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Publié il y a 7 mois

Bilingual Call Centre Representative

@ BITS Recruiting

Toutes ses offres Site Web

Toronto, Ontario

25,50 $/h1+ ans d’expérience
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SIGNAUX

En bref

BITS Recruiting is hiring bilingual customer service representatives for a large national call centre in Toronto. The role handles phone and email inquiries about building maintenance and specialized services, with 6 to 8 weeks of day-shift training. It is fully onsite, contract-to-hire, at $25.50 per hour, with 8-hour rotating shifts including weekends and holidays.

Salaire :

25,50 $ de l’heure

Responsabilités :

  • Handle inbound calls and emails about service requests and complaints
  • Resolve customer issues, including complex and escalated cases
  • Document interactions and maintain detailed notes
  • Liaise with internal teams to ensure timely resolution
  • Process and manage service requests

Résumé des exigences :

  • Fluent in English and French, spoken and written
  • Minimum 1 year of customer service experience
  • Typing speed of at least 40 WPM
  • Proficiency in Microsoft Office
  • Enhanced Reliability Clearance required

Outils et compétences

Microsoft OutlookMicrosoft WordMicrosoft Excel
Source et dates

Type de source non vérifié · crelate

Date publiée par l’employeur
2026-04-27
Première détection par notre source
2026-10-28
Mise à jour du dossier source
2026-11-07

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauDébutant
DomaineService à la clientèle
Expérience1 an(s) et plus
Heures par semaine40
Horairejour, soir, jours fériés, fins de semaine, nuit
Déplacementsavion : aucun · route : aucun
Milieu de travailBureau
PositionSurtout assis
Exigences physiquesphysique faible · ordinateur élevé
LanguesEnglish, French
Cote de sécuritéCote de fiabilité approfondie
Avantages mentionnésFormation payée

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

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BITS Recruiting

Profil d’entreprise sauvegardé

Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.

Delivering the essential BITS, staffing solutions that drive your work forward

Description complète de l’entreprise

At BITS Recruiting, your trust matters. All of our recruiters communicate using official company email addresses ending in @bitsrecruiting.com. If someone contacts you claiming to be from BITS but uses a different email or asks for sensitive information upfront, please be cautious. If you suspect any fraudulent activity or impersonation, report it to us immediately at [email protected]. — Building a great team doesn’t just happen, it takes the right people, in the right roles, at the right time. That’s where we come in. BITS Recruiting delivers smart, responsive, and people-first staffing solutions that help businesses grow and professionals thrive. Whether it’s temporary staffing, full-time roles, or that perfect contract gig, we know how to connect the dots. We build teams and keep things moving across industries like finance, legal, construction, marketing, healthcare, logistics, and more. Need to hire? Looking for work? Let’s make it happen.

Abonnés LinkedIn
33 100
Personnes associées sur LinkedIn
7
Bureaux déclarés
  • 5025 Orbitor Drive, Building 2, Suite 400, Mississauga, Ontario L4W 4Y5 , CA
Autres noms enregistrés
  • BITS Recruiting
Spécialités
  • Staffing Solutions
  • Recruitment Services
  • Contract Staffing
  • Permanent Staffing
  • Temporary Staffing
  • Payroll Solutions
  • Talent Acquisition
  • Executive Search
  • Contract Professionals
  • Recruitment Agency
  • Hiring
  • Consulting Services
  • Accounting Jobs
  • Finance Jobs
  • Administrative Jobs
  • Legal Jobs
  • Construction Jobs
  • Marketing Jobs
  • Customer Support Jobs
  • Creative Jobs
  • Skilled Trades Staffing
  • Healthcare Staffing
  • Logistics and Distribution Staffing
  • Employment Agency
  • Talent Solutions
  • Cross-Industry Recruitment
  • Client-Centric Recruiting
  • End-to-End Staffing Solutions
  • and Bilingual Jobs
Le profil indique une agence de recrutement
Oui
Toutes ses offres Site Web

At BITS Recruiting, your trust matters. All of our recruiters communicate using official company email addresses ending in @bitsrecruiting.com. If someone contacts you claiming to be from BITS but uses a different email or asks for sensitive information upfront, please be cautious. If you suspect any fraudulent activity or impersonation, report it to us immediately at [email protected]. — Building a…

ChampValeur
SecteurStaffing and Recruiting
Taille11-50 employees
Siège socialMississauga, Ontario
Type d’organisationPrivately Held
Fondée en2019
SpécialitésStaffing SolutionsRecruitment ServicesContract StaffingPermanent StaffingTemporary StaffingPayroll SolutionsTalent AcquisitionExecutive SearchContract ProfessionalsRecruitment Agency
Offres sur Jobsy13
LinkedInVoir la page
Description

Bilingual Customer Service Representative

(Onsite – Toronto)

Contract-to-Hire | $25.50/hour | 24/7 Shift Rotation

We are hiring Bilingual Customer Service Representatives to join a large national call centre in Toronto. In this role, you will handle phone and email inquiries related to building maintenance and specialized services, delivering high-quality support to stakeholders in a fast-paced environment.

This is a fully onsite, contract-to-hire opportunity with comprehensive training and shift rotation across mornings, afternoons, and nights and weekends.

Shift Details

  • Shift duration: 8 hours (30-minute unpaid break)

  • Shift Timings:

    • Morning: 8:00 AM – 4:00 PM

    • Afternoon: 4:00 PM – 12:00 AM

    • Night: 12:00 AM – 8:00 AM

  • Must be available for rotating shifts, including weekends and holidays

  • Training: 6–8 weeks (day shift)

Key Responsibilities

  • Handle inbound calls and emails related to service requests, inquiries, and complaints

  • Accurately document interactions and maintain detailed notes

  • Resolve customer issues professionally, including complex and escalated cases

  • Liaise with internal teams and stakeholders to ensure timely resolution

  • Process and manage service requests and communications

  • Deliver exceptional customer service through clear written and verbal communication

  • Manage call flow independently while maintaining quality and productivity standards

  • Adhere to organizational policies and best practices

Qualifications & Requirements

  • Fluent in English and French (spoken and written)

  • Minimum 1 year of customer service experience

  • Typing speed of at least 40 WPM

  • Proficiency in Microsoft Office (Outlook, Word, Excel)

  • Strong problem-solving and decision-making skills

  • Excellent organizational and multitasking abilities

  • Strong interpersonal skills and team-oriented mindset

  • Ability to work independently in a high-volume call centre environment

  • Enhanced Reliability Clearance required

AI-enabled tools may be used to sort applications based on job-related criteria. All AI generated results are vetted by our team and the decision of which candidates move forward is always made by a human.

BITS123

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