Bilingual French/English Learning & Development Specialist (Contract)

CoreFactor is searching for a Bilingual (French/English) Learning & Development Specialist on a contract basis for a client in the Greater Montreal Region.

This position is hybrid and will require the successful consultant to be onsite four (4) days per week in the Montreal region.

Position Summary

The Bilingual Learning & Development Specialist will have responsibility for the design, development, translation and implementation of learning programs to support a new technology implementation across the organization's sites.

The position reports to the Manager, IS PMO & Governance and is based in the GTA.

Core Accountabilities

• Lead development and translation of robust training plans for a company-wide project initiative to implement FSQA Mobility app across all operations sites
  
• Produce training materials using an appropriate delivery method(s), e.g. eLearning/classroom in Ancile uPerform / Storyline Articulate / Captivate and supporting job aids, PowerPoint decks, online videos (O365 Video Portal), etc.
  
• Liaise with IS technical teams, functional partners, vendor and other consultant resources
  
• Prepare Key Users who may be delivering in-person or virtual training/coaching; ‘train the trainer’
  
• Liaise with project managers and key project stakeholders on project planning and execution of training elements; attend weekly project scrum meetings and other workshops as required
  
• Manage communications and logistic details for training events
  
• Provide inputs into the status reporting of the training plan execution
  
• Ensure training documentation records supporting C3 requirements are maintained and available for internal audits
  

Requirements

• Skills and AbilitiesBilingual in French and English
  
• Highly collaborative, strong team orientation and ability to develop strong relationships
  
• Must have strong internal consulting, change management, and indirect influencing skills
  
• General proficiency with project management in order to manage multiple priorities and deadlines
  
• Experience in applying adult learning theory, program management, course design, content development and facilitation
  
• Empathetic with the respective audience of the training material
  
• Strong communication (oral and written) and presentation skills; able to create clear and concise documentation
  
• Develops robust eLearning materials
  
• Ability to effectively facilitate meetings, an active listener with strong interviewing skills
  
• Strong critical thinking and analysis skills
  
• Well rounded interpersonal skills, empathetic with a user-centric focus
  
• Can quickly understand new or complex domains and applications
  

Qualifications

• College or University Degree or equivalent work experience in training, adult learning, organizational behaviour, human resources or related field
  
• 3 - 5+ years experience in Learning & Development or related roles, with leadership accountabilities
  
• Has advanced knowledge of, and experience in, learning pedagogy
  
• Proficiency with Ancile uPerform, Storyline Articulate, Adobe Captivate or comparable performance support software
  
• Experience in developing SAP training materials is an asset
  
• Strong proficiency with Microsoft applications - Office 365, SharePoint, PowerPoint, etc.
  
• Bilingualism (English, French) is a requirement