Billing Administrator

Position Summary

GFL is seeking a highly organized Billing Administrator to join our Surrey office and support the Industrial & Vacuum Services division. The successful candidate will possess exceptional communication skills, a high degree of accuracy, and the ability to multitask in a fast-paced environment. Because our operations are dynamic, this role requires an enthusiastic, adaptable individual who can meet occasional overtime demands and travel to various local sites as operational needs dictate.

Specific Duties and Responsibilities

• Review daily field tickets and work orders to ensure the correct equipment, labor hours, travel time, and materials are captured prior to client submission.
• Cross-reference field paperwork against complex client rate sheets, contracts, and system data to guarantee accurate invoicing.
• Investigate and resolve billing discrepancies, communicating directly with field operations and clients to provide timely follow-up.
• Upload invoices and supporting documentation into specific client payment portals.
• Prepare monthly invoices and detailed billing summaries as required by clients.
• Review purchase orders assigned to service orders to ensure billing limits and scopes are accurate. Follow up with customers if PO modifications are required.
• Assist operations with day-to-day administrative tasks, such as tracking disposal metrics or crew hours.
• Perform other administrative duties as assigned.

Requirements

• 2+ years of billing experience; experience in Industrial & Vacuum Services, construction, or heavy equipment billing is strongly preferred.
• A degree, diploma, or certification in business administration, payroll, accounting, or equivalent is an asset.
• Strong computer literacy, including comfort working with Google applications and multiple billing systems.
• Experience working with client portals such as Track, Open Invoice, Fieldglass, and/or Maximo is a strong asset.
• A reliable means of transportation to commute to the office and occasionally visit local sites.

Knowledge, Skills and Abilities

• Exceptional attention to detail for numerical data entry and contract accuracy.
• Comfortable working in a multifaceted, fast-paced, and dynamic environment.
• Strong ability to multitask and balance competing priorities, particularly during high-volume month-end closeouts.
• Proficient in managing a high daily volume of invoices and field tickets.
• Excellent communication skills with a proven ability to collaborate effectively with field crews, managers, and clients.
• Highly motivated self-starter with the ability to manage tasks independently and meet strict deadlines.
• Strong analytical, organizational, and problem-solving skills.

GFL Benefits

• Competitive compensation package with a company-matched RRSP program to support your financial future.
• Industry leading health, dental, vision and mental health benefits—with premiums fully covered by GFL.
• Access to Employee Assistance Programs (EAPs) for you and your family.
• Paid training, professional development, and advancement opportunities.
• A positive, collaborative work culture that invests in your success.

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