Bilingual HR Specialist

Job Title: Bilingual HR Specialist

Location: Ottawa, Ontario

Reports To: Area Human Resources Manager

Department: Human Resources

ROLE SUMMARY

The Bilingual HR Specialist serves as a Human Resources partner supporting the AHRM, HR team, operational leaders and employees across the organization. In this role, you will:

• Coordinate and support full-cycle recruitment activities, including for certain positions requiring government security clearances, specialized screening requirements, and bilingual (English/French) candidates, while partnering with operational leaders to ensure timely and compliant staffing of critical roles.

• Provide expert guidance on labour relations, employee relations, and collective agreement interpretation.

• Support employee lifecycle processes from hire through termination, ensuring compliance and exceptional employee service.

• Partner with business leaders to resolve complex workforce matters, investigations, grievances, and performance concerns.

• You will help strengthen organizational effectiveness while ensuring compliance with legislation, policies, and Securitas values.

KEY RESPONSIBILITIES

• Provide guidance regarding collective agreements, employment legislation, company policies, and HR best practices.

• Manage employee relations matters including performance management, attendance management, investigations, accommodations, and disciplinary actions.

• Administer grievance processes and support constructive labour-management relationships.

• Manage employee lifecycle activities including recruitment, onboarding, transfers, promotions, leaves, status changes, and terminations.

• Produce and process Records of Employment (ROEs) accurately and within legislated timelines.

• Serve as a member of the Joint Health and Safety Committee (JHSC) and support the administration of Health & Safety programs, workplace inspections, incident reporting and follow-up, and related compliance activities

• Coordinate benefit administration and maintain accurate HRIS and employee records.

• Prepare reports, correspondence, workforce metrics, and HR documentation for leaders and stakeholders.

• Support organizational projects, compliance initiatives, and continuous improvement activities.

• Trains employees and job candidates within assigned Area; conduct new employee orientation.

• Other duties as required.

QUALIFICATIONS & EXPERIENCE

• Minimum 4-6 years of progressive Human Resources Generalist experience including high-volume recruitment.

• Minimum 2+ years of labour relations experience in a unionized environment.

• Strong knowledge of collective agreement administration, employment standards, and employee relations practices.

• Exceptional communication, conflict resolution, and problem-solving skills.

• Experience with HRIS systems, Microsoft Office Suite, and HR reporting.

• Bilingualism (English and French) is required.

• CHRP designation or working toward designation is an asset.

• Alignment with Securitas values of Integrity, Vigilance, and Helpfulness.

WHAT WE OFFER:

• An opportunity to contribute to a global leader in security services.

• A supportive team environment focused on learning and growth.

• Opportunities for professional development and career progression.

• Competitive compensation and benefits in line with local market practices.

Securitas Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.

#AF-EasternCanada

Securitas Canada's Mission:
Securitas’ mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits.

Securitas Aviation's Mission:
Securitas Aviation ensures the safety of passengers all over the world providing thorough security checks at airports in Canada

Our Values:
Securitas’ core values - Integrity, Vigilance and Helpfulness - are the foundation for our employees to build trust with customers, colleagues, and the surrounding community.

Integrity:
Securitas employees are honest and trusted by customers to safeguard their premises and valuables. We don’t compromise on integrity and create an open forum for our employees and customers to voice opinions, report improprieties, and share information.

Vigilance:
Seeing, hearing, and evaluating. A Securitas employee is always attentive and often notices things that others don’t. Their vigilance is necessary in order to be aware of potential risks or incidents that may take place on our customers’ premises.

Helpfulness:
As part of an on-going effort to ensure safety, Securitas employees are always ready to help if an incident occurs that requires intervention regardless of whether or not it is directly related to their job. Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we’re looking for you to join the Securitas team.