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Publié il y a 8 jours

Bilingual Pharmacy Trainer - Pharmacy Ops (Temporary - 18 month contract)

@ TELUS

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Ottawa, ON · Vancouver, BC · Edmonton, AB · Winnipeg, MB · Halifax, NS +4

1+ ans d’expérience
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TELUS is hiring a bilingual Business Analyst II on an 18-month temporary contract in its Drug Operations team, which maintains the accuracy of Canada's pharmacy benefit management systems. The role involves maintaining drug, formulary and price data, documenting business processes and answering drug pricing and coverage inquiries. Bilingual French and English is a great-to-have; PBM experience and advanced Excel are required.

Responsabilités :

  • Maintain drug, formulary and price data in the PBM system
  • Document business processes and decision workflows
  • Answer complex drug pricing and coverage inquiries within SLAs
  • Collaborate with pharmacy operations, compliance and system teams

Résumé des exigences :

  • PBM and claim adjudication experience
  • 1 to 3 years in business analyst or pharmacy roles
  • Advanced Excel skills
  • Working SQL knowledge
  • Strong written and verbal communication
  • Bilingual French and English is an asset

Outils et compétences

Microsoft ExcelSQLTELUS Health systemsPharmacy benefit management platforms
Source et dates

Site carrière / système de candidatures · successfactors

Date publiée par l’employeur
2026-11-05
Première détection par notre source
2026-10-09
Mise à jour du dossier source
2026-11-13

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauIntermédiaire
DomaineOpérations
Expérience1 an(s) et plus
Déplacementsavion : aucun · route : aucun
Milieu de travailBureau
PositionSurtout assis
Exigences physiquesphysique faible · ordinateur élevé
LanguesEnglish, French
FormationCollégial (DEC) (préféré)
Domaines d’étudesPharmacy, Healthcare administration

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

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ChampValeur
Siège socialVancouver
Offres sur Jobsy139
Description

Description

Our team and what we'll accomplish together

You'll join TELUS Health's Drug Operations team, a mission-critical group responsible for maintaining the accuracy and integrity of Canada's pharmacy benefit management systems. As a Business Analyst II, you'll ensure that Health Canada-approved drugs, formularies, and DIN-based lists are current and precise, directly impacting how millions of Canadians access their medications. You'll thrive in a collaborative, fast-paced environment where your attention to detail and analytical thinking drive real healthcare outcomes.

What you'll do

  • Maintain flawless database accuracy by adding, updating, and validating drug information for Health Canada-approved products and provincial PINs in the TELUS system, using both database UI entry and SQL queries to prevent claim processing errors
  • Master and manage PBM claim adjudication data structures by creating and maintaining formularies, price files, categorization rules, and list management to ensure smooth claim processing across pharmacy networks
  • Establish standardized business process documentation that captures workflows, decision trees, and system requirements while ensuring consistency across the Drug Operations team
  • Provide expert, timely responses to complex drug pricing, plan coverage, and formulary inquiries from internal teams and external stakeholders, meeting established SLAs while maintaining comprehensive documentation
  • Collaborate with cross-functional teams including pharmacy operations, compliance, and system administrators to implement updates, troubleshoot claim adjudication issues, and optimize data quality processes

Qualifications

What you bring

  • Pharmacy Benefit Management (PBM) experience with demonstrated knowledge of claim adjudication principles, formulary management, and pharmacy benefit systems
  • 1–3 years of experience in a comparable business analyst, pharmacy operations, or drug information role
  • Advanced proficiency with Microsoft Excel (pivot tables, VLOOKUP, data validation, formula development) for managing and analyzing formulary and pricing data
  • Strong written and verbal communication skills, with ability to document complex business processes clearly and concisely
  • Excellent organizational and planning skills with demonstrated ability to prioritize multiple tasks and adapt quickly to changing requirements
  • Working knowledge of SQL or database query tools for data retrieval and validation
  • Meticulous attention to detail and commitment to data accuracy in a regulated healthcare environment

Great-to-haves

  • Bilingual proficiency in French and English, with ability to communicate complex drug information in both languages
  • Post-secondary diploma or certification in pharmacy, healthcare administration, or a related field
  • Experience with TELUS Health systems or other pharmacy benefit management platforms

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