Bakery Service Supervisor Trainee

Reporting to the Bakery Department Head (or his/her delegate), the Bakery Service Supervisor is responsible for supporting the Department Head (DH) and Assistant Department Head (ADH) in providing guidance, supervision and sets as a good example for Bakery Service Assistants to follow.

You Will

• Greet customers by providing good customer service with smile, friendly enthusiasm
• Understand department’s operations, assist Department Head to accomplish performance target
• Familiar with products ordering , its process and execution
• Follow company’s pricing principle and partner closely with the pricing strategies of Merchandising Department
• Lead by example by performing duties of Bakery Assistant as required
• Provide guidance and supervision to Bakery Service Assistants, ensure fair distribution of work and daily checklists are strictly executed
• Assist Department Head to train department staff, provide feedback on staff performance and handle department operations in lieu of DH and ADH Handle customers’ complaints, deliver and monitor exceptional customer service and deliver customers’ feedback to Department Head
• Conduct quality and inventory control, responsible for the cleanliness, hygiene, equipment and tools maintenance follow up and workplace safety of the department
• Manage product quality, food safety, freshness and ensure FIFO is strictly practiced within the department
• Maintain and update UPC pricing, verify and ensure product labeling are properly done
• Ensure bread, cake and other pastry products are properly packaged and displayed
• Perform any other duties as assigned by the superior

You Should Have / Be

• Demonstrate job commitment, accountable, reliable
• Possess great interpersonal and customer service skills
• A good team player, able to collaborate with and assistother colleagues
• Possess a positive, proactive, self-motivated work attitude
• Good attendance record, comply with company’s rules andregulations
• Flexible to work in shifts, including weekdays, weekends,evening hours and statutory holidays
• Have a good understanding of tools & equipments’relevant to the job and know how to interpret labels ofmerchandises
• Good organization and problem-solving skills
• Possess knowledge in workplace health & safety
• Relevant experience and bakery product knowledge,display, promotion and packaging techniques preferred
• Possess basic computer skills in MS Office

This is an active job posting for a currently vacant position. We are recruiting to fill this role as part of our ongoing operational needs.

• Extended health/dental/vision care
• Life/AD&D insurance
• Paid vacation, sick, marriage, bereavement leaves
• 10% in-store staff purchase discount
• Subsidized staff meal

Safety continues to be T&T Supermarket’s top priority. We’ve established health and safety policies and measures to ensure our Stores, Food Processing & Production Centres and Warehouse & Distribution are as safe as possible.

T&T Supermarket is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, gender, gender identity, age, veteran status, non-disqualifying physical or mental disability, or any other applicable characteristics protected by law.

Schedule

Full Time

Work hours

Shift work is required, including weekdays, weekends, and statutory holidays

Salary

$19.45 / hour

Salary notes

(Salary negotiable & commensurate with experience and qualifications.)