Publié il y a 9 jours
Bilingual (FRENCH) Alarm Monitoring/Security Operations Rep
@ Securitas Security Services
York, Ontario
En bref
Securitas Security Services is hiring a full-time bilingual English/French alarm monitoring and security operations representative. The role handles after-hours support calls for branch management and guards nationwide, monitors CCTV and alarms, and writes incident reports. The posting requires 24/7/365 shifts and bilingual speaking, with a desk-based, computer-heavy workload.
Responsabilités :
- Support branch managers and guards after hours on operational issues
- Handle inbound and outbound calls and escalate to branches
- Monitor CCTV and remote guarding alarms in IMMIX
- Write, read and file incident reports in a timely manner
Résumé des exigences :
- Bilingual English and French
- Clear seeing, hearing, speaking and writing
- Call centre or security experience preferred
- Customer service skills
- Decent computer aptitude
- Available for 24/7/365 shifts
Outils et compétences
Source et dates
Site carrière / système de candidatures · oraclecloud
- Date publiée par l’employeur
- 2026-11-03
- Première détection par notre source
- 2026-11-03
- Mise à jour du dossier source
- 2026-11-03
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Domaine | Service à la clientèle |
| Heures par semaine | 40 (estimé) |
| Horaire | jours fériés, fins de semaine, nuit |
| Déplacements | avion : aucun · route : aucun |
| Milieu de travail | Bureau |
| Position | Surtout assis |
| Exigences physiques | physique faible · soulever 25 lb · ordinateur élevé |
| Langues | English, French |
| Candidatures encouragées | Femmes, Autochtones, Personnes racisées, Personnes handicapées |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
Securitas Security Services
Profil d’entreprise sauvegardé
Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.
Description complète de l’entreprise
This is the official LinkedIn page of the Securitas Group. Securitas is a world-leading safety and security solutions partner that helps make your world a safer place. Almost nine decades of deep experience means we see what others miss. By leveraging technology in partnership with our clients, combined with an innovative, holistic approach, we’re transforming the security industry. With 350 000 employees in 47 markets, we see a different world and create sustainable value for our clients by protecting what matters most - their people and assets. #seeadifferentworld
- Abonnés LinkedIn
- 190 687
- Personnes associées sur LinkedIn
- 10 486
- Bureaux déclarés
- Lindhagensplan 70, P.O. Box 12307, Stockholm, 102 28 , SE
- Esteban Echeverría 4270, Buenos Aires, AR
- 2/17 Townsville St, Canberra, AU
- Franzosengraben 8, Vienna, AT
- Sint Lendriksborre, 3, Brussels, BE
- Bačići 3, Sarajevo, BA
- 1335 Carling Avenue, Suite 500, Ottawa, CA
- Los Conquistadores 2397, Santiago, CL
- 9th Floor, Building 1, Yard 1, Old Bridge Road, Daxing District, Beijing, CN
- Avenida Calle 26 # 92- 32, Bogotá, CO
- La Valencia, Heredia, San José, CR
- Oreškovićeva 6n/2, Zagreb, HR
- Kateřinská 466/40, Prague, CZ
- Raffinaderivej 6, Copenhagen, DK
- Av.de los Shyris N39-48 y El Telégrafo, Quito, EC
- Elimäenkatu 30, Helsinki, FI
- 105-115 Rue du Fossé Blanc, Paris, FR
- Potsdamer Strasse 88, Berlin, DE
- 8/F Por Yen Building, Kowloon, HK
- Hermina út 17. 9.em., Budapest, HU
- 496, Udyog Vihar Phase - III, Gurugram, New Delhi, IN
- Lina Building, Suite 301, Jakarta, ID
- Suite 8, Bracetown Business Park,, Dublin, IE
- 55, Rue de Luxembourg, Luxembourg, LU
- Ave. Camino al Desierto de los Leones No. 24 Interior 302, Nivel 3. Colonia San Ángel, Alcaldía Álvaro Obregón, Ciudad de México, MX
- Lotissement la colline, Casablanca, MA
- De Corridor 3a, Breukelen, NL
- Bøkkerveien 5, Oslo, NO
- Av. Javier Prado Oeste 757 - Magdalena del Mar, Lima, PE
- ul. Postępu 6, Warsaw, PL
- R. Rodrigues Lobo nº 2, Edifício Securitas, Linda-a-Velha, PT
- 42-44, Bucharest-Ploiesti Road. Building A, 2nd Floor, 1st District, Bucharest, RO
- Office No. 3 & 4, 5th Floor, Al-Ebdea Trading Center, Riyadh, SA
- Autoput za Zagreb 18, Belgrade, RS
- 51 Changi Business Park Central 2, Tampines, SG
- Turčianska 2, Bratislava, SK
- 144 Katherine Street, Johannesburg, ZA
- Samtan B/D, 421 Yeongdong-daero, Seoul, KR
- Calle Entrepeñas, 27, Madrid, ES
- Rue de Genève 70, Lausanne, CH
- 29/1 Piyaplace Langsuan Building - Unit 2AB, Ploenchit Rd., Lumpini, Bangkok, TH
- Ofishane, Center, No:22 Floor:9, Kağıthane/ Cendere Cd., Istanbul, TR
- Al Salam Street, Abu Dhabi, AE
- Securitas Security Services UK, 7th Floor, 10-12 Russell Square, London, GB
- 9 Campus Dr, Parsippany, US
- Av. Italia 4492 esq, Av. Estanislao López, 11400 Montevideo, Uruguay, Montevideo, UY
- 108 - 110 Nguyen Van Troi, Ward 8, Phu Nhuan District, Ho Chi Minh City, Ho Chi Minh City, VN
- Catégories d’activité
- Information Technology
- Information Services
- Privacy
- Security
- Homeland Security
- Autres noms enregistrés
- Securitas
- Securitas Security Services
- Le profil indique une agence de recrutement
- Non
- Investissement total déclaré
- 4 759 783 402
La devise et la date d’observation ne sont pas fournies; ce n’est ni une valorisation actuelle ni une ronde de financement.
