Publié il y a 19 jours
Bilingual Customer Success Specialist
@ Options Consulting Solutions
York, Ontario
En bref
Options Consulting Solutions is hiring a full-time Bilingual Customer Success Specialist in North York, ON, for a Canadian wholesaler, working as a key customer contact alongside an Account Manager. The work covers order processing, customer outreach, sales support materials and account records. The posting states a salary of $58,000 to $65,000 per year and generous vacation and benefits.
Responsabilités :
- Manage incoming orders and customer requests
- Contact customers by phone and email
- Prepare sales support materials and pricing tools
- Maintain accurate customer records
- Provide sales coverage during Account Manager absences
Résumé des exigences :
- Fully bilingual in English and French
- 10+ years in sales coordination or customer success
- Strong Microsoft Office skills
- Business or sales education, or equivalent experience
- Attention to detail and organization
Outils et compétences
Source et dates
Type de source non vérifié · apify-linkedin
- Date publiée par l’employeur
- 2026-10-22
- Première détection par notre source
- 2026-11-11
- Mise à jour du dossier source
- 2026-11-11
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Senior |
| Domaine | Service à la clientèle |
| Expérience | 10 an(s) et plus |
| Heures par semaine | 40 (estimé) |
| Déplacements | avion : aucun · route : aucun |
| Milieu de travail | Bureau |
| Position | Surtout assis |
| Exigences physiques | physique faible · ordinateur élevé |
| Langues | English, French |
| Formation | Collégial (DEC) (préféré) |
| Domaines d’études | Business, Sales, Marketing |
| Avantages mentionnés | Congés payés généreux, Formation payée |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
Options Consulting Solutions
| Champ | Valeur |
|---|---|
| Offres sur Jobsy | 22 |
BILINGUAL CUSTOMER SUCCESS SPECIALIST
FULL-TIME
NORTH YORK, ON
Are you bilingual in French and English and are comfortable working in a fast-paced, customer-focused environment?
Are you looking for a stable role at an excellent organization?
The Company
Our Client is a Canadian wholesaler with a dedication to selecting the best products from around the world.
Company Perks and Rewards
- Competitive Salary ($58-65K)
- Generous vacation and benefits
- Stable, supportive work environment
- Ongoing training to set you up for success
The Job!
As a Bilingual Customer Success Specialist, you will serve as a key point of contact for customers, supporting assigned sales territories in partnership with an Account Manager. You will:
- Manage incoming orders and coordinate timely processing of customer requests and product samples
- Proactively connect with customers by phone and email to share updates, recommend solutions, and identify growth opportunities
- Prepare and organize sales support materials, including presentations, pricing tools, and product information
- Distribute regular territory communications and promotional updates
- Maintain accurate customer records and ensure account information remains current
- Respond promptly to pricing inquiries, order status questions, and service-related concerns
- Provide full sales support coverage during Account Manager absences
- Identify and research potential markets and prospects within the assigned territory
- Assist with sales quoting, rebate summaries, and internal reporting as required
- Collaborate cross-functionally, including occasional support with collections and administrative tasks
What you bring to the job
You are someone who is comfortable engaging customers by phone, email, and virtual presentations. You come with:
- Fully bilingual in English and French, with strong spoken and written communication skills
- Extensive experience (10+ years) in sales coordination, customer success, or inside sales support
- Highly organized with strong attention to detail and follow-through
- Strong proficiency in Microsoft Office tools (Word, Excel, PowerPoint) and general business systems
- Collaborative team player with a proactive, solutions-oriented mindset
- Background supporting product-based sales, particularly regulated or technical product lines is an asset
- Experience working within a close-knit or entrepreneurial business setting
- Post-secondary education in Business, Sales, Marketing, or a related field—or equivalent professional experience
Qualified job seekers are asked to apply with attention to Karyn Saunders/Gregg Lienhart. Reference #14106.
Expected Compensation: CAD $60,000.00 - $65,000.00 per annum.
Existing Position Vacancy: Yes
I really look forward to hearing from you, but please understand that I will only be contacting those that are applicable for the role!
Options Consulting Solutions is an equal opportunity employer and welcomes applications from all individuals. Applicants selected for an in-person interview will be asked whether specific accommodations are needed to support a personal disability.
You can also find more jobs that may be suited to you on the Options Consulting Solutions Indeed and LinkedIn pages. Follow us on Facebook for job searching tips and other updates.
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