Publié il y a 8 jours
Bilingual Customer Service Representative
@ KIT RECRUITMENT
Oakville, Ontario
Responsabilités :
- Process and manage customer orders through EDI, Esker, email, and customer portals, ensuring accuracy and timely fulfillment.
- Respond to customer inquiries regarding orders, pricing, products, deliveries, and account concerns.
- Investigate and resolve claims, returns, shortages, deductions, and pricing discrepancies.
- Collaborate with internal departments to resolve issues and process credits, debits, and returns.
- Utilize SAP, EDI, and other business systems to manage transactions, maintain accurate records, and resolve errors.
- Support inventory adjustments, product launches, and daily operational activities.
Résumé des exigences :
- Bilingual Customer Service Representative - Qualifications:
- Minimum 2–3 years of experience in customer service, order management, account support, supply chain, or business operations.
- Fluency in English and French (written and verbal) is required.
- Experience with SAP or a similar ERP system is required.
- College diploma, degree, or equivalent business experience.
- Ability to work effectively and independently in a remote environment .
Outils et compétences
Avantages mentionnés
Source et dates
Type de source non vérifié · apify-linkedin
- Date publiée par l’employeur
- 2026-11-02
- Première détection par notre source
- 2026-11-10
- Mise à jour du dossier source
- 2026-11-10
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
KIT RECRUITMENT
Profil d’entreprise sauvegardé
Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.
We make it happen, together! Recruitment Specialists in the Manufacturing, Food Sector, Consumer Package Goods and 3PL.
Description complète de l’entreprise
KIT Recruitment was founded on three main principles. Knowledge: Over 22 years of hands-on direct recruitment experience in Food Manufacturing- Animal Processing, Bakery & Confectionary and Commodities, Construction & Building Materials and Industrial Manufacturing. Integrity: Strong moral principles in dealing with clients and applicants throughout the hiring process. Trust: Forming key relationships with clients and applicants which in turn produce beneficial results for all. Give KIT Recruitment a call today! Our team is looking forward to a partnership with you on your next staffing mandate. www.kitrecruitment.com [email protected]
- Abonnés LinkedIn
- 56 707
- Personnes associées sur LinkedIn
- 9
- Bureaux déclarés
- Toronto, Ontario, CA
- Autres noms enregistrés
- KIT Recruitment
- Spécialités
- Animal Processing
- Food Manufacturing
- Industrial Manufacturing
- and Construction & Building Materials
- Le profil indique une agence de recrutement
- Oui
KIT Recruitment was founded on three main principles. Knowledge: Over 22 years of hands-on direct recruitment experience in Food Manufacturing- Animal Processing, Bakery & Confectionary and Commodities, Construction & Building Materials and Industrial Manufacturing. Integrity: Strong moral principles in dealing with clients and applicants throughout the hiring process. Trust: Forming key relationships with clients…
| Champ | Valeur |
|---|---|
| Secteur | Staffing and Recruiting |
| Taille | 2-10 employees |
| Siège social | Toronto, Ontario |
| Type d’organisation | Privately Held |
| Fondée en | 2017 |
| Spécialités | Animal ProcessingFood ManufacturingIndustrial Manufacturingand Construction & Building Materials |
| Offres sur Jobsy | 5 |
| Voir la page |
KIT Recruitment is seeking a Bilingual Customer Service Representative (English/French) to join our client's team in a hybrid role!
The successful candidate will manage customer orders, resolve inquiries, process claims and returns, and collaborate with internal teams to ensure exceptional customer service.
We're looking for a detail-oriented, organized professional with strong problem-solving skills who thrives in a fast-paced, environment.
Bilingual Customer Service Representative - Details:
Location: Oakville, ON
Shift: Monday to Friday, 8:30 AM – 5:00 PM - Tues-Thurs in office, Monday and Friday Remote.
Salary: $57,000 – $58,500 annually
Employment Type: Full-Time
RRSP: 3% employer after 1 year + up to 5% match
Vacation: 2 weeks of vacation with the option to buy a 3rd week
Benefits from day 1
Bilingual Customer Service Representative - Responsibilities:
- Process and manage customer orders through EDI, Esker, email, and customer portals, ensuring accuracy and timely fulfillment.
- Respond to customer inquiries regarding orders, pricing, products, deliveries, and account concerns.
- Investigate and resolve claims, returns, shortages, deductions, and pricing discrepancies.
- Collaborate with internal departments to resolve issues and process credits, debits, and returns.
- Utilize SAP, EDI, and other business systems to manage transactions, maintain accurate records, and resolve errors.
- Support inventory adjustments, product launches, and daily operational activities.
- Identify opportunities to improve processes, efficiency, and customer satisfaction.
- Build strong customer relationships while managing multiple priorities in a fast-paced environment.
Bilingual Customer Service Representative - Qualifications:
- Minimum 2–3 years of experience in customer service, order management, account support, supply chain, or business operations.
- Fluency in English and French (written and verbal) is required.
- Experience with SAP or a similar ERP system is required.
- College diploma, degree, or equivalent business experience.
- Ability to work effectively and independently in a remote environment.
- Strong organizational skills, attention to detail, and problem-solving abilities.
- Excellent communication and interpersonal skills.
- Ability to manage competing priorities in a fast-paced environment.
- Proficiency in Microsoft Office, including Outlook, Excel, Word, and Teams.
- Experience with EDI, Esker, CRM platforms, or other customer service technologies is an asset.
- Ability to collaborate effectively with cross-functional teams.
Journal
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