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Bilingual Customer Service Representative

@ Experis Canada

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Montréal, Québec

Contrat
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SIGNAUX

En bref

Experis Canada is hiring a fully bilingual English and French contractor for a 24/7/365 operations team in Edmonton, AB or Montreal, QC, providing real-time support to law enforcement agencies across Canada. The role involves time-sensitive, sometimes life-and-death situations, with 37.5 hours per week on rotating day and night shifts.

Responsabilités :

  • Provide real-time support to law enforcement agencies across Canada
  • Handle time-sensitive and critical situations, including life-and-death emergencies
  • Work rotating day and night shifts on a 24/7/365 team
  • Communicate professionally with agencies in English and French

Résumé des exigences :

  • Full bilingual proficiency in English and French, written and verbal
  • Ability to work rotating day and night shifts
  • Strong reliability, attendance and punctuality
  • Intermediate to advanced computer and technology skills (asset)
  • Experience in confidential or privacy-sensitive environments (asset)
  • Ability to stay calm and make quick decisions under stress (asset)
Source et dates

Type de source non vérifié · apify-linkedin

Date publiée par l’employeur
2026-11-10
Première détection par notre source
2026-11-14
Mise à jour du dossier source
2026-11-14

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

DomaineService à la clientèle
Heures par semaine37.5
Horairejour, soir, jours fériés, fins de semaine, nuit
Déplacementsavion : aucun · route : aucun
Milieu de travailBureau
PositionSurtout assis
Exigences physiquesphysique faible · ordinateur modéré
LanguesEnglish, French

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

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Experis Canada

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Description

Bilingual Customer Service Representative

Locations: Edmonton, AB & Montreal, QC

Work Schedule: 24/7/365 Operations – Rotating Day and Night Shifts

Hours: 37.5 hours per week

Job Overview

We are seeking fully bilingual (English/French) professionals to join a 24/7 operations team providing real-time support to law enforcement agencies across Canada. This role involves supporting critical, time-sensitive situations, including life-and-death emergencies. Candidates must be professional, reliable, punctual, quick-thinking, and comfortable working under pressure.

Shift Schedule

The team operates 24 hours a day, 7 days a week, 365 days a year.

  • Day Shift: 6:00 AM – 6:30 PM (Mountain Time)
  • Night Shift: 6:00 PM – 6:30 AM (Mountain Time, following morning)
  • Candidates must be comfortable rotating between day and night shifts as required.

Must-Have Requirements

  • Full bilingual proficiency: Fluent in both English and French, with excellent written and verbal communication skills.
  • Shift flexibility: Ability to work rotating day and night shifts to support 24/7/365 operations.
  • Reliability and punctuality: Strong attendance, time management, and dependability are essential.

Nice-to-Have Qualifications

  • Intermediate to advanced computer and technology skills.
  • Previous experience working in highly confidential or privacy-sensitive environments.
  • Self-motivated, detail-oriented, and able to work independently.
  • Ability to remain calm, professional, and make quick decisions in stressful situations.

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