Publié il y a 15 jours
Bilingual Tolls and Violations Specialist
@ Hertz
Etobicoke, Ontario
En bref
Hertz is hiring a bilingual Tolls and Violations Specialist for a permanent full-time, entry-level role. The work covers processing and paying parking, toll and traffic violations, answering customer inquiries, and handling general office administration. The posting states a wage of 23.19 per hour and a list of benefits including PTO, medical, dental and vision plans, retirement programs and discounts.
Responsabilités :
- Traiter et payer les infractions de stationnement, de péage et de circulation
- Saisir et tenir à jour les dossiers de paiement et de remboursement
- Répondre aux demandes internes et externes
- Fournir des réponses détaillées aux clients
- Effectuer les tâches administratives de bureau et de courrier
Résumé des exigences :
- Communication écrite et orale excellente en français et en anglais
- Forte capacité d'organisation et de priorisation
- Excellentes compétences en saisie de données
- Maîtrise de Microsoft Office (Word, Excel, Teams, Outlook, SharePoint)
- Capacité à travailler avec peu de supervision et en équipe
- Formation postsecondaire en administration, logistique ou service à la clientèle (atout)
Outils et compétences
Avantages mentionnés
Source et dates
Site carrière / système de candidatures · oraclecloud
- Date publiée par l’employeur
- 2026-10-27
- Première détection par notre source
- 2026-10-08
- Mise à jour du dossier source
- 2026-10-27
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Débutant |
| Domaine | Service à la clientèle |
| Heures par semaine | 40 (estimé) |
| Déplacements | avion : aucun · route : aucun |
| Milieu de travail | Bureau |
| Position | Surtout assis |
| Exigences physiques | physique faible · ordinateur élevé |
| Langues | English, French |
| Formation | Collégial (DEC) (préféré) |
| Domaines d’études | Business administration, Logistics, Customer care |
| Avantages mentionnés | Congés payés généreux, Régime de retraite, Rabais employé, Mieux-être |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
Hertz
| Champ | Valeur |
|---|---|
| Offres sur Jobsy | 75 |
A Day in the Life:
This permanent full-time entry-level role involves managing the processing and payment of parking, toll and traffic violations. Customer service tasks involve corresponding with customers and preparing packages with details of infractions charges.
What You’ll Do:
- Process and pay parking, toll, and traffic violation online through municipal and provincial portals.
- Perform data entry and maintain accurate records when processing payments and customer refunds.
- Respond to internal and external inquiries in a timely and professional manner.
- Provide detailed responses to customers regarding parking, tolls, or traffic violations incurred during their rental period.
- General office administration tasks such as scanning, printing, document storage, ordering supplies, and inventory management.
- Receive, sort, and distribute incoming mail and packages to appropriate departments or individuals, and coordinate with courier and postal services.
- Support the Tolls and Violations team and Supervisor with administrative tasks as assigned.
What We’re Looking For:
- Post secondary business administration, logistics and customer care is an asset
- Previous call center experience is an asset.
- High degree of organizational skill, problem-solving, and prioritizing ability.
- Resourceful in researching information to assist with inquiries.
- Excellent written and verbal communication skills in both English and French.
- Ability to work with minimal supervision and within a team.
- Excellent data entry skills and proficiency in using Microsoft Office, including Word, Excel, Teams, Outlook, SharePoint, and the ability to learn proprietary software.
Wage: 23.19/hr
What You’ll Get: - Up to 40% off any standard Hertz Rental
- Paid Time Off
- Medical, Dental & Vision plan options
- Retirement programs, including Pension Plan employer matching
- Employee Assistance Program for employees & family
- Educational Reimbursement & Discounts
- Perks & Discounts –Theme Park Tickets, Gym Discounts & more
We use AI‑enabled tools to screen and/or assess applications against job‑related criteria (e.g., minimum qualifications and keywords). All hiring decisions involve human review.
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