Bilingual Administrative Agent - French/english

Career Opportunity: Bilingual Transfer Agent

Join one of the world's leading investment and wealth management firms! Looking to propel your career in finance and step into a top-tier organization? This is the opportunity for you.

On behalf of our client, we are seeking a highly motivated, results-driven professional who is fully bilingual in English and French.

Position Details

* Job Title:** Bilingual Transfer Agent
* Employment Type:** Full-Time (Contract)
* Pay Rate:** $27.40 – $33.80 / hour
* Start Date:** November 2 to November 9
* End Date:** May 2027

Location & Work Arrangement

* Remote Work: Available across Canada
* Hybrid Model: 2 to 3 days per week in-office for candidates located in Toronto, Montreal, Mississauga, or Calgary

Working Hours
Schedule: Monday to Friday, within an operational window of 8:00 AM to 8:00 PM

Advantages
Why join us?

Take advantage of unique career perks and opportunities:

*Workplace Flexibility: A hybrid model designed to balance your routine.
*Engaging Environment: A supportive, positive, and collaborative workplace.
*Career Growth: Ample opportunities for professional development and advancement.
*Industry Prestige: Join a highly reputable, internationally recognized organization.

Responsibilities
* Operations & Transaction Processing:Monitor service distribution queues and execute day-to-day transaction activities, including account creation, non-financial requests, and managing account specifications.
* Collaboration & Project Execution: Partner with Customer Service Project Analysts or departmental Project Management SMEs to roll out key initiatives impacting the TAP or TAPS department.
* Client Experience Optimization: Proactively identify opportunities to deliver value-added service to clients.
* Documentation & Continuous Improvement: Actively contribute to mapping and documenting comprehensive, end-to-end departmental process flows.
*Communicate with English-speaking clients/partners located outside Quebec on a daily/ regular basis

Qualifications
Candidate Profile:

* Bilingualism: Excellent verbal and written communication skills in both English and French.
* Technical Skills: Strong computer proficiency and proficient keyboarding skills.
* Experience: Proven track record in customer service or administrative support.
* Personal Attributes: Demonstrated ability to work well under pressure and adapt quickly to change.
* Asset: Prior experience within the financial services industry.

Summary
How to Apply:

If you are interested in this opportunity, you can:

* Apply directly online at [www.randstad.ca](https://www.randstad.ca); or
* Send your resume by email to **[email protected]** with the subject line **“Bilingual Transfer Agent”**.

*Only candidates whose applications meet the selected criteria will be contacted. We sincerely thank you for your interest.*

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Equity, Diversity, and Inclusion:

Randstad Canada is actively committed to building a workforce that reflects the diversity of the Canadian population. We promote employment equity and strongly encourage applications from diverse backgrounds, including women, Indigenous peoples, persons with disabilities, members of visible minorities, and anyone who can contribute to an inclusive workplace.

In addition, Randstad Canada guarantees accessible, barrier-free recruitment processes. If accommodation measures are required to ensure a fair and equitable evaluation of your application, please inform your Randstad representative or local branch in a timely manner. This information will be kept strictly confidential.

English Language Requirement:

Our client operates across Canada and internationally, including in the United States. In compliance with legal requirements in Quebec, the company limits the number of positions requiring a language other than French and only requires bilingualism when existing staff cannot fulfill these duties.

Following an assessment conducted by our client, advanced proficiency in both English and French (oral and written) was deemed essential for this role. Specifically, the candidate will be required to review and process documents in both official languages to satisfy the industry's regulatory obligations.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [email protected] to ensure their ability to fully participate in the interview process.