience to Shell, and in return you work with talented, committed people in an innovative work environment. You’ll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You’ll be able to balance your priorities as you become the best version of yourself.

• Progress as a person as we work on the energy transition together
• Continuously grow the transferable skills you need to get ahead
• Work at the forefront of technology, trends, and practices
• Collaborate with experienced colleagues with unique expertise
• Achieve your balance in a values-led culture that encourages you to be the best version of yourself
• Benefit from flexible working hours, and the possibility of remote/mobile working
• Perform at your best with a competitive starting salary and annual performance-related salary increase; our pay and benefits packages are among the best in the world
• Take advantage of paid parental leave, including for non-birthing parents
• Join an organization working to become one of the most diverse and inclusive in the world
• We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply
• Grow as you progress through diverse career opportunities in national and international teams
• Gain access to a wide range of training and development programs

We'd like you to know that Shell has a bold goal: to become one of the world’s most diverse and inclusive companies. You can get to know more about how we're working towards that goal, click here.

Shell in Canada

Shell Canada is part of a global group of energy and petrochemicals companies with an average of 92,000 employees in more than 70 countries and has been operating in Canada since 1911.

Shell Canada is one of the few truly integrated energy companies in Canada with all of Shell’s global businesses represented, including upstream, integrated gas, downstream, and renewables and energy solutions. That means we do everything from exploration, gas production, refining and manufacturing, to providing fuels and developing energy solutions for our customers.

At a glance, our businesses and projects in Canada include:

• Joint Venture Partner (40%) with LNG Canada which will export Canadian natural gas to Asian markets
• Shale gas and liquids assets in Alberta and British Columbia
• A network of 1,400 retail stations across Canada
• The Scotford Complex in Alberta includes an upgrader; chemicals plant and is home to the Quest carbon capture and storage facility
• The Sarnia Manufacturing Centre refinery in Ontario
• Investments in renewables and energy solutions, including EV charging, hydrogen and biofuels
• 12 Shell-owned distribution terminals, three of which have marine operations
• Shell Aviation Canada delivers across a network of 26 airport fixed-based operations and airport consortiums, from coast to coast. Shell Aviation provides 1.7 billion liters of high-quality fuel annually in Canada and offers reliable and safe into-plane delivery
• Strong Sulphur and Lubricants businesses as well as an innovative Supply and Trading business

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DISCLAIMER:

Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.-À NOTER: de temps à autre, il arrive que nous modifions ou que nous retirions des emplois chez Shell et nous nous réservons le droit de le faire à tout moment, y compris avant la date limite indiquée. Avant de candidater, il vous est conseillé de bien lire notre politique en matière de protection des données. Celle-ci décrit comment vos données personnelles peuvent être traitées et vous informe que vos données personnelles peuvent être transférées à Shell/ aux sociétés du groupe Shell dans le monde entier. Ni le groupe Shell, ni aucune de ses sociétés de conseil en recrutement agréées ne sauraient vous demander de payer des droits pour examiner votre candidature à une carrière chez Shell. Quiconque vous demande un tel paiement n’est pas un représentant agréé de Shell et il vous est fortement conseillé de refuser d’effectuer un tel paiement. Shell respecte l’égalité d’accès à l’emploi