Billing & Collection Analyst - (Temporary contract for 13 months)

Newrest, an expert in out-of-home catering and Facility Management, is one of the world leaders in multi-sector catering. Driven by a pioneering “Unlimited” spirit, the Group operates in 53 countries with 60,000 employees.

Our services cover a wide range of areas: airline catering, buy-on-board, onboard duty free, concession catering, remotes sites and Facility Management services, rail catering, airport and motorway concessions.

More than just a company, Newrest represent a true family, with 97% of its capital owned by over 700 employees.

At Newrest, we are looking for a Billing & Collection Analyst to join our Finance team. Your primary responsibility will be to lead the billing and collections process, ensuring the accuracy of our revenue and maintaining healthy, professional relationships with our clients

You will join a very internationally diverse team on a professional but easy going atmosphere.

The primary mission of the Billing & Collection Analyst is to drive the full billing and collections cycle, ensuring revenue accuracy and actively optimizing the company’s cash flow.

In this role, you will be responsible for the end-to-end invoicing process. This includes generating, verifying, and dispatching clean customer invoices in strict compliance with contracts and tax regulations. You will also maintain up-to-date customer profiles and pricing structures in our systems to prevent billing discrepancies before they happen.

On the financial operations side, you will handle daily payment reconciliation. You will monitor incoming bank transactions—such as EFTs, credit cards, and wires—to ensure rapid and accurate cash application against open accounts. When discrepancies or short payments arise, you will proactively investigate and resolve them alongside internal teams.

Finally, you will take ownership of proactive aging monitoring and collections. By systematically reviewing accounts receivable reports, you will identify overdue balances and execute polite but assertive collection workflows via phone and email. You will partner closely with Finance and Sales leaders to resolve payment delays, address customer disputes, and minimize bad debt.

• At least 2 years of work experience in a similar billing and collections position.
• Post-secondary education in accounting, a related field, or equivalent experience.
• Fluent English skills (both written and verbal) to communicate effectively with clients and internal teams.
• Solid knowledge of Microsoft Word, Outlook, and E-billing Systems.
• Advanced Excel skills, specifically proficient with V-Lookups and Pivot tables.
• Strong client service skills with the ability to solve conflicts and address billing discrepancies.
• Excellent communication and interpersonal skills to negotiate payment terms with empathy and tact.
• Ability to work effectively both independently with strong initiative and as part of a team.
• Highly detail-oriented and resourceful analytical ability to investigate disputes and identify risks.
• Strong organizational skills to effectively multi-task and prioritize a busy workload.
• Good judgment and a high degree of professionalism to seamlessly adapt to changing work demands.
• Ability to work well under pressure and meet strict deadlines in a fast-paced environment.
• Valid legal authorization to work in Canada for any employer.