Publié il y a 19 jours
Bilingual ATS Service Desk Specialist II
@ Bevertec
Montréal, Québec
En bref
Bevertec is hiring a bilingual ATS Service Desk Specialist II on a six-month contract in Montreal, Quebec. The role helps advisors and their assistants resolve everyday IT issues, mainly over the phone. Fully bilingual French and English, with one to two events a year on site.
Responsabilités :
- Answer calls from the Advisor community
- Listen carefully to understand the problem
- Ask clear questions to find the right solution
- Use the Knowledgebase and experience to fix client issues
- Explain solutions in a clear, simple way
Résumé des exigences :
- 1+ year in call centre or technical support
- Strong de-escalation skills, calm under pressure
- Excellent communication, white-glove service mindset
- Strong troubleshooting and problem-solving
- Fully bilingual French and English, verbal and written
- Experience helping people with IT issues
Outils et compétences
Source et dates
Type de source non vérifié · crelate
- Date publiée par l’employeur
- 2026-10-23
- Première détection par notre source
- 2026-10-23
- Mise à jour du dossier source
- 2026-11-07
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Intermédiaire |
| Domaine | Service à la clientèle |
| Expérience | 1 an(s) et plus |
| Déplacements | avion : aucun · route : aucun |
| Milieu de travail | Bureau |
| Position | Surtout assis |
| Exigences physiques | physique faible · ordinateur élevé |
| Langues | English, French |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
Bevertec
Profil d’entreprise sauvegardé
Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.
Providing Best IT Solutions for a Changing World
Description complète de l’entreprise
Established in 1981, Bevertec is a Canadian based IT firm that provides both professional IT staffing services and IT banking solutions to hundreds of satisfied clients in over 38 countries. As a leader in information technology, we offer a unique combination of services by focusing on two core areas: • IT Staffing and Professional Staffing Services • Software Solutions for the Banking and Finance Sector Bevertec utilizes its innovative IT recruitment solutions for clients in industries which include and are not limited to: • Financial services • Manufacturing • Communications • Transportation • Crown Corporations • Municipal, Provincial and Federal Government agencies. Bevertec’s technology solutions provide robust, secure, open-system and multi-platformed e-commerce, banking and financial products that enable "anytime, anywhere" electronic commercial service delivery. Bevertec draws its strength from a core of diverse and highly skilled professionals who consistently deliver strategic business solutions.
- Abonnés LinkedIn
- 129 645
- Personnes associées sur LinkedIn
- 115
- Bureaux déclarés
- 5025 Orbitor Drive, Building 2, Unit 400, Mississauga, Ontario L4W 4Y5, CA
- Autres noms enregistrés
- Bevertec
- Spécialités
- Financial & Banking Solutions
- Recruitment/Consulting
- Software Solutions
- Professional Services
- IT Recruitment
- and IT Solutions
- Le profil indique une agence de recrutement
- Oui
Established in 1981, Bevertec is a Canadian based IT firm that provides both professional IT staffing services and IT banking solutions to hundreds of satisfied clients in over 38 countries. As a leader in information technology, we offer a unique combination of services by focusing on two core areas: • IT Staffing and Professional Staffing Services • Software Solutions for the Banking and Finance Sector Bevertec…
| Champ | Valeur |
|---|---|
| Secteur | Information Technology & Services |
| Taille | 51-200 employees |
| Siège social | Mississauga, Ontario |
| Type d’organisation | Privately Held |
| Fondée en | 1981 |
| Spécialités | Financial & Banking SolutionsRecruitment/ConsultingSoftware SolutionsProfessional ServicesIT Recruitmentand IT Solutions |
| Offres sur Jobsy | 36 |
| Voir la page |
#BEV123
Job Role: Bilingual ATS Service Desk Specialist II (French Bilingual exp)
Location : Montreal, Quebec
Position Type : Contract Role
Duration: 6 months Contract
Job Start Date - 12/6/26
Job End Date - 6/4/27
There are no specific on-site days, requirement is to go in for events which could be 2/3 times a year
Fully Bilingual in French and English (verbal and written)
The main job is to help Advisors, their Assistants and Multi-Advisor Corporations with their everyday IT problems, ranging from simple to complex, mainly over the phone and support them by helping them get their issues resolved efficiently and calmly.
Must Have:
- Minimum 1+ year experience in a Call Centre and/or technical support environment
- Strong de escalation skills and ability to remain calm under pressure
- Excellent communication skills with a white-glove customer service mindset
- Technically inclined with strong troubleshooting and problem-solving abilities.
- Fully Bilingual in French and English (verbal and written)
- Helping people with IT issues
Successful candidate will:
- Answer calls from the Advisor community
- Listen carefully to understand the problem
- Ask clear questions to find the right solution
- Use our Knowledgebase and your experience to help fix our clients issues
- Explain things in a clear, simple way
Note: AI-enabled tools may be used to sort applications based on job-related criteria. All AI generated results are vetted by our team and the decision of which candidates move forward is always made by a human.
About Bevertec:
For 35 plus years Bevertec has been at the forefront of providing top level technology professionals to our clients across the Greater Toronto Hamilton Area, Canada and beyond. Bevertec specializes in technology professionals but looks to fill all professional roles that help expand and grow our client’s business and advance our candidates careers.
Remaining at the forefront of providing staffing solutions has been no easy task for us, that why we depend on top caliber candidates like yourself and our team of business development managers to provide you with the opportunities to work with leaders within the IT realm to meet your aspirations. As proof of our continued success Bevertec places candidates with leaders in the public and private sector and continuous remains a vender of record with large organizations across the country.
Learn more at www.bevertec.com
How to Apply
Click the “Apply to Job” button and follow the instructions to submit your resume or contact : Shah Rukh Khan at [email protected]Journal
Visible seulement par vous. Conservé sur cet appareil, et dans votre compte une fois connecté.