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Bilingual (French) Inside Sales / Customer Service (B2B)

@ Columbia Skylights

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Burnaby, Colombie-Britannique

Temps plein3+ ans d’expérience
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En bref

Columbia Skylights is hiring a bilingual English and French inside sales and customer service representative for its South Burnaby head office. The full-time role runs Monday to Friday, 7:00am to 3:30pm, and serves a national B2B dealer network, including the Quebec dealers. The posting requires at least three years of B2B customer service experience, quick pricing quotes and order entry, and a salary of up to $70,000 per year.

Responsabilités :

  • Provide customer service to Canadian and US B2B customers
  • Respond to the Quebec dealer network in French
  • Quote pricing quickly in a fast-paced environment
  • Enter orders with high accuracy
  • Work with Sales, Marketing and Operations

Résumé des exigences :

  • Fluent in English and French
  • At least 3 years in B2B customer service or order desk
  • High school required, college preferred
  • Knowledge of Canadian geography
  • Strong multitasking and attention to detail
  • ACCPAC knowledge preferred

Outils et compétences

ACCPAC
Source et dates

Type de source non vérifié · apify-linkedin

Date publiée par l’employeur
2026-11-13
Première détection par notre source
2026-11-14
Mise à jour du dossier source
2026-11-14

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauIntermédiaire
DomaineService à la clientèle
Expérience3 an(s) et plus
Heures par semaine37.5
Horairejour
Déplacementsavion : aucun · route : aucun
Milieu de travailBureau
PositionSurtout assis
Exigences physiquesphysique faible · ordinateur élevé
LanguesEnglish, French
FormationSecondaire (DES) (exigé), Collégial (DEC) (préféré)
Avantages mentionnésRégime de retraite, Prime de rendement

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

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Columbia Skylights

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ChampValeur
Offres sur Jobsy1
Description

Columbia Skylights has an exciting opportunity for an experienced Bilingual – French Customer Service individual to join us in our waterfront head office in South Burnaby. Surrounded by parks and nature trails, we are only minutes from Vancouver and easily accessible by public transit.

This full-time position is suitable for a dedicated customer-oriented professional who wants to join a successful medium-sized, industry-leading manufacturing company with a small but dynamic team. You have good leadership, organizational, and interpersonal skills, and would be proud to represent an industry leading company dealing with their national dealer network.

Job Details:

The successful candidate will work out of our head office in Burnaby, BC

  • Full time position -- Monday to Friday 7.00am -- 3.30pm
  • Minimum 3 years experience in a B2B customer service environment required

Key Responsibilities:

  • Provide superior customer service to our large Canadian & US customer base
  • Respond to our important French Canadian/Quebec dealer network
  • Ability to quote pricing to customers in a fast paced environment
  • Order Entry while maintaining a high level of accuracy
  • Work cross functionally with Sales, Marketing and Operations Departments
  • Key member of a small inside sales group

Required Skills, Qualities and Abilities:

  • Fluent in English and French
  • Completion of high school required and college education preferred
  • Good understanding of Canadian geography, as Columbia sells in all ten Canadian provinces and two territories.
  • With an ability to learn quickly, you are professional with excellent interpersonal skills
  • Superb customer service skills
  • At least three years experience working in a customer service/order desk setting
  • You are a team player who is driven, has a sense of urgency, passion, a great sense of humour
  • Strong ability to multi task while remaining detail oriented
  • Knowledge of ACCPAC software preferred

Compensation:

Columbia Manufacturing offers a competitive compensation package which includes salary, bonus, RRSP, and benefits.

Starting salary: up to $70,000 per annum.

We are:

A leading Canadian manufacturer of specialty building products for over 70 years, selling to major home improvement and building supply centers, window and door manufacturers, roofing and glazing companies. We operate out of a modern manufacturing facility in South Burnaby as well as a distribution centre in Toronto. Many of our team members have been with the company for 15 years or more.

We are the largest Canadian manufacturing company in our sector with a reputation for quality and customer support second to none.

www.columbiaskylights.com

www.energyefficientskylights.com

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