Bilingual Pharmacist (EN/FR) - On-Site

About Phoenix

Founded in 2019, Phoenix is building the most trusted telehealth platform in Canada, making specialist healthcare accessible to every Canadian, wherever they are. Our platform breaks down barriers to care, empowering patients to take control of their health with personalized treatment options and the guidance of licensed providers.

If you thrive where big ideas turn into real impact, you'll fit right in here. We're a team of creative problem-solvers who move deliberately and collaborate in person, because we think the best work happens that way. At Phoenix, you'll find autonomy over your work, people who care about each other's success, and a mission that's making healthcare better for Canadians.

As a Bilingual Pharmacist, you’ll be at the heart of our operation by ensuring our patients are able to communicate with our Pharmacy team in French and receive accurate, timely prescriptions. This is a key role in supporting our rapidly growing operation and upholding the high standards the Phoenix brand is is known for. You’ll collaborate closely with our Head Pharmacist and cross-functional teams to deliver an exceptional pharmacy experience.

This full-time role involves non-direct patient care, with a Monday to Friday or Sunday to Thursday schedule.

Responsibilities:

• Dispensing medication and providing expert advice to patients in French.

• Checking prescriptions and verifying medication interactions.

• Counselling patients in French on medication and health conditions.

• Working harmoniously with other interdisciplinary technical teams and support staff in French and/or English.

Requirements :

• Bilingual in French and English (professional working proficiency).

• Licensed pharmacist in good standing with the Ontario College of Pharmacists.

• Flexible availability for a Monday–Friday or Sunday–Thursday schedule.

• Minimum 1 year of experience in a retail pharmacy.

• Strong knowledge of pharmacology and drug interactions.

• Excellent communication and interpersonal skills.

• Ability to work independently and as part of a team.

• Strong computer skills and affinity for learning computer software.

• Strong sense of urgency and prioritization skills.

Why Work at Phoenix?

• A Rewarding Mission: Through our asynchronous care model, Phoenix is reimagining patient-centric care for Canadians across the country by making diagnoses and treatment delivery faster, more accessible, and completely discreet.

• Impact & Autonomy: You’ll work directly with passionate, experienced leaders who’ve seen the ups and downs of building a business and genuinely care about your growth. You won’t just execute — you’ll help shape the future of Phoenix and Raven.

• Collaborative On-Site Culture: Our Operations, Product, Engineering, and Marketing teams work together on-site from our downtown Toronto HQ. We thrive on quick feedback loops, spontaneous brainstorms, and actually knowing the people we work with. Bonus points if you're into the occasional foosball tournament or have strong opinions about the best lunch spot nearby.

• Clinical Excellence: All Phoenix & Raven telehealth clinicians work remotely, providing the highest quality care for even the most sensitive of health topics. Medications are delivered directly (and discreetly) to patients via our pharmacy warehouses, where our diligent Pharmacy team packages each treatment with care.

• Competitive Pay, Real Benefits: Our compensation bands are backed by real market data, so offers are competitive and fair. Our benefits package includes standard healthcare coverage, a remote-first holiday season, and holistic wellbeing support for when life just happens.

Phoenix is an Equal Opportunity Employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Phoenix will provide accommodations to applicants with disabilities throughout the recruitment, selection, and/or assessment process. If selected to participate in the recruitment, selection, and/or assessment process, please inform Human Resources staff of the nature of any accommodation(s) that you may require.

Phoenix uses artificial intelligence (AI) to help review applications and screen resumes during the early stages of our hiring process. These tools assist our recruitment team, and all final hiring decisions are made by real people — not by automated systems.

Phoenix will only contact applicants using a @phoenix.ca email address or a verified LinkedIn account. We encourage applicants to be vigilant in responding to inquiries from unverified sources.