This is the official LinkedIn page of the Securitas Group. Securitas is a world-leading safety and security solutions partner that helps make your world a safer place. Almost nine decades of deep experience means we see what others miss. By leveraging technology in partnership with our clients, combined with an innovative, holistic approach, we’re transforming the security industry. With 350 000 employees in 47…
| Champ | Valeur |
|---|---|
| Secteur | Security and Investigations |
| Taille | 10,001+ employees |
| Siège social | Stockholm |
| Type d’organisation | Privately Held |
| Offres sur Jobsy | 96 |
| Voir la page |
Job Description:
- Communicate and consult with Branch Management, Supervisors, Security Guards across the country to provide after-hours support with various operational issues.
- Inbound/Outbound calls to manage inquiries, provide resolutions via escalations to Branch.
- Confirming the health & Safety of Security guards in the field via various alerts.
- Prompt and accurate data entry for applications such as IMMIX, Outlook and WFM while managing Remote Guarding alarms and security guard scheduling transactions.
- Acquiring a strong understanding of the Department’s National process to educate Guards, Managers and efficiently actions various requests.
- Monitoring CCTV system in IMMIX for unwanted activity and filling out reports for any suspicious activity in a timely fashion.
- Completing daily briefing, as well as, writing and being able to understand incident reports.
Job Requirements:
- With or without reasonable accommodation, the physical and mental requirements of this job may include the following: seeing, hearing, speaking, and writing clearly.
- Occasional reaching with hands and arms, stooping, kneeling, crouching, and crawling.
- Frequent sitting, and computer use, which may be required for extended periods of time,
- Additional physical requirements may include frequent lifting and/or moving up to 10 pounds and occasional lifting and/or moving up to 25 pounds.
- Individuals with call centre and/or Security experience is preferred along with customer service skills.
- A decent aptitude with computers is an asset.
- We are a 24/7/365 operation, and our shifts reflect that.
- We are looking for Bilingual (English/French) Speaker
Securitas Canada celebrates diversity, and we welcome and encourage applications from the four designated groups: namely women, Indigenous people, visible minorities, and persons with disabilities. Accommodations are available for applicants with disabilities throughout the recruitment process. We value diversity and inclusion and encourage all qualified people to apply.
Thank you to all that apply. Those selected for an interview will be contacted.
Securitas Canada does not ask for money or bank account or other sensitive financial information upfront or within job ads, including public job boards during the application process.
Further information about the Company: www.securitas.ca
#AF-CanadaGTSO
Securitas Canada's Mission:Securitas’ mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits.
Securitas Aviation's Mission:
Securitas Aviation ensures the safety of passengers all over the world providing thorough security checks at airports in Canada
Our Values:
Securitas’ core values - Integrity, Vigilance and Helpfulness - are the foundation for our employees to build trust with customers, colleagues, and the surrounding community.
Integrity:
Securitas employees are honest and trusted by customers to safeguard their premises and valuables. We don’t compromise on integrity and create an open forum for our employees and customers to voice opinions, report improprieties, and share information.
Vigilance:
Seeing, hearing, and evaluating. A Securitas employee is always attentive and often notices things that others don’t. Their vigilance is necessary in order to be aware of potential risks or incidents that may take place on our customers’ premises.
Helpfulness:
As part of an on-going effort to ensure safety, Securitas employees are always ready to help if an incident occurs that requires intervention regardless of whether or not it is directly related to their job. Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we’re looking for you to join the Securitas team.
